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Nursing HomeMedicaid Investigative

Grand Trace Health and Rehabilitation

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

555 John R. Junkin Drive, Natchez, MS 3912096 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.2/5

based on 5 Google reviews

5
4
3
2
1
Grand Trace Health and Rehabilitation Nursing Home in Natchez, MS — Street View
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6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (18 vs median 6)
  • High staff turnover (68%)
  • High RN turnover (83%)

Bottom 25% in MS · Critically understaffed (RN) · Worst in CONSULATE HEALTH CARE/INDEPENDENCE LIVING CENTERS/NSPIRE HEALTHCARE/RAYDIANT HEALTH CARE chain · $48,153 in fines

Source: Medicare data

What this means for your family

While the facility is noted for its quiet atmosphere and effective therapy services, the extreme disparity in reviews suggests inconsistent care standards. We strongly recommend scheduling an unannounced visit to observe staff interactions and facility conditions firsthand before making a decision.

Google Reviews

Google Reviews

5 reviews analyzed
Grand Trace Health and Rehabilitation receives highly polarized feedback, with some visitors praising the quiet, intimate environment and friendly staff. However, other experiences are extremely negative, indicating significant dissatisfaction that warrants caution for families. Prospective families should look beyond the surface-level friendliness to investigate the underlying quality of care.

Quality Themes

Tap a score for details
FoodN/AStaff7.0CleanN/AActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Quiet, secluded location
  • Friendly and loving staff
  • Effective therapy services

Rating Trends

Tap a year to see what changed

2345.02025(2)3.72026(3)

Distribution

5
2
4
0
3
0
2
0
1
1

How They Respond to Reviews

60%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1Given that the facility is in a quiet, secluded location, how do you ensure residents stay socially engaged and connected to the broader community?
  • 2I noticed the facility has had some recent regulatory challenges; what specific steps are you taking to improve health and safety standards for the residents?
  • 3With 96 residents, how do you ensure that each individual receives enough consistent, one-on-one attention from the nursing staff throughout the day?
  • 4I appreciate that you actively engage with feedback online; how do you incorporate that kind of family input into your day-to-day care planning?
  • 5Since your therapy services are highly regarded, could you explain how those programs are integrated into the daily routine for residents who need rehabilitation?
  • 6In the event of a medical emergency, what is your specific protocol for coordinating care and communicating with family members immediately?

Personalized based on this facility's data


Key Review Excerpts

The environment was very pleasing! Staff was friendly and very loving.

Visitor · 2025★★★★★

Quiet small facility tucked away from the busy roads and noise. Friendly and active staff. Excellent Therapy services for those on the mend or those who want to stay that way!

Local Guide · 2026★★★★★

Idontwishthisplaceonmyworstenemy

Family member · 2026☆☆☆☆
Source: 5 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.26hrs
35%
Registered nurses for medical care
Total Nursing
3.20hrs
78%
All nurses + aides combined
Staff Turnover
68%
Lower is better (< 30% = good)
RN Turnover
83%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

9

measures

Worse Than Avg

5

measures

Mixed Results

3

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility30.4%
Worse than Avg
Here
30.4%
US
15.4%
MS
22.1%
Adams
17.5%
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.0%
Mixed vs Avgs
Here
2.0%
US
12.1%
MS
1.6%
Adams
10.1%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility26.8%
Worse than Avg
Here
26.8%
US
19.5%
MS
24.0%
Adams
17.9%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility28.1%
Worse than Avg
Here
28.1%
US
19.4%
MS
21.1%
Adams
24.4%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility14.7%
Better than Avg
Here
14.7%
US
15.3%
MS
21.4%
Adams
19.7%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility97.9%
Better than Avg
Here
97.9%
US
93.4%
MS
95.6%
Adams
92.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility92.3%
Better than Avg
Here
92.3%
US
79.7%
MS
84.6%
Adams
72.3%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility94.4%
Better than Avg
Here
94.4%
US
81.8%
MS
88.5%
Adams
74.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility6.3%
Worse than Avg
Here
6.3%
US
1.6%
MS
2.7%
Adams
1.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

18deficiencies
2penalties
Well above state avg (6.7)
10 complaint-triggered
$48,153 in fines

Families filed complaints that triggered deficiency findings, indicating ongoing concerns about care quality and staffing. The facility shows persistent problems across multiple areas including nursing staffing levels, care planning and assessments, and basic daily care assistance. While all deficiencies show correction dates, several issues like inadequate nursing staff and poor care planning have recurred across multiple surveys from 2022 to 2025.

Feb 17, 2026Complaint
1
0550MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Aug 27, 2025Complaint
1
0842MinorCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Mar 27, 2025Routine
12
0656ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0686ModerateCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0697ModerateCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0684ModerateCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0637MinorCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident when there is a significant change in condition

0641MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0645MinorCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0646MinorCorrected

Resident Assessment and Care Planning Deficiencies

Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

0655MinorCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0695MinorCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0865MinorCorrected

Administration Deficiencies

Have a plan that describes the process for conducting QAPI and QAA activities.

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Mar 27, 2025Complaint
5
0727ModerateCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0584ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0558ModerateCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0677ModerateCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0725MinorCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Mar 7, 2024Complaint
2
0725ModerateCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0550MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Mar 7, 2024Routine
8
0558MinorCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0576MinorCorrected

Resident Rights Deficiencies

Ensure residents have reasonable access to and privacy in their use of communication methods.

0582MinorCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0623MinorCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0641MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0677MinorCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0699MinorCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

Federal Penalties

Fine

Mar 27, 2025

$40,610

Fine

Sep 7, 2023

$7,543

Ownership & Operations

Who Operates This Facility

Owner / Operator

Grand Trace Health and Rehabilitation

Organization Type

for profit

Chain Affiliation

Chain Name

Consulate Health Care/independence Living Centers/nspire Healthcare/raydiant Health Care

Chain Size

36 facilities nationwide

Chain avg rating: 2.3/5 · Rank 34 of 35 (Worst)

Ownership & Management

Owners

Natchez Parentco LLC

Owner · Organization

Adams Holdco LLC

Owner (parent company) · Organization

Msop Holdco LLC

Owner (parent company) · Organization

Nu C II Irrevocable Trust

Owner (parent company) · Organization

Nu C Irrevocable Trust

Owner (parent company) · Organization

Snf Care Centers LLC

Owner (parent company) · Organization

Zenith Holdco II LLC

Owner (parent company) · Organization

Zenith Holdco LLC

Owner (parent company) · Organization

Key personnel

Fc Encore Natchez, LLC5% or Greater Security InterestHoback, TiffanyManaging Control - Governing BodyThomas, JohnManaging Control - Governing BodySnf Mgr LLCManagerBorum, CharlesManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 3 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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