Grand Cove Nursing & Rehabilitation Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 40 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low staffing rating (2/5 stars)
- Above-median deficiencies (9 vs median 7)
Top 25% in LA · Critically understaffed (RN) · $29,042 in fines
What this means for your family
This facility is highly regarded for its modern environment and excellent physical therapy services. However, because there are specific, serious reports of neglect and staffing issues, families should personally verify the current nurse-to-patient ratios and nighttime monitoring protocols during their visits.
Google Reviews
Google Reviews
40 reviews on Google“Families considering this facility can expect high-quality rehabilitation services and a modern, clean environment that many residents find comforting. While the majority of reviewers praise the compassionate nursing and therapy teams, there are serious allegations from a few individuals regarding staff drama and instances of neglect that should be investigated.”
Quality Themes
Tap a score for detailsStrengths
- Outstanding PT/OT and rehab services
- Modern, clean, and bright facility
- Compassionate and professional nursing staff
- Seamless hospital-to-facility transitions
Concerns
- Allegations of staff drama and poor workplace culture
- Reports of patient neglect and lack of monitoring (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 35 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1With the high quality of care noted in your health inspections, how do you ensure that every resident receives personalized attention during busy shifts?
- 2I noticed the facility is very responsive to feedback; how does the administration involve families in the process of addressing any concerns or facility improvements?
- 3What specific steps are in place to ensure there is always adequate, high-quality support available for residents during the overnight hours?
- 4Could you walk us through the protocol for handling a medical emergency or a sudden change in a resident's health status?
- 5What kind of daily activities or social outings do you have planned to keep the residents engaged and connected with one another?
- 6How do you manage the balance of care for 109 residents to ensure that each person's individual routine and dignity are maintained?
Personalized based on this facility's data
Key Review Excerpts
“The facility aesthetics are modern and bright creating a home-like environment, which we truly believe has helped her recovery.”
“The staff was amazing. Dad was a night wonderer and the staff would even let him stay at the nurses station to keep him company.”
“The new management team took over in January of last year, and the improvements are drastic.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
4
measures
3
measures
Residents on antipsychotic medication
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaint reports triggering inspections, with ongoing issues in care planning, resident assessments, and medication management that persist across surveys from 2023 through 2025. The facility shows a concerning pattern of repeated deficiencies in developing proper care plans and conducting accurate resident evaluations, with most recent violations still awaiting correction dates, indicating these fundamental care problems remain unresolved.
Mar 11, 2026Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Nov 24, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Oct 1, 2025Complaint3
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Jun 11, 2025Routine5
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Jun 5, 2024Routine4
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nov 21, 2023Complaint2
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Federal Penalties
Fine
Nov 8, 2023
$14,521
Fine
Nov 8, 2023
$14,521
Ownership & Operations
Who Operates This Facility
Grand Cove Nursing & Rehabilitation Center
for profit
Ownership & Management
Owners
Beebe, Tracy
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
40 reviews from families & visitors
Official Website
Visit gandgcare.com
Medicare data downloads
Original nursing home datasets
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