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Medicare shows an abuse citation on record. Review the linked inspection sources and ask the facility about corrective action before deciding.
based on 63 Google reviews
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Medicare shows an abuse citation on record. Read the linked source details, ask the administrator what corrective action was taken, and independently verify the facility’s current status before deciding.
Gramercy Court is highly regarded by many for its excellent rehabilitation therapy and professional nursing staff, particularly in the memory care and post-surgery wings. However, families should be aware of serious, recurring allegations regarding patient neglect, including unmanaged wounds and medication delays, as well as reports of theft and management-related hostility.
Quality Themes
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Rating Trends
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Distribution · 66 analyzed
This facility rarely responds to reviews.
Personalized based on this facility's data
Key Review Excerpts
“I spent almost a month there and I had some really great CNA's and some fantastic nurses who really took care of me. The Physical Therapist and the wound nurse was amazing as well as some of the other staff there.”
“My mom is currently at Gramercy memory care. When I was looking for a memory care facility for mom, I looked at a few. Some made my stomach hurt, but When I first toured Gramercy memory care facility, I was very impressed.”
RN hours are below the EveryPlace reference benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Gramercy Court has serious concerns with frequent family-filed complaints, particularly recurring issues with protecting residents from abuse and neglect that persist across multiple surveys, including one recent case without a correction plan. The facility also struggles with medication management and safety hazards, with 17 of 70 total deficiencies triggered by family complaints, indicating ongoing problems families have reported to authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Gramercy Court
for profit
Generations Healthcare
27 facilities nationwide
Chain avg rating: 3.8/5 · Rank 17 of 33
Key personnel
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63 reviews from families & visitors
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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