Gramercy Court

This report details a complaint investigation conducted regarding the allegation that the licensee was not ensuring residents' care needs were met. After reviewing documentation, conducting interviews, and observing the facility, the allegation was found to be unsubstantiated. The facility was found to be following up on resident conditions and providing care as required.

The investigation was conducted following a complaint regarding the unauthorized release of a resident's confidential medical information. The findings substantiated that the facility failed to maintain proper confidentiality of resident records. This deficiency is classified as Type A due to the immediate risk posed to resident rights.

This was an unannounced Case Management visit following a complaint investigation. The primary deficiency cited relates to the failure to maintain current background clearances for staff members. An immediate civil penalty of $1,000.00 was also assessed for caregiver background clearance.

The facility underwent a case management continuation visit on 08/11/2025. The Licensing Program Analyst observed positive aspects, including residents participating in morning exercise and medications being observed locked. No deficiencies were observed or cited during this visit.

The facility underwent an unannounced annual inspection on August 7, 2025. The initial observations noted the facility was clean and in good repair, and the LPA observed the required furniture and sufficient lighting in inspected bedrooms. The report indicates that the annual inspection requires a continuation visit, and no specific deficiencies were cited in the provided text.

The unannounced case management visit on 12/17/24 was conducted to follow up on previous requirements. The facility agreed to provide documentation for updated policies and training records. Overall, the report explicitly states that no deficiencies were observed or cited during this visit.

The unannounced case management visit on 12/17/24 was conducted to follow up on previous requirements. The facility agreed to provide documentation for updated policies and training records. Overall, the report explicitly states that no deficiencies were observed or cited during this visit.

This report details a complaint investigation that was ultimately deemed Unfounded. The investigation found that the allegations could not be substantiated because the resident in question was not a facility resident or was located at a different type of facility. No deficiencies were observed or cited during this visit.