Gracemore Nursing and Rehab
Strong Medicare quality ratings; families often praise attentive and kind nursing staff. Still worth an in-person visit.
based on 13 Google reviews

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What this means for your family
While some families report positive experiences with staff and meals, there are recurring, serious concerns regarding patient neglect and hygiene. If you consider this facility, we strongly recommend conducting an unannounced visit to observe room conditions and staff response times firsthand.
Google Reviews
Google Reviews
13 reviews on Google“Gracemore Nursing and Rehab receives highly polarized feedback, with some families praising the staff's kindness and facility cleanliness, while others report severe neglect and poor hygiene. Critical concerns involve patients being left in bed for extended periods, inadequate room sizes, and slow responses to medical emergencies.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and kind nursing staff
- Clean and odor-free environment
- Quality meal service
Concerns
- Patients left in bed for extended periods without assistance (mentioned by 2 reviewers)
- Unsanitary facility conditions (mentioned by 2 reviewers)
- Cramped room sizes (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 14 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed that some families have mentioned concerns regarding residents remaining in bed for long periods; what is your process for ensuring residents are assisted with mobility and social engagement throughout the day?
- 2With a 3-star CMS staffing rating, how does your team manage daily care schedules to ensure that individual needs are met promptly?
- 3I’ve read that cleanliness is a priority for some families, so could you walk me through your daily housekeeping routine and how you maintain the facility's environment?
- 4Given the feedback regarding room sizes, could you show us a typical room and explain how you help residents personalize their space to make it feel more comfortable?
- 5I see that you actively respond to feedback online; how do you use that communication with families to improve the quality of care and daily operations here?
- 6Could you explain your current protocols for medication management and how you ensure accuracy and timely administration for residents?
Personalized based on this facility's data
Key Review Excerpts
“My husband was there for rehab after an illness. The rehab room was the size of our closet here at home. He was left in bed all day after his 30 minutes of "rehab".”
“Staff was attentive to the needs of the patients. My mother was treated with respect as were all the patients. Facility was clean and odor free.”
“My friend was in a room the size of a walk-in closet with THREE OTHER MEN. Staff didn’t bother to get him out of bed. Also unclean”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
1
measures
3
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed complaints that triggered 7 deficiencies in 2025, including serious issues with resident rights, abuse reporting, care planning, and infection control. The facility shows recurring problems across all surveys with resident assessment and care planning, fire safety systems, and respiratory care. While all deficiencies have reported correction dates, the pattern of repeated violations and recent complaint-triggered findings suggests ongoing quality concerns that warrant careful investigation during any visit.
Apr 12, 2026Routine5
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Mar 9, 2025Complaint7
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 9, 2025Routine3
Emergency Preparedness Deficiencies
Establish an Emergency Preparedness Program (EP).
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Jan 21, 2024Routine7
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Ownership & Operations
Who Operates This Facility
Gracemore Nursing and Rehab
for profit
Chain Affiliation
Crossroads Medical Management
6 facilities nationwide
Chain avg rating: 2.8/5 · Rank 4 of 6
Ownership & Management
Owners
Gracemore LLC
Owner · Organization
Davis III, William C
Owner
Davis, William
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
13 reviews from families & visitors
Official Website
Visit gracemorenursingrehab.com
Medicare data downloads
Original nursing home datasets
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