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Nursing HomeMedicaid Top Rated

Gracemore Nursing and Rehab

Strong Medicare quality ratings; families often praise attentive and kind nursing staff. Still worth an in-person visit.

2708 Lee Street, Brunswick, GA 3152060 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
3.5/5

based on 13 Google reviews

5
4
3
2
1
Gracemore Nursing and Rehab Nursing Home in Brunswick, GA — Street View
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What this means for your family

While some families report positive experiences with staff and meals, there are recurring, serious concerns regarding patient neglect and hygiene. If you consider this facility, we strongly recommend conducting an unannounced visit to observe room conditions and staff response times firsthand.

Google Reviews

Google Reviews

13 reviews on Google
Gracemore Nursing and Rehab receives highly polarized feedback, with some families praising the staff's kindness and facility cleanliness, while others report severe neglect and poor hygiene. Critical concerns involve patients being left in bed for extended periods, inadequate room sizes, and slow responses to medical emergencies.

Quality Themes

Tap a score for details
Food10.0Staff4.0Clean4.0ActivitiesN/AMeds1.0MemoryN/AComms2.0ValueN/A

Strengths

  • Attentive and kind nursing staff
  • Clean and odor-free environment
  • Quality meal service

Concerns

  • Patients left in bed for extended periods without assistance (mentioned by 2 reviewers)
  • Unsanitary facility conditions (mentioned by 2 reviewers)
  • Cramped room sizes (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.0'15(2)5.03.7'18(3)1.05.0'20(1)1.01.0'24(1)5.0'25(3)

Distribution · 14 analyzed

5
9
4
0
3
0
2
0
1
5

How They Respond to Reviews

54%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1I noticed that some families have mentioned concerns regarding residents remaining in bed for long periods; what is your process for ensuring residents are assisted with mobility and social engagement throughout the day?
  • 2With a 3-star CMS staffing rating, how does your team manage daily care schedules to ensure that individual needs are met promptly?
  • 3I’ve read that cleanliness is a priority for some families, so could you walk me through your daily housekeeping routine and how you maintain the facility's environment?
  • 4Given the feedback regarding room sizes, could you show us a typical room and explain how you help residents personalize their space to make it feel more comfortable?
  • 5I see that you actively respond to feedback online; how do you use that communication with families to improve the quality of care and daily operations here?
  • 6Could you explain your current protocols for medication management and how you ensure accuracy and timely administration for residents?

Personalized based on this facility's data


Key Review Excerpts

My husband was there for rehab after an illness. The rehab room was the size of our closet here at home. He was left in bed all day after his 30 minutes of "rehab".

Rehab patient's spouse · 2018☆☆☆☆

Staff was attentive to the needs of the patients. My mother was treated with respect as were all the patients. Facility was clean and odor free.

Long-term resident's family · 2020★★★★★

My friend was in a room the size of a walk-in closet with THREE OTHER MEN. Staff didn’t bother to get him out of bed. Also unclean

Friend of resident · 2021☆☆☆☆
Source: 13 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.72hrs
96%
Registered nurses for medical care
Total Nursing
3.41hrs
83%
All nurses + aides combined
Staff Turnover
55%
Lower is better (< 30% = good)
RN Turnover
25%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

13

measures

Worse Than Avg

1

measures

Mixed Results

3

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility5.9%
Better than Avg
Here
5.9%
US
19.4%
GA
16.0%
Glynn
16.8%
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.6%
Better than Avg
Here
1.6%
US
12.1%
GA
10.6%
Glynn
5.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility11.0%
Better than Avg
Here
11.0%
US
19.5%
GA
20.5%
Glynn
20.1%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
GA
91.2%
Glynn
98.2%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility9.3%
Better than Avg
Here
9.3%
US
15.3%
GA
16.6%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility8.6%
Better than Avg
Here
8.6%
US
14.4%
GA
15.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.8%
GA
78.4%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
GA
80.4%
Glynn
97.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
GA
2.4%
Glynn
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

0deficiencies
Well below state avg (6.1)
7 complaint-triggered
Clean record — no deficiencies

Families filed complaints that triggered 7 deficiencies in 2025, including serious issues with resident rights, abuse reporting, care planning, and infection control. The facility shows recurring problems across all surveys with resident assessment and care planning, fire safety systems, and respiratory care. While all deficiencies have reported correction dates, the pattern of repeated violations and recent complaint-triggered findings suggests ongoing quality concerns that warrant careful investigation during any visit.

Apr 12, 2026Routine
5
0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0293Potential for harm · IsolatedCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0781Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have restrictions on the use of portable space heaters.

Mar 9, 2025Complaint
7
0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Mar 9, 2025Routine
3
0001Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Establish an Emergency Preparedness Program (EP).

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0372Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Jan 21, 2024Routine
7
0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0712Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0347Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly provide smoke detection systems in areas open to corridors.

0372Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Gracemore Nursing and Rehab

Organization Type

for profit

Chain Affiliation

Chain Name

Crossroads Medical Management

Chain Size

6 facilities nationwide

Chain avg rating: 2.8/5 · Rank 4 of 6

Ownership & Management

Owners

Gracemore LLC

Owner · Organization

100%

Davis III, William C

Owner

Davis, William

Owner

Key personnel

Davis, WilliamOfficer / DirectorPopwell, PamManagerSmith, HollyManagerSoundappan, AppavuchettyManagerCrossroads Medical Management, INC.Adp of the Snf
Source: Medicare provider data

Contact

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References & Resources

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