Sears Manor Nursing Home
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 19 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (12 vs median 5.0)
- High staff turnover (58%)
Below average in GA · Below recommended RN staffing · Below chain average · $14,892 in fines
What this means for your family
While some families report excellent end-of-life and wound care, the facility struggles with significant communication gaps and inconsistent hygiene standards. We strongly recommend that you visit unannounced and specifically ask how management handles resident hygiene complaints and how they ensure timely responses to family inquiries.
Google Reviews
Google Reviews
19 reviews on Google“Sears Manor Nursing Home receives highly polarized feedback, with some families praising the compassionate end-of-life care and successful rehab outcomes, while others report severe neglect and communication failures. Recurring complaints highlight issues with hygiene, unprofessional staff attitudes, and significant difficulty reaching management to address urgent concerns. Prospective families should be aware of these inconsistencies in care quality and responsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate end-of-life care
- Successful short-term rehab outcomes
- Warm and sympathetic frontline staff
- Clean, odor-free environment (noted by some)
Concerns
- Poor hygiene and neglect of basic resident needs (mentioned by 3 reviewers)
- Unresponsive management and difficulty with communication (mentioned by 3 reviewers)
- Unprofessional or rude staff attitudes (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 19 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed that communication is a high priority for families; what is the best way for us to stay in touch with the management team regarding our loved one's care?
- 2Given the recent focus on improving staff-resident interactions, what training or initiatives are currently in place to ensure consistent, professional support for all residents?
- 3We appreciate that you respond to many online reviews; how do you use that feedback to make tangible changes to the daily experience here?
- 4Could you walk us through the specific protocols in place for medication management to ensure accuracy and timely administration?
- 5With the facility's focus on short-term rehab success, how do you ensure that long-term residents receive the same level of consistent attention to their personal hygiene and daily needs?
- 6What does a typical social calendar look like for residents, and how do you encourage participation for those who might be more reserved?
Personalized based on this facility's data
Key Review Excerpts
“The care my loved one has received since has been top notch most days. Wound care was amazing. They saved his leg from amputation.”
“My sister was at Sears for only a couple of weeks before passing but the care from the staff was amazing. They were very caring and compassionate.”
“He sat in feces for over an hour one night until I went up there to change him. Staff has the nastiest attitude ever.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
3
measures
3
measures
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents who lost too much weight
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed multiple complaint reports triggering 12 deficiencies in the most recent survey, raising serious concerns about this facility's care quality. The main problem areas include care planning, medication management, infection control, and fire safety systems. While all deficiencies show correction dates, the pattern of repeated issues across surveys and significant family complaints suggests ongoing quality problems that warrant careful consideration before placement.
May 21, 2025Complaint12
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Environmental Deficiencies
Have enough outside ventilation via a window or mechanical ventilation, or both.
May 21, 2025Routine7
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Jun 29, 2023Routine14
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Nov 5, 2021Routine4
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Federal Penalties
Fine
Jun 29, 2023
$3,728
Fine
Jun 29, 2023
$4,963
Fine
Jun 29, 2023
$6,201
Ownership & Operations
Who Operates This Facility
Sears Manor Nursing Home
for profit
Chain Affiliation
Crossroads Medical Management
6 facilities nationwide
Chain avg rating: 2.8/5 · Rank 5 of 6
Ownership & Management
Owners
Sears Nursing Home LLC
Owner · Organization
Davis III, William C
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
19 reviews from families & visitors
Official Website
Visit searscoastalnursingrehab.com
Medicare data downloads
Original nursing home datasets
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