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Nursing HomeMedicaid Investigative

Sears Manor Nursing Home

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

3311 Lee Street, Brunswick, GA 31521100 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
2.8/5

based on 19 Google reviews

5
4
3
2
1
Sears Manor Nursing Home Nursing Home in Brunswick, GA — Street View
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4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Above-median deficiencies (12 vs median 5.0)
  • High staff turnover (58%)

Below average in GA · Below recommended RN staffing · Below chain average · $14,892 in fines

Source: Medicare data

What this means for your family

While some families report excellent end-of-life and wound care, the facility struggles with significant communication gaps and inconsistent hygiene standards. We strongly recommend that you visit unannounced and specifically ask how management handles resident hygiene complaints and how they ensure timely responses to family inquiries.

Google Reviews

Google Reviews

19 reviews on Google
Sears Manor Nursing Home receives highly polarized feedback, with some families praising the compassionate end-of-life care and successful rehab outcomes, while others report severe neglect and communication failures. Recurring complaints highlight issues with hygiene, unprofessional staff attitudes, and significant difficulty reaching management to address urgent concerns. Prospective families should be aware of these inconsistencies in care quality and responsiveness.

Quality Themes

Tap a score for details
FoodN/AStaff4.0Clean3.0ActivitiesN/AMeds2.0MemoryN/AComms1.0ValueN/A

Strengths

  • Compassionate end-of-life care
  • Successful short-term rehab outcomes
  • Warm and sympathetic frontline staff
  • Clean, odor-free environment (noted by some)

Concerns

  • Poor hygiene and neglect of basic resident needs (mentioned by 3 reviewers)
  • Unresponsive management and difficulty with communication (mentioned by 3 reviewers)
  • Unprofessional or rude staff attitudes (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'15(1)'17(1)'19(1)'21(3)'24(3)'26(4)

Distribution · 19 analyzed

5
8
4
1
3
0
2
0
1
10

How They Respond to Reviews

68%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1I noticed that communication is a high priority for families; what is the best way for us to stay in touch with the management team regarding our loved one's care?
  • 2Given the recent focus on improving staff-resident interactions, what training or initiatives are currently in place to ensure consistent, professional support for all residents?
  • 3We appreciate that you respond to many online reviews; how do you use that feedback to make tangible changes to the daily experience here?
  • 4Could you walk us through the specific protocols in place for medication management to ensure accuracy and timely administration?
  • 5With the facility's focus on short-term rehab success, how do you ensure that long-term residents receive the same level of consistent attention to their personal hygiene and daily needs?
  • 6What does a typical social calendar look like for residents, and how do you encourage participation for those who might be more reserved?

Personalized based on this facility's data


Key Review Excerpts

The care my loved one has received since has been top notch most days. Wound care was amazing. They saved his leg from amputation.

Long-term resident's family · 2025★★★★★

My sister was at Sears for only a couple of weeks before passing but the care from the staff was amazing. They were very caring and compassionate.

Long-term resident's family · 2024☆☆☆☆

He sat in feces for over an hour one night until I went up there to change him. Staff has the nastiest attitude ever.

Long-term resident's family · 2024☆☆☆☆
Source: 19 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.62hrs
83%
Registered nurses for medical care
Total Nursing
3.40hrs
83%
All nurses + aides combined
Staff Turnover
66%
Lower is better (< 30% = good)
RN Turnover
36%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

11

measures

Worse Than Avg

3

measures

Mixed Results

3

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility28.8%
Worse than Avg
Here
28.8%
US
15.3%
GA
16.6%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
GA
10.6%
Glynn
6.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
GA
91.2%
Glynn
98.2%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility11.4%
Better than Avg
Here
11.4%
US
15.5%
GA
20.1%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility10.8%
Worse than Avg
Here
10.8%
US
5.3%
GA
5.7%
Glynn
2.7%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility13.8%
Better than Avg
Here
13.8%
US
19.4%
GA
16.0%
Glynn
14.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
GA
80.4%
Glynn
97.2%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility96.1%
Better than Avg
Here
96.1%
US
79.8%
GA
78.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.2%
Mixed vs Avgs
Here
1.2%
US
1.6%
GA
2.4%
Glynn
0.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

12deficiencies
3penalties
Well above state avg (6.1)
12 complaint-triggered
$14,892 in fines

Families filed multiple complaint reports triggering 12 deficiencies in the most recent survey, raising serious concerns about this facility's care quality. The main problem areas include care planning, medication management, infection control, and fire safety systems. While all deficiencies show correction dates, the pattern of repeated issues across surveys and significant family complaints suggests ongoing quality problems that warrant careful consideration before placement.

May 21, 2025Complaint
12
0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0881Potential for harm · PatternCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0605Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0923Potential for harm · IsolatedCorrected

Environmental Deficiencies

Have enough outside ventilation via a window or mechanical ventilation, or both.

May 21, 2025Routine
7
0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0223Potential for harm · IsolatedCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0232Potential for harm · IsolatedCorrected

Egress Deficiencies

Have corridors or aisles that are unobstructed and are at least 8 feet in width.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0781Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have restrictions on the use of portable space heaters.

0911Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

Jun 29, 2023Routine
14
0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0345Potential for harm · PatternCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0761Potential for harm · PatternCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0281Potential for harm · IsolatedCorrected

Egress Deficiencies

Install proper backup exit lighting.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

Nov 5, 2021Routine
4
0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0604Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Federal Penalties

Fine

Jun 29, 2023

$3,728

Fine

Jun 29, 2023

$4,963

Fine

Jun 29, 2023

$6,201

Ownership & Operations

Who Operates This Facility

Owner / Operator

Sears Manor Nursing Home

Organization Type

for profit

Chain Affiliation

Chain Name

Crossroads Medical Management

Chain Size

6 facilities nationwide

Chain avg rating: 2.8/5 · Rank 5 of 6

Ownership & Management

Owners

Sears Nursing Home LLC

Owner · Organization

100%

Davis III, William C

Owner

Key personnel

Faircloth, FranklinManagerSoundappan, AppavuchettyManagerThomas, ShircaManagerCrossroads Medical Management, INC.Adp of the SnfDavis Glynn Main LllpAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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