Grace Village Health Care Facility
Strong Medicare quality ratings; families often praise beautiful, well-maintained campus. Still worth an in-person visit.
based on 10 Google reviews
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What this means for your family
While the facility is physically beautiful and well-maintained, there is a consistent pattern of complaints regarding the professionalism and demeanor of the nursing staff. When touring, we strongly recommend observing staff interactions with residents directly and asking management how they address complaints regarding staff conduct.
Google Reviews
Google Reviews
10 reviews on Google“Grace Village Health Care Facility receives highly polarized feedback, with recent reviews highlighting a stark contrast between the physical beauty of the campus and significant concerns regarding staff conduct. While some visitors praise the facility's landscaping and welcoming environment, multiple families have reported rude behavior from nursing staff and concerns over the high cost of care.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, well-maintained campus
- Peaceful walking paths and landscaping
- Welcoming common areas
Concerns
- Rude and unprofessional nursing staff (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 11 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the beautiful walking paths and landscaping here, what kind of outdoor activities or social programs do you organize to help residents enjoy the campus?
- 2We noticed the facility has a 5-star rating for staffing; could you walk us through how your nursing team handles communication with families to ensure we feel connected to our loved one's care?
- 3What is your facility's approach to staff training and team culture to ensure that every resident consistently feels treated with warmth and professional respect?
- 4With two state violations noted in the last year, what specific steps or quality improvement processes have you implemented to address those findings?
- 5How does your clinical team coordinate with local hospitals or emergency services to ensure immediate and seamless care if a resident experiences a sudden health change?
- 6Since the facility is well-regarded for its welcoming common areas, how do you encourage residents to socialize and build friendships within the community?
Personalized based on this facility's data
Key Review Excerpts
“The care my mother receives is excellent the staff have been very helpful in the transition stag for my mother's care”
“Grace Village Retirement Community is truly a gem! From the moment I arrived, I was struck by how beautiful and well-maintained the entire campus is”
“Nursing staff is so rude, complain a lot, and curse in front of residents”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
5
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Grace Village Health Care Facility shows a concerning pattern of recurring fire safety and emergency preparedness violations across all three surveys, with issues persisting despite correction claims. The facility has struggled with fire alarm systems, sprinkler maintenance, and emergency preparedness protocols in 2023, 2024, and 2025. While all deficiencies were reportedly corrected and no complaints triggered inspections, the repeated nature of safety violations warrants careful consideration during visits.
Mar 24, 2025Routine15
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Meet other general requirements that are deficient.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Construction Deficiencies
Meet requirements for sections of health care facilities separated by fire resistive construction.
Egress Deficiencies
Meet other general requirements that are deficient.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
May 24, 2024Routine15
Emergency Preparedness Deficiencies
Create arrangements with other facilities to receive patients.
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Construct fire resistant interior walls.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Mar 31, 2023Routine22
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
Emergency Preparedness Deficiencies
Develop a communication plan.
Emergency Preparedness Deficiencies
Establish emergency prep training and testing.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Egress Deficiencies
Conform to length requirements for dead end corridors.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Ownership & Operations
Who Operates This Facility
Grace Village Health Care Facility
government
Ownership & Management
Owners
Woodlawn Hospital
Owner · Organization
Damon, Steven
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Hall, John
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Mccollom, Mark
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Mckinniss, Michael
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Pierce, Jennifer
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Robbins, Dale
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Snyder, Ben
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Stockdale, William
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Weideman II, Roger
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
10 reviews from families & visitors
Official Website
Visit gracevillage.org
Medicare data downloads
Original nursing home datasets
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