Grace Support Services INC
Families consistently rate this highly — reviewers highlight clean and well-maintained facility. Schedule a visit to confirm the fit.
based on 23 Google reviews
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What this means for your family
Grace Support Services Inc is highly regarded for its clean environment and dedicated, communicative staff. While the overall feedback is very positive, families should clarify expectations regarding resident routines and flexibility to ensure their loved one's personal preferences are respected.
Google Reviews
Google Reviews
23 reviews on Google“Grace Support Services Inc is generally viewed as a clean and friendly facility with a strong sense of community. Families particularly praise the attentive, caring staff who go above and beyond to communicate and meet the needs of residents.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained facility
- Friendly and attentive staff
- Beautiful building layout and grounds
- Proactive communication with families
Concerns
- Lack of responsiveness or flexibility regarding resident fatigue and bedtime routines (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 24 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed how well-maintained the building and grounds are; how do you encourage residents to make use of these beautiful spaces throughout the day?
- 2We really appreciate how proactive your team is with family communication; what is the best way for us to stay updated on our loved one's well-being?
- 3Every resident has different energy levels, so how do you work with families to personalize bedtime routines and accommodate individual needs for rest?
- 4Since your staff is known for being so attentive, how do you balance providing support with ensuring residents still feel a sense of independence in their daily lives?
- 5In the event of a medical concern or emergency, what is your specific protocol for notifying family members and coordinating with outside healthcare providers?
- 6Given your facility's layout, what kind of social activities or gatherings do you host to help residents build connections with one another?
Personalized based on this facility's data
Key Review Excerpts
“It's the sincere and caring staff that make the real difference. They get to know your loved one and care for them in a very special way. The communication is awesome and when you need that extra something for your family member - they go above and beyond.”
“My parents have lived here for a number of years now. Great "community" atmosphere. Offers several lifestyles of independent living. Assisted living facility has a great design/layout and wonderful staff.”
“Very clean facility. Friendly staff and the food is good.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Nov 2, 2023InspectionCleanReport
The department completed a certification evaluation on 11/02/2023 and found no deficiencies.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
23 reviews from families & visitors
Official Website
Visit cheneycare.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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