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Strong Medicare quality ratings; public reviewers often praise clean and modern facility. Still worth an in-person visit.
based on 10 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record · 2 findings in latest survey
Grace Lutheran Communities - River Pines has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: clean and modern facility and active social and religious programming. Review the component ratings and current source records before deciding.
River Pines presents a stark contrast in experiences, with some families praising the facility's cleanliness and social activities, while others report severe concerns regarding clinical oversight and staff responsiveness. Critics highlight significant issues with medication management, lack of professional supervision, and dismissive staff behavior, while positive reviews emphasize a welcoming environment and consistent care for long-term residents.
Quality Themes
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Concerns
Rating Trends
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Distribution · 11 analyzed
This facility rarely responds to reviews.
Personalized based on this facility's data
Key Review Excerpts
“My mother was at River Pines for 2 1/2 years,,she passed away on Valentine’s Day 😔 She received EXCELLENT care and became a fast favorite! She had her hair done weekly in the beauty shop, daily activities, and most important church every Sunday 😊”
“I've never seen such a disorganized home. Tell workers my Dad needs to go to the bathroom and they walk right out of the room like they didn't hear me. Many things happen like this that I've seen here.”
“Staff working out of their scope of practice with no supervision. No RN on site every time I went to see my aunt. Medications weren’t given correctly”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
2
measures
3
measures
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Grace Lutheran Communities shows a pattern of recurring fire safety issues, with deficiencies in sprinkler system maintenance and fire-resistant construction appearing in both 2022 and 2025 surveys. The most recent 2025 inspection found problems across multiple areas including dietary services, medication management, and corridor safety. While all deficiencies have correction dates indicating the facility addressed these issues, the recurring safety concerns warrant discussion during your visit.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Grace Lutheran Communities - River Pines
nonprofit
Key personnel
Contact this facility directly and verify the details that matter most to your family.
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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