Grace Haven Assisted Living - Specialized Care
Families consistently rate this highly — reviewers highlight engaging and frequent social activities. Schedule a visit to confirm the fit.
based on 39 Google reviews
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What this means for your family
Grace Haven excels in social engagement and creating a warm, home-like environment for residents. However, given the specific reports of medication management issues and night-shift safety concerns, we strongly advise families to ask for the facility's medication administration policy and staffing ratios during overnight hours before committing.
Google Reviews
Google Reviews
39 reviews on Google“Grace Haven Assisted Living receives high praise for its vibrant social atmosphere, frequent community events, and a staff that many families describe as compassionate and attentive. While the majority of reviews are glowing, there are serious historical and recent concerns regarding medication management and potential staff negligence that families should investigate thoroughly.”
Quality Themes
Tap a score for detailsStrengths
- Engaging and frequent social activities
- Warm, welcoming, and friendly staff
- Clean and well-maintained facility
- Strong community involvement and events
Concerns
- Medication management errors and missing controlled substances (mentioned by 2 reviewers)
- Inadequate supervision or staffing during night shifts leading to resident injury (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 42 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your community has a very active social calendar; could you walk me through what a typical afternoon of activities looks like for residents?
- 2Given the importance of medication safety, could you explain the specific protocols and double-check systems you have in place to ensure medications are administered accurately?
- 3I see that you are quite engaged with your community; how do you maintain that same level of attentive care and oversight during the overnight hours?
- 4I appreciate that you take the time to respond to feedback online; how do you incorporate family input into your daily operations and care planning?
- 5With your focus on maintaining a clean and welcoming environment, what steps do you take to ensure that residents are consistently monitored and supported throughout the entire 24-hour cycle?
- 6What is your process for tracking controlled substances to ensure they are handled securely and accounted for at every shift change?
Personalized based on this facility's data
Key Review Excerpts
“The culinary team has improved tremendously. With a wide variety of food, that is well prepared with meals that residents enjoy.”
“The staff goes above and beyond to make sure each resident is well cared for. No matter how many residents need a high level of care, each member of the staff shows compassion and kindness to those who need assistance.”
“My father was on an opiod for severe pain, on several occassions his opiod pills were off, some were missing. We were told that some fell on the floor or had been put in a staffs pocket”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
No deficiencies found. The renewal inspection conducted on January 2, 2025, determined that the facility is in compliance with all applicable rules and statutes.
Jan 2, 2025RoutineCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Glastonbury Drive Opco LLC
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
39 reviews from families & visitors
Official Website
Visit storypoint.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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