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Nursing HomeMedicaid

Gower Convalescent Center, INC

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

323 South Highway 169, Gower, MO 6445482 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.4/5

based on 60 Google reviews

5
4
3
2
1
Gower Convalescent Center, INC Nursing Home in Gower, MO — Street View
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What this means for your family

Gower Convalescent Center is highly regarded for its compassionate, family-oriented staff and consistent communication, making it a strong choice for those prioritizing a caring environment. Families should, however, inquire about specific room features, such as bathroom accessibility, to ensure the facility's infrastructure meets the specific physical needs of their loved one.

Google Reviews

Google Reviews

60 reviews on Google
Gower Convalescent Center is consistently praised for its warm, family-like atmosphere and dedicated staff who are frequently described as caring and attentive. Families appreciate the facility's cleanliness and the staff's efforts to keep them informed, though a few reviewers have noted concerns regarding specific facility limitations and isolated incidents of unprofessional behavior.

Quality Themes

Tap a score for details
FoodN/AStaff9.0Clean9.0Activities8.0MedsN/AMemoryN/AComms9.0ValueN/A

Strengths

  • Warm, compassionate, and attentive staff
  • Clean and well-maintained facility
  • Strong communication with families
  • Home-like, supportive environment

Concerns

  • Facility infrastructure limitations (e.g., lack of handicap accessibility in some areas) (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'14(2)'18(7)'20(9)'22(6)'24(6)'26(1)

Distribution · 62 analyzed

5
41
4
12
3
4
2
3
1
2

How They Respond to Reviews

3%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given the facility's current infrastructure, could you show us how you accommodate residents with mobility challenges in the older sections of the building?
  • 2With 13 recent health inspection deficiencies noted, what specific steps is the leadership team taking to address these areas and improve the overall quality of care?
  • 3We noticed the staffing rating is at a 3-star level; how do you ensure consistent, personalized attention for all 82 residents throughout the day and night?
  • 4Could you walk us through the daily activity schedule and explain how you tailor these programs to keep residents engaged and socially active?
  • 5In the event of a sudden medical emergency, what is your protocol for stabilizing a resident and communicating with family members?
  • 6We see that you have a very strong reputation for a warm and compassionate environment; how do you foster that culture among your staff members?

Personalized based on this facility's data


Key Review Excerpts

GCC is not a big place; nor is it high-tech, but it is a place where caregivers know residents by name, where they take interest in them and their stories, and where they respond to a broad range of needs in a caring and person

Long-term resident's family · 2014★★★★★

Mom was only there 2 months but the staff treated her and our family just like we were family. Through a very difficult last few days they watched over her like she was one of thier parents and us kids like we were thier brothers and sister.

Long-term resident's family · 2023★★★★★

Wonderful facility with staff that truly care about their patients. We recently had to move a family member into this facility during the COVID pandemic and they have been more than helpful with keeping us up to date and in the loop.

Long-term resident's family · 2020★★★★★
Source: 60 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.28hrs
38%
Registered nurses for medical care
Total Nursing
3.82hrs
93%
All nurses + aides combined
Staff Turnover
19%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 15 measures

Medicare Rating
3/ 5
Better Than Avg

6

measures

Worse Than Avg

5

measures

Mixed Results

4

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.4%
Better than Avg
Here
0.4%
US
12.1%
MO
16.7%
Clinton
16.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility98.6%
Better than Avg
Here
98.6%
US
93.4%
MO
84.4%
Clinton
91.7%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility98.7%
Better than Avg
Here
98.7%
US
95.5%
MO
90.9%
Clinton
95.3%
🦠

Residents who got a urinary tract infection

↓ Lower is better
This Facility9.2%
Worse than Avg
Here
9.2%
US
1.6%
MO
2.5%
Clinton
2.3%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility16.6%
Mixed vs Avgs
Here
16.6%
US
15.5%
MO
23.6%
Clinton
17.0%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility21.3%
Worse than Avg
Here
21.3%
US
15.3%
MO
18.9%
Clinton
16.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility46.0%
Worse than Avg
Here
46.0%
US
81.8%
MO
65.9%
Clinton
81.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

12deficiencies
1penalties
Above state avg (12.0)
1 complaint-triggered
$6,351 in fines

This facility shows ongoing patterns of deficiencies with families filing at least one complaint that led to a finding of inadequate protection from abuse and neglect. The most recurring problems involve care planning and assessment, fire safety systems, and food safety, with food safety issues appearing in three separate surveys spanning four years. While the facility corrects identified problems, the repeated deficiencies in core care areas suggest persistent challenges in maintaining consistent standards.

Mar 17, 2025Complaint
1
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Feb 21, 2025Routine
15
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0161Potential for harm · WidespreadCorrected

Construction Deficiencies

Use approved construction type or materials.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0583Potential for harm · PatternCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0658Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0759Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0948Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure that paid feeding assistants have the training they need.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Oct 26, 2023Routine
12
0222Potential for harm · Widespread

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0353Potential for harm · Widespread

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0342Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0655Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0658Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0700Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0909Potential for harm · PatternCorrected

Environmental Deficiencies

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Oct 7, 2021Routine
16
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0341Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0570Potential for harm · PatternCorrected

Resident Rights Deficiencies

Assure the security of all personal funds of residents deposited with the facility.

0607Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0161Potential for harm · PatternCorrected

Construction Deficiencies

Use approved construction type or materials.

0345Potential for harm · PatternCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0741Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0026Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Establish roles under a Waiver declared by secretary.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Federal Penalties

Fine

Oct 23, 2023

$6,351

Ownership & Operations

Who Operates This Facility

Owner / Operator

Gower Convalescent Center, INC

Organization Type

nonprofit

Ownership & Management

Owners

Gower Convalescent Center INC

Owner · Organization

100%

Key personnel

Moore, AmberlyW-2 Managing EmployeeIngle, JerryOfficer / DirectorJohnson, BarbaraOfficer / DirectorMoore, AmberlyOfficer / DirectorSnyder, CharlesOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

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