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Nursing HomeMedicaid Top Rated

Good Shepherd Lutheran Home

Strong Medicare quality ratings; families often praise compassionate and helpful staff. Still worth an in-person visit.

1115 4th Avenue North, Sauk Rapids, MN 56379146 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
3.3/5

based on 27 Google reviews

5
4
3
2
1
Good Shepherd Lutheran Home Nursing Home in Sauk Rapids, MN — Street View
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What this means for your family

While the facility is praised for its community events and supportive staff during family milestones, there are recurring reports of poor hygiene standards and limited access to basic care like showers. We strongly recommend that families tour the facility and specifically ask about the frequency of laundry services and the current policy on shower schedules to ensure they meet your loved one's needs.

Google Reviews

Google Reviews

27 reviews on Google
Good Shepherd Lutheran Home receives highly polarized feedback, with some families praising the staff's compassion and community atmosphere, while others report significant concerns regarding basic care standards. Specific criticisms include infrequent hygiene assistance, such as limited shower schedules and unclean equipment, alongside complaints about food quality and inconsistent staff responsiveness. Families considering this facility should weigh the reported warm, community-oriented environment against these documented lapses in daily care routines.

Quality Themes

Tap a score for details
Food3.0Staff6.0Clean3.0Activities8.0MedsN/AMemory5.0Comms4.0ValueN/A

Strengths

  • Compassionate and helpful staff
  • Strong community atmosphere
  • Supportive of resident family milestones
  • Professional administrative partnerships

Concerns

  • Inadequate hygiene and cleanliness (wheelchairs, blankets, shower frequency) (mentioned by 2 reviewers)
  • Poor food quality and nutritional variety (mentioned by 2 reviewers)
  • Inconsistent or unprofessional staff behavior (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'11(1)'17(1)'19(2)'21(2)'24(3)'26(2)

Distribution · 27 analyzed

5
10
4
7
3
1
2
0
1
9

How They Respond to Reviews

44%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1With a 5-star staffing rating, how do you ensure that staff members consistently maintain the high level of personal care and hygiene standards that families expect?
  • 2I noticed some feedback regarding the dining experience; could you walk me through how you manage meal quality and ensure residents are receiving the nutritional variety they need?
  • 3Given the recent focus on facility maintenance, what is your current protocol for the regular cleaning of resident equipment like wheelchairs and personal linens?
  • 4I see that you actively engage with families online; how do you typically communicate with us if a concern arises regarding a loved one's daily care or comfort?
  • 5Could you describe how your team coordinates medical care during an emergency to ensure a seamless transition to higher levels of support when needed?
  • 6Beyond the clinical care, what specific activities or community events are currently being prioritized to keep residents socially active and engaged?

Personalized based on this facility's data


Key Review Excerpts

The only thing I would recommend is laundering the residents blankets more, the ones that are draped on their laps during the days, there is often food smeared on their blankets, and the wheelchairs could be cleaned up as well.

Memory care family member · 2025★★★★

They would only let me have a shower once a week. They informed me of this when I requested a shower my fifth day there.

Rehab patient · 2025☆☆☆☆

Thank you to the staff and Olivia for allowing me to stay the night with my husband Dennis Mescall on our 45th anniversary. You dont know how much we both appreciate this.

Long-term resident's family · 2025★★★★
Source: 27 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.82hrs
OK
Registered nurses for medical care
Total Nursing
4.86hrs
OK
All nurses + aides combined
Staff Turnover
42%
Lower is better (< 30% = good)
RN Turnover
29%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

9

measures

Worse Than Avg

4

measures

Mixed Results

4

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility26.3%
Worse than Avg
Here
26.3%
US
15.3%
MN
21.4%
Benton
18.2%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility12.1%
Better than Avg
Here
12.1%
US
19.5%
MN
12.5%
Benton
17.4%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility21.0%
Worse than Avg
Here
21.0%
US
14.4%
MN
18.6%
Benton
15.4%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
MN
97.3%
Benton
97.8%
😔

Residents with depression symptoms

↓ Lower is better
This Facility6.5%
Mixed vs Avgs
Here
6.5%
US
12.1%
MN
4.3%
Benton
2.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility24.9%
Worse than Avg
Here
24.9%
US
19.4%
MN
24.5%
Benton
22.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
MN
88.3%
Benton
90.5%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility90.6%
Better than Avg
Here
90.6%
US
79.7%
MN
82.7%
Benton
84.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.1%
Worse than Avg
Here
2.1%
US
1.6%
MN
1.8%
Benton
1.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

9deficiencies
Above state avg (8.0)
1 complaint-triggered
$10,000 in fines

Good Shepherd Lutheran Home shows recurring deficiencies across multiple areas, with families filing at least one complaint about abuse response procedures. The facility has persistent issues with fire safety systems, medication management, care planning, and food service that appear in multiple surveys from 2023 to 2025. While all deficiencies show correction dates, the pattern of repeated violations in core care areas suggests ongoing operational challenges that warrant careful consideration during visits.

Apr 17, 2025Routine
11
0732Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

0867Potential for harm · WidespreadCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0804Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

May 2, 2024Routine
8
0020Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures including evacuation.

0041Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0698Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

May 2, 2024Complaint
1
0610Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Mar 23, 2023Routine
9
0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0363Minimal · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Good Shepherd Lutheran Home

Organization Type

nonprofit

Ownership & Management

Key personnel

Bacon, DennisOfficer / DirectorCloeter, PaulOfficer / DirectorKirchoff, BarryOfficer / DirectorLeonard, CharlesOfficer / DirectorLoidolt, GarryOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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