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Strong Medicare quality ratings; public reviewers often praise beautiful, well-maintained campus. Still worth an in-person visit.
based on 72 Google reviews
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Country Manor Health & Rehab Ctr has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: beautiful, well-maintained campus and abundant on-site amenities and activities. Review the component ratings and current source records before deciding.
Country Manor is a large, amenity-rich campus that many families praise for its beautiful facilities, on-site restaurant, and friendly staff. However, several reviewers have raised serious concerns regarding the quality of care in the rehab and nursing sections, specifically citing poor communication, medication management issues, and instances of neglect.
Quality Themes
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Concerns
Rating Trends
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Distribution · 73 analyzed
This facility rarely responds to reviews.
Personalized based on this facility's data
Key Review Excerpts
“The communication was horrible, within 5 weeks she had pressure sore on her heel, and bottom, which we weren't updated on.”
“The 1st night I was there my call button for pain meds was ignored & I was neglected for 3 hours & I cried until it was answered.”
“Many plans of care to choose from that are a bit confusing and expensive, but comparable to other places. Amazing capacity to switch levels of care as needed.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
6
measures
6
measures
Residents whose walking got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Country Manor Health & Rehab Center has 8 federal deficiencies across 3 surveys with no complaint-triggered violations, suggesting families haven't filed formal reports about care concerns. The facility shows recurring issues with safety systems (fire alarms, sprinklers, emergency power) and quality of care including infection control and dental services. All deficiencies have been corrected by the facility, indicating responsiveness to identified problems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Quality of Life and Care Deficiencies
Provide routine and 24-hour emergency dental care for each resident.
Country Manor Health & Rehab Ctr
nonprofit
Owners
Foundation for Health Care Continuums
Owner · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
72 reviews from families & visitors
Official Website
Visit countrymanorcampus.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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