Good Shepherd Lutheran Home
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 51 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (11 vs median 5)
- High staff turnover (64%)
- High RN turnover (75%)
Bottom 25% in NE · Below recommended RN staffing · Significantly below average staffing · No penalties on record
What this means for your family
Recent reviews indicate that the facility has improved significantly under new management, with families praising the caring nursing staff and responsive leadership. When touring, we recommend asking specifically about the transition from previous management to ensure the current positive culture aligns with your loved one's needs.
Google Reviews
Google Reviews
51 reviews on Google“Good Shepherd Lutheran Home generally receives positive feedback for its clean environment, friendly staff, and welcoming atmosphere. While some reviewers have raised concerns about management and inconsistent staff behavior, recent feedback suggests improvements have been made under new leadership.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained facility
- Friendly and caring nursing staff
- Helpful and responsive management
- Beautiful grounds and pleasant atmosphere
Concerns
- Poor management and administrative oversight (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 55 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed the facility has a very pleasant atmosphere and well-maintained grounds; how do you integrate these outdoor spaces into the residents' daily activity schedule?
- 2Given that staffing levels are a primary focus for your team, could you walk me through how you ensure consistent, high-quality care for all 84 residents throughout the day and night?
- 3What specific steps is the leadership team currently taking to address recent administrative feedback and improve the overall management experience for families?
- 4With 11 recent state-reported deficiencies, what is your current process for monitoring compliance and ensuring that corrective actions are sustained long-term?
- 5How does your nursing staff coordinate with local hospitals or emergency services when a resident requires urgent medical attention?
- 6Many families appreciate the friendly nature of your staff; how do you support your team to maintain that level of care while managing the daily demands of the facility?
Personalized based on this facility's data
Key Review Excerpts
“My dad has been there a while now and we could not be happier. The nurses really do care and treat my dad like their own the managers are super nice and if I have any problems they always help and make things right.”
“Much better then it used to be. Lantern health services was managing and it was horrible. Whoever has taken over has done a much better job!”
“My aunt lives there and I want to thank the Admissions Coordinator Sierra Athow for her assistance on a special project. She helped my aunt and cousin make a video for my mother's 90th birthday celebration.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
7
measures
6
measures
3
measures
Residents vaccinated for the flu
Residents on antipsychotic medication
Residents whose walking got worse
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows recurring safety and oversight concerns, with multiple complaint-triggered deficiencies prompting family reports. Issues persist across fire safety systems, medication management, and infection control, with the same problems reappearing across multiple surveys from 2023 to 2025. While all deficiencies have correction dates, the pattern of repeated violations in critical safety areas suggests ongoing operational challenges that warrant careful consideration before visiting.
Mar 3, 2026Complaint3
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
May 1, 2025Routine17
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use and maintenance of medical gas equipment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
May 1, 2025Complaint5
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies
Have enough outside ventilation via a window or mechanical ventilation, or both.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Apr 23, 2024Routine12
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Apr 4, 2024Complaint1
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
May 3, 2023Routine15
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Environmental Deficiencies
Keep all essential equipment working safely.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Good Shepherd Lutheran Home
for profit
Ownership & Management
Owners
Herzka, Matisyohu
Owner
Schreiber, Abraham
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
51 reviews from families & visitors
Official Website
Visit goodshepherdblair.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.