Golden Hills Retirement Ctr INC

The facility underwent an unannounced Case Management visit for a health and safety check. The inspector observed that the facility was fully staffed and had sufficient supplies of both perishable and non-perishable food, as well as cleaning supplies and toiletries. No health and safety issues were noted during the visit.

This report details a Complaint Investigation conducted on December 4, 2025, regarding allegations of staff speaking inappropriately to a resident and failure to ensure resident privacy. The investigator reviewed records and interviewed staff and residents, concluding that all allegations were unsubstantiated at this time.

This report details an investigation into an allegation of staff administering unprescribed medication to a resident. The investigation found that the allegation was unsubstantiated based on the review of records and interviews conducted. No deficiencies were cited in this report.

This report details a complaint investigation regarding allegations of staff hitting a resident. The investigator found that the allegations were unsubstantiated after interviewing staff and the resident. No deficiencies were cited in this report.

This report details a complaint investigation regarding allegations of staff hitting a resident. The investigator found that the allegations were unsubstantiated after interviewing staff and the resident. No deficiencies were cited in this report.

The facility underwent a required annual inspection and the report indicates no deficiencies were found. The narrative section explicitly states, "There is no immediate health and safety hazard during this visit." All observed areas, including the kitchen, bedrooms, bathrooms, and common areas, were noted as clean and properly maintained.

COMPLAINT INVESTIGATION REPORT

This report details an investigation into a complaint alleging staff made inappropriate comments towards a resident. The investigation found no evidence to support the allegation, as the resident and roommate interviewed stated they did not witness such comments. The complaint was ultimately deemed unsubstantiated.