Golden Care Services
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State Inspection History
State Inspections
Source: VA State Licensing Agency
Oct 17, 2025Routine
Type of inspection: Renewal Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 10/17/2025 (arrival 10:43 a.m. / departure 1:41 p.m.) The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 7 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 2 Number of interviews conducted with residents: 2 Number of interviews conducted with staff: 2 Observations by licensing inspector: Breakfast was observed. A medication cart audit was completed. The following were reviewed: fire inspection report, health inspection report, first aid kit, and water temperatures were measured. An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Darunda Flint, Licensing Inspector at (757)807-9731 or by email at darunda.a.flint@dss.virginia.gov
Based on record reviewed and staff interviewed, the facility failed to ensure written acknowledgement of the receipt of the disclosure by the resident or legal representative was retained in the resident?s record. Evidence: 1. Resident #1 and resident #2?s record did not include a disclosure nor written receipt of the disclosure. The resident?s date of admission documented as 5-31-2025. 2. Staff #1 acknowledged the aforementioned resident records? did not include written receipt of the disclosure nor a copy of the disclosure.
Based on record reviewed and staff interviewed, the facility failed to ensure the individualized service plan ( ISP
Jul 16, 2025Routine
Type of inspection: Monitoring Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 07/16/2025 (arrival 10:14 am / departure 12:24 pm) The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 7 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 1 Number of interviews conducted with residents:1 Number of interviews conducted with staff: 2 An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Darunda Flint, Licensing Inspector at (757)807-9731 or by email at Darunda.a.flint@dss.virginia.gov
Based on record review and interview, the failed to ensure that the assisted living facility shall prepare and provide a statement to the prospective resident and his legal representative, if any, that discloses information about the facility. The statement shall be on a form developed by the department and shall: Be provided in advance of admission and prior to signing an admission agreement contract. Evidence: 1. Resident #1?s disclosure statement was not signed. 2. Staff #1 acknowledged resident #1?s disclosure statement was not signed
Based on interview, the facility failed to ensure all staff records shall be retained at the facility, treated confidentially and kept in a locked area. Evidence: 1.On 07/16/2025, the licensing inspector asked staff #1 for the record for staff #2. Staff #1 disclosed that the staff records for staff #1 and staff #2 were not on site.
Based on record reviewed and staff interviewed, the facility failed to ensure the record included an acknowledgement of the resident having received an orientation and the acknowledgment signed and dated by the resident, and as appropriate the legal representative and kept in the resident?s record. Evidence: 1. Resident #1?s orientation document was not dated by the resident. 2. Staff #1 acknowledged resident #1?s orientation document was not dated.
Based on record reviewed and staff interviewed, the facility failed to ensure on or within seven days prior to the day of admission a preliminary plan shall be developed to address the basic needs of the resident that adequately protects his health, safety, and welfare. The preliminary plan shall be identified as such and be signed and dated by the licensee, administrator, or his designee, and by the resident or his legal representative. Evidence: 1. At the time of the inspection resident #1?s record did not contain a preliminary plan of care. Resident #1?s date of admit was 6/13/2025. 2. Staff #1 acknowledged resident #1?s record did not contain a preliminary plan of care.
Based on record review and interview, the facility failed to ensure that the comprehensive individualized service plan ( ISP
Based on observation and interview, it was determined that the facility did not ensure that all resident records shall be retained at the facility. Evidence: 1.On 07/16/2025, the licensing inspector asked staff #1 for the record for resident #2. Staff #1 disclosed that the resident record was not on site.
May 21, 2025Routine
Type of inspection: Initial Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 05/21/2025 (arrival 10:00 a.m. / departure 12:43 p.m.) The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Darunda Flint, Licensing Inspector at (757) 807-9731 or by email at Darunda.a.flint@dss.virginia.gov
Based on observation, the facility failed to ensure sturdy safeguards shall be provided, with installation in compliance with the Virgina Uniform Statewide Building code to include handrails inside and stools available to stall showers. Evidence: 1. During a tour of the facility, resident room #4 stall shower did not have handrails inside it. 2. Staff #1 acknowledged resident room #4 stall shower did not have handrails inside it.
Based on observation and staff interviewed, the facility failed to ensure there was a fire and emergency evacuation drawing posted in a conspicuous place on used by residents. The drawing shall show primary and secondary escape routes, areas of refuge, assembly areas, telephones, fire alarm boxes and fire extinguishers, as appropriate. Evidence: 1. During a tour of the facility, the emergency exit plan posted did not include the secondary escape route, areas of refuge, and telephones. 2. Staff #1 acknowledged the aforementioned were not included in the posted emergency exit plan
Based on observation and staff interviewed, the facility failed to ensure the telephone numbers of the fire department, rescue squad or ambulance, police, and Poison Control Center was posted by each telephone shown on the fire and emergency evacuation plan. Evidence: 1. The facility?s evacuation plan posted did not indicate the location of telephones in the facility. The telephone at the front door did not have posted emergency telephone numbers by it. 2. Staff #1 acknowledged the required emergency telephone numbers were not available at the telephone located at the front door.
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