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Nursing HomeMedicaid

Coliseum Nursing and Rehabilitation Center

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

305 Marcella Road, Coliseum Central · Hampton, VA 23666180 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 134 Google reviews

5
4
3
2
1
Coliseum Nursing and Rehabilitation Center Nursing Home in Hampton, VA — Street View
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What this means for your family

This facility is an excellent choice for rehabilitation needs, particularly due to the highly-rated physical and occupational therapy teams. However, if your loved one requires intensive overnight monitoring, you may want to inquire about their current night-shift staffing levels.

Google Reviews

Google Reviews

134 reviews on Google
Families can expect a highly compassionate rehabilitation and nursing team, with specific praise for physical and occupational therapy staff. While the facility is noted for its cleanliness and friendly atmosphere, some residents have experienced issues with food temperature and a lack of sufficient night-shift staffing.

Quality Themes

Tap a score for details
Food3.0Staff9.0Clean10.0ActivitiesN/AMedsN/AMemoryN/AComms8.0ValueN/A

Strengths

  • Compassionate and respectful nursing staff
  • Effective rehabilitation and therapy services
  • Clean and well-maintained building
  • Positive and professional leadership

Concerns

  • Inconsistent night staff coverage
  • Food quality and temperature issues (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 34 analyzed

5
22
4
7
3
1
2
1
1
3

How They Respond to Reviews

3%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1With the 180 residents here, how do you ensure each person receives personalized attention and doesn't feel lost in the crowd?
  • 2I noticed the facility is very responsive to feedback; how does the administration involve families in addressing any care concerns that arise?
  • 3What specific steps are being taken to increase the number of staff members available on the floor during the night and weekend shifts?
  • 4How do you manage medical emergencies or sudden changes in a resident's condition during the late-night hours?
  • 5What kind of daily activities or social outings do you have planned to keep residents engaged and connected with one another?
  • 6How does the nursing team monitor and address the specific care needs identified during recent state inspections to ensure everything is up to standard?

Personalized based on this facility's data


Key Review Excerpts

I'm so emotional and thankful for my aide Makeela. She is a special and awesome aide. She helps you and never have an attitude concerning things that you need her to do for you,me and my roommate are unable to walk at the present time.

Resident · 2026★★★★★

My mother had a 2 month stay there in the rehabilitation portion of the facility. I want to even recognize Toni from Physical Therapy and Whitney from Occupational Therapy who were instrumental in her recovery.

Rehab patient's family · 2026★★★★

The morning staff is wonderful and the night staff needs help really bad,over all they are great.

Resident/Family · 2026★★★★
Source: 134 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.38hrs
51%
Registered nurses for medical care
Total Nursing
3.23hrs
79%
All nurses + aides combined
Staff Turnover
53%
Lower is better (< 30% = good)
RN Turnover
46%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

12

measures

Worse Than Avg

3

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.7%
Better than Avg
Here
2.7%
US
12.1%
VA
16.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility5.0%
Better than Avg
Here
5.0%
US
15.5%
VA
14.2%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility10.3%
Better than Avg
Here
10.3%
US
14.4%
VA
15.3%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility98.4%
Better than Avg
Here
98.4%
US
95.5%
VA
94.0%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility17.8%
Better than Avg
Here
17.8%
US
19.4%
VA
22.0%
🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility1.1%
Better than Avg
Here
1.1%
US
4.9%
VA
5.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility76.3%
Mixed vs Avgs
Here
76.3%
US
81.8%
VA
73.9%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility75.0%
Mixed vs Avgs
Here
75.0%
US
79.8%
VA
73.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.4%
Better than Avg
Here
0.4%
US
1.6%
VA
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

11deficiencies
Near state avg (14.5)
4 complaint-triggered

This facility has faced ongoing challenges with 45 deficiencies across 4 surveys, including complaint-triggered issues where families filed reports about dental services, environmental conditions, and basic care needs. The most frequent problems involve basic daily care assistance, medication management, and maintaining clean, safe living environments. While all deficiencies show correction dates, the recurring nature of issues across multiple years—particularly with pest control, care quality, and resident rights—suggests persistent operational challenges that families should carefully evaluate during visits.

May 30, 2024Complaint
4
0791Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0840Potential for harm · IsolatedCorrected

Administration Deficiencies

Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.

Oct 28, 2021Routine
13
0925Potential for harm · WidespreadCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

0363Potential for harm · Pattern

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0758Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0700Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0744Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Dec 6, 2018Routine
9
0622Potential for harm · PatternCorrected

Resident Rights Deficiencies

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

0623Potential for harm · PatternCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · PatternCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0760Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0925Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0687Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate foot care.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

May 18, 2017Routine
19
0362Potential for harm · Widespread

Smoke Deficiencies

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

0363Potential for harm · Widespread

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0252Potential for harm · PatternCorrected

Environmental Deficiencies

Provide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.

0253Potential for harm · PatternCorrected

Environmental Deficiencies

Provide housekeeping and maintenance services.

0460Potential for harm · PatternCorrected

Environmental Deficiencies

Provide bedrooms that don't allow residents to see each other when privacy is needed.

0919Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the use of electrical equipment.

0223Potential for harm · Isolated

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0164Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0166Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Try to resolve each resident's complaints quickly.

0246Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0278Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment by a qualified health professional.

0309Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide necessary care and services to maintain or improve the highest well being of each resident .

0315Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

0328Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.

0441Potential for harm · IsolatedCorrected

Environmental Deficiencies

Have a program that investigates, controls and keeps infection from spreading.

0505Potential for harm · IsolatedCorrected

Administration Deficiencies

Quickly tell the resident's doctor the results of laboratory tests.

0507Potential for harm · IsolatedCorrected

Administration Deficiencies

Keep complete, dated laboratory records in the resident's file.

0514Potential for harm · IsolatedCorrected

Administration Deficiencies

Keep accurate, complete and organized clinical records on each resident that meet professional standards.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Coliseum Nursing and Rehabilitation Center

Organization Type

for profit

Chain Affiliation

Chain Name

Marquis Health Services

Chain Size

88 facilities nationwide

Chain avg rating: 3.6/5 · Rank 2 of 7

Ownership & Management

Owners

Undisclosed

Ownership Data Not Available · Organization

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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