Golden Age of Welsh, LLC
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 20 Google reviews

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What this means for your family
While many families have historically found this facility to be a warm, home-like environment, the most recent reviews contain serious allegations of verbal abuse and administrative issues. We strongly advise conducting an unannounced visit and speaking directly with current residents' families to verify the quality of care and current management practices.
Google Reviews
Google Reviews
20 reviews on Google“Golden Age of Welsh receives polarized feedback, with long-term family members praising the home-like environment and compassionate staff, while recent reviews raise serious allegations of verbal abuse and administrative misconduct. Families should carefully investigate reports of staff behavior and billing practices, as recent experiences contrast sharply with historical positive sentiment.”
Quality Themes
Tap a score for detailsStrengths
- Home-like, family-oriented atmosphere
- Friendly night shift staff
- Compassionate long-term care
Concerns
- Allegations of verbal abuse by staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 21 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is active in responding to feedback online; how do you use that family input to improve daily communication with residents' loved ones?
- 2Given that some families have expressed concerns about staff interactions, what specific training or oversight measures do you have in place to ensure a consistently compassionate and respectful environment?
- 3With a 3-star staffing rating, how do you ensure that residents receive consistent, personalized attention throughout the day and night?
- 4Since the facility is known for a home-like atmosphere, what kind of daily activities or social programs are available to help residents feel connected to the community?
- 5How does your nursing team coordinate with local medical providers to manage emergencies or sudden changes in a resident's health status?
- 6Regarding the recent state violations, what steps has the leadership team taken to address those specific areas and ensure they don't recur?
Personalized based on this facility's data
Key Review Excerpts
“Very family oriented, home cooked meals, and you always here laughter and that makes my heart smile!”
“Night staff is very friendly and good with patients”
“My cousin was near death when Golden age accepted him in as a hospice patient... By the grace of God, and all the excellent care from staff, he has survived,and is loving his new home.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
7
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed six complaints against this facility, triggering inspections that revealed ongoing problems with resident rights, care assessments, and medication management. The facility has shown a pattern of repeated deficiencies in care planning and respiratory care across multiple surveys, though all violations have been corrected by the provider. Most concerning was a complaint about abuse prevention policies, indicating families have raised serious safety concerns.
Jul 30, 2025Routine3
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Jul 30, 2025Complaint1
Resident Rights Deficiencies
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Jul 17, 2024Routine8
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Nov 7, 2023Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Jun 7, 2023Routine9
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Construction Deficiencies
Meet other general requirements.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Federal Penalties
Fine
Jul 17, 2024
$43,368
Payment Denial
Jul 17, 2024
22-day denial
Ownership & Operations
Who Operates This Facility
Golden Age of Welsh, LLC
for profit
Ownership & Management
Owners
Joubert Management, L.L.C.
Owner · Organization
Joubert, James
Owner
Joubert, James
Owner (parent company)
Joubert, Kimberly
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
20 reviews from families & visitors
Official Website
Visit goldenageofwelsh.com
Medicare data downloads
Original nursing home datasets
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