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Nursing HomeMedicaid Investigative

Gold City Health and Rehab

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

222 Moore Drive, Dahlonega, GA 30533102 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.2/5

based on 30 Google reviews

5
4
3
2
1
Gold City Health and Rehab Nursing Home in Dahlonega, GA — Street View
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7/ 10
critical Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • High staff turnover (67%)
  • High RN turnover (80%)

Bottom 25% in GA · Critically understaffed (RN) · Worst in C. ROSS MANAGEMENT chain · $52,548 in fines · Very few deficiencies · Abuse citation

Source: Medicare data

What this means for your family

Given the serious allegations of medical neglect and wound care failures in recent reports, we strongly advise families to conduct unannounced visits and closely monitor the physical condition of their loved ones. While some staff members are praised for their dedication, the facility's inconsistent care and reported hygiene issues represent significant risks that require thorough investigation before placement.

Google Reviews

Google Reviews

30 reviews on Google
Gold City Health and Rehab receives highly polarized feedback, with recent reviews highlighting severe concerns regarding medical neglect, wound care, and staffing shortages. While some families appreciate the bedside manner of individual caregivers, others report significant failures in basic care, including unaddressed medical needs, poor nutrition, and facility maintenance issues.

Quality Themes

Tap a score for details
Food2.0Staff4.0Clean3.0ActivitiesN/AMeds1.0MemoryN/AComms3.0Value2.0

Strengths

  • Some individual staff members are described as caring and attentive
  • Facility is occasionally noted for being clean and odor-free
  • Some families report peace of mind regarding nighttime safety

Concerns

  • Neglect of medical needs and wound care (mentioned by 3 reviewers)
  • Inadequate food quality and portion sizes (mentioned by 3 reviewers)
  • Slow response times and lack of responsiveness to family requests (mentioned by 2 reviewers)
  • Pest infestations (roaches, bed bugs, lice) (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'11(1)'15(1)'17(1)'19(3)'23(1)'25(7)'26(1)

Distribution · 30 analyzed

5
13
4
4
3
1
2
0
1
12

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the current staffing levels, what specific protocols are in place to ensure residents receive timely assistance with daily needs and prompt responses to call lights?
  • 2Could you walk me through your current process for wound care management and how you ensure consistent monitoring for residents with specific medical needs?
  • 3I understand that maintaining a clean environment is a priority; what is your current strategy for pest control and facility sanitation?
  • 4How do you gather feedback on meal quality and portion sizes, and what steps are being taken to improve the dining experience for residents?
  • 5With the current CMS staffing rating, how does your leadership team support the nursing staff to ensure they have the resources needed to provide attentive, high-quality care?
  • 6What does a typical day of social engagement look like for residents, and how do you encourage participation for those who may be less mobile?

Personalized based on this facility's data


Key Review Excerpts

Upon admittance to this new facility, the nursing staff discovered horrendous sores and open wounds. These sores are a result from months of neglect while a resident at Gold City Convalesce.

Family member of former resident · 2025☆☆☆☆

Medications will not be given , wound care will not be provided (wounds not even being washed, just wrapped in plastic for months), the meals provided will be infrequent and will not meet dietary restrictions.

Family member of former resident · 2025☆☆☆☆

The staff that I speak to every time I come here is very aware of what is going on with my grandmother. They can update me without looking at any notes or charts, and they are very friendly.

Grandchild of resident · 2019★★★★★
Source: 30 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.20hrs
26%
Registered nurses for medical care
Total Nursing
2.88hrs
70%
All nurses + aides combined
Staff Turnover
69%
Lower is better (< 30% = good)
RN Turnover
80%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
1/ 5
Better Than Avg

8

measures

Worse Than Avg

9

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility51.4%
Worse than Avg
Here
51.4%
US
15.4%
GA
20.1%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility36.9%
Worse than Avg
Here
36.9%
US
19.5%
GA
20.5%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility32.6%
Worse than Avg
Here
32.6%
US
15.3%
GA
16.6%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility24.7%
Worse than Avg
Here
24.7%
US
14.4%
GA
15.7%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
GA
91.2%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility22.3%
Worse than Avg
Here
22.3%
US
19.4%
GA
16.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility87.9%
Better than Avg
Here
87.9%
US
79.7%
GA
78.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility10.0%
Worse than Avg
Here
10.0%
US
1.6%
GA
2.4%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility88.8%
Better than Avg
Here
88.8%
US
81.8%
GA
80.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
1penalties
Near state avg (6.1)
9 complaint-triggered
$52,548 in fines

Families have filed multiple complaints triggering investigations, with recurring issues around protection from abuse and neglect appearing across surveys from 2023 to 2024. The facility has persistent problems with fire safety systems, care planning, and infection control, though all deficiencies show correction dates. Visit cautiously and ask specifically about their complaint response procedures and safety improvements.

Feb 5, 2026Complaint
2
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

Sep 28, 2025Routine
5
0781Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have restrictions on the use of portable space heaters.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0341Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0372Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Aug 27, 2025Complaint
3
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0700Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Aug 28, 2024Routine
14
0727Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0331Potential for harm · IsolatedCorrected

Smoke Deficiencies

Construct fire resistant interior walls.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0732Minimal · WidespreadCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

Aug 28, 2024Complaint
4
0600Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Feb 2, 2023Routine
12
0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Federal Penalties

Fine

Mar 13, 2025

$52,548

Ownership & Operations

Who Operates This Facility

Owner / Operator

Gold City Health and Rehab

Organization Type

for profit

Chain Affiliation

Chain Name

C. Ross Management

Chain Size

9 facilities nationwide

Chain avg rating: 1.8/5 · Rank 7 of 10 (Worst)

Ownership & Management

Owners

R Davis Holdings INC

Owner · Organization

Martin, Laura

Owner (parent company)

Winget, Brandon

Owner (parent company)

Winget, Byron

Owner (parent company)

Winget, Michael

Owner (parent company)

Key personnel

Gold City Hr Properties LLC5% or Greater Mortgage InterestWinget, MichaelManaging Control - Governing BodyKeith, NabilManagerSorensen, TribbieManagerWinget, MichaelManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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