Nursing HomeMedicaid Top Rated

Chelsey Park Health and Rehabilitation

Strong Medicare quality ratings; families often praise beautiful, clean facility. Still worth an in-person visit.

200 Mountain Park Drive, Dahlonega, GA 30533|60 beds|Licensed & Active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

3.8/5

based on 28 Google reviews

(706) 482-3000 Directions Website

Street View

Watch Chelsey Park Health and Rehabilitation

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

While recent reviews suggest an improvement in care and activities, the facility has a history of serious safety concerns regarding patient falls and communication gaps. When touring, ask specifically about their fall prevention protocols and how they ensure family members are contacted immediately during medical incidents.

Google Reviews

28 reviews on Google

“Chelsey Park Health and Rehabilitation receives highly polarized feedback, with some families praising the beautiful facility, quality rehab services, and compassionate staff, while others report serious concerns regarding patient safety and communication. Critical reviews highlight recurring issues with falls, slow response times, and lapses in basic care, suggesting that the quality of experience may be inconsistent.”

Quality Themes

Tap a score for details

Strengths

Beautiful, clean facility
Effective rehabilitation therapy
Appreciated food quality
Compassionate individual staff members

Concerns

Patient falls and lack of incident reporting (mentioned by 4 reviewers)
Understaffing leading to slow response times (mentioned by 3 reviewers)
Poor communication regarding medical incidents (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 28 analyzed

How They Respond to Reviews

36%response rate

This facility responds to some reviews.

Questions for Your Tour

1Given your 5-star CMS health inspection rating, what specific protocols do you have in place to ensure resident safety and fall prevention?
2I noticed some feedback regarding response times; could you explain how your current staffing model ensures that residents receive timely assistance when they call for help?
3How do you keep families updated on medical changes or incidents, and what is your process for ensuring that communication is consistent and transparent?
4I see that you actively respond to feedback online; how does that commitment to listening to families translate into daily improvements for the residents here?
5With your strong reputation for rehabilitation therapy, how do you integrate those recovery goals into the daily life and social activities of the residents?
6Could you walk me through your process for medication management to ensure accuracy and safety for residents who require daily assistance?

Personalized based on this facility's data

Key Review Excerpts

“The facilities are beautiful. He enjoyed the food and the company of other patients and nurses. The CNAs Jamie and Katie were so compassionate and the charge nurse Vivian was such a huge help when he passed away there.”

Long-term resident's family · 2016★★★★★

“The management team is often disorganized which is why I give only 4/5 stars. Where it really matters…quality of care…5/5!”

Family member · 2025★★★★☆

“The call light stayed on 5 hours and then was turned off when he needed care. This place is a horror. . The staff are wonderful. There is not enough of them.”

Rehab patient's family · 2016★☆☆☆☆

Source: 28 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.63hrs

83%

Registered nurses for medical care

Total Nursing

3.46hrs

85%

All nurses + aides combined

Staff Turnover

63%

Lower is better (< 30% = good)

RN Turnover

30%

Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Resident outcomes compared with national, state, and local averages · 15 measures

Medicare Rating

2/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility8.7%

Better than Avg

Here

8.7%

19.4%

16.0%

😔

Residents with depression symptoms

↓ Lower is better

This Facility6.8%

Better than Avg

Here

6.8%

12.1%

10.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility96.1%

Better than Avg

Here

96.1%

93.4%

91.2%

🚶

Residents whose walking got worse

↓ Lower is better

This Facility19.9%

Worse than Avg

Here

19.9%

15.3%

16.6%

🛏️

Residents needing more daily help over time

↓ Lower is better

This Facility11.1%

Better than Avg

Here

11.1%

14.4%

15.7%

🦠

Residents who got a urinary tract infection

↓ Lower is better

This Facility5.5%

Worse than Avg

Here

5.5%

1.6%

2.5%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility85.5%

Better than Avg

Here

85.5%

81.8%

80.4%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

0deficiencies

Well below state avg (6.1)

Clean record — no deficiencies

Families filed complaint reports that led to deficiencies in 2023 involving medication management and care quality, though these were reportedly corrected. The facility has faced recurring safety issues including fire sprinkler systems, electrical equipment, and oxygen handling across multiple surveys. One nursing staffing disclosure violation from 2021 remains uncorrected, and recent 2025 deficiencies suggest ongoing infrastructure challenges that families should discuss during visits.

Mar 27, 2025Routine3 findings

0351Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0929Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure precautions for handling oxygen cylinders and equipment are correctly followed.

Mar 12, 2023Routine4 findings

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Jun 16, 2021Routine1 finding

0732Minimal · WidespreadCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Chelsey Park Health and Rehabilitation

Organization Type

nonprofit

Chain Affiliation

Chain Name

Ethica Health

Chain Size

49 facilities nationwide

Chain avg rating: 3.6/5 · Rank 10 of 48 (Best)

Ownership & Management

Key personnel

Health Care Real Estate Holdings, LLC5% or Greater Mortgage InterestLambert, RenoManaging Control - Governing BodyCable, PaulOfficer / DirectorDennis, KathrynOfficer / DirectorNichols, JosephOfficer / Director

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(706) 482-3000

chelseyparkhealth.org

200 Mountain Park Drive

Dahlonega, GA 30533

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

28 reviews from families & visitors

Official Website

Visit chelseyparkhealth.org

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

New Hankook Senior Care Home

< 1 mi

Assisted Living · Dahlonega, GA

★3.0(2)23 beds

Dahlonega Assisted Living & Memory Care

< 1 mi

Assisted Living · Dahlonega, GA

★4.5(46)144 beds

Gold City Health and Rehab

1.6 mi

Nursing Home · Dahlonega, GA