Nursing HomeMedicaid Medicare 5-star

Chelsey Park Health and Rehabilitation

Strong Medicare quality ratings; public reviewers often praise beautiful, clean facility. Still worth an in-person visit.

200 Mountain Park Drive, Dahlonega, GA 30533|60 beds|Licensed & active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

4.0/5

based on 33 Google reviews

(706) 482-3000 Directions Website

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Public Medicare Flags to Review

These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.

Staff turnover reported at 54%

No Medicare penalties on record · Zero findings in latest survey

Source: Medicare data

What this means for your family

Chelsey Park Health and Rehabilitation has a strong overall Medicare rating. Public reviewers frequently mention: beautiful, clean facility and effective rehabilitation therapy. Review the component ratings and current source records before deciding.

Google Reviews

33 public Google reviews available

Chelsey Park Health and Rehabilitation receives highly polarized feedback, with some families praising the beautiful facility, quality rehab services, and compassionate staff, while others report serious concerns regarding patient safety and communication. Critical reviews highlight recurring issues with falls, slow response times, and lapses in basic care, suggesting that the quality of experience may be inconsistent.

Quality Themes

Tap a score for details

Strengths

Beautiful, clean facility
Effective rehabilitation therapy
Appreciated food quality
Compassionate individual staff members

Concerns

Patient falls and lack of incident reporting (mentioned by 4 reviewers)
Understaffing leading to slow response times (mentioned by 3 reviewers)
Poor communication regarding medical incidents (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 33 analyzed

How They Respond to Reviews

50%response rate

This facility responds to some reviews.

Questions for Your Tour

1Given your 5-star CMS health inspection rating, what specific protocols do you have in place to ensure resident safety and fall prevention?
2I noticed some feedback regarding response times; could you explain how your current staffing model ensures that residents receive timely assistance when they call for help?
3How do you keep families updated on medical changes or incidents, and what is your process for ensuring that communication is consistent and transparent?
4I see that you actively respond to feedback online; how does that commitment to listening to families translate into daily improvements for the residents here?
5With your strong reputation for rehabilitation therapy, how do you integrate those recovery goals into the daily life and social activities of the residents?
6Could you walk me through your process for medication management to ensure accuracy and safety for residents who require daily assistance?

Personalized based on this facility's data

Key Review Excerpts

“The facilities are beautiful. He enjoyed the food and the company of other patients and nurses. The CNAs Jamie and Katie were so compassionate and the charge nurse Vivian was such a huge help when he passed away there.”

Long-term resident's family · 2016★★★★★

“The management team is often disorganized which is why I give only 4/5 stars. Where it really matters…quality of care…5/5!”

Family member · 2025★★★★☆

“The call light stayed on 5 hours and then was turned off when he needed care. This place is a horror. . The staff are wonderful. There is not enough of them.”

Rehab patient's family · 2016★☆☆☆☆

Source: 33 Google reviews in the current analysis set

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

0.67hrs

89%

Registered nurses for medical care

Total Nursing

3.40hrs

83%

All nurses + aides combined

Staff Turnover

54%

Lower is better (< 30% = good)

RN Turnover

46%

Lower is better (< 30% = good)

Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 15 measures

Medicare Rating

2/ 5

Better Than Avg

measures

Worse Than Avg

measures

Long-Stay Residents

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility10.6%

Better than Avg

Here

10.6%

19.0%

15.8%

Residents vaccinated for pneumonia

↑ Higher is better

This Facility96.9%

Better than Avg

Here

96.9%

93.5%

91.4%

Residents whose walking got worse

↓ Lower is better

This Facility19.4%

Worse than Avg

Here

19.4%

14.1%

15.2%

Residents with depression symptoms

↓ Lower is better

This Facility7.7%

Better than Avg

Here

7.7%

12.8%

11.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents on antipsychotic medication

↓ Lower is better

This Facility15.3%

Better than Avg

Here

15.3%

15.4%

19.9%

Residents who got a urinary tract infection

↓ Lower is better

This Facility5.4%

Worse than Avg

Here

5.4%

1.6%

2.5%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility88.3%

Better than Avg

Here

88.3%

82.0%

80.3%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

8findings in history

Latest survey: 0 · well below GA avg (6.1)

Families filed complaint reports that led to deficiencies in 2023 involving medication management and care quality, though these were reportedly corrected. The facility has faced recurring safety issues including fire sprinkler systems, electrical equipment, and oxygen handling across multiple surveys. One nursing staffing disclosure violation from 2021 remains uncorrected, and recent 2025 deficiencies suggest ongoing infrastructure challenges that families should discuss during visits.

Apr 9, 2026Routine1 finding

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

Mar 27, 2025Routine3 findings

0351Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0929Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure precautions for handling oxygen cylinders and equipment are correctly followed.

Mar 12, 2023Routine4 findings

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Chelsey Park Health and Rehabilitation

Organization Type

nonprofit

Chain Affiliation

Chain Name

Ethica Health

Chain Size

50 facilities nationwide

Chain avg rating: 3.6/5 · Rank 1 of 48 (Highest rating)

Ownership & Management

Owners

Health Scholarships INC

Owner · Organization

Community Health Systems INC

Owner (parent company) · Organization

Key personnel

Lambert, RenoManaging Control - Governing BodyCable, PaulOfficer / DirectorDennis, KathrynOfficer / DirectorNichols, JosephOfficer / DirectorRollins, RonnieOfficer / Director

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(706) 482-3000

chelseyparkhealth.org

200 Mountain Park Drive

Dahlonega, GA 30533

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

33 reviews from families & visitors

Official Website

Visit chelseyparkhealth.org

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.