Georgetown Living
Families consistently rate this highly — reviewers highlight specialized alzheimer's and memory care expertise. Schedule a visit to confirm the fit.
based on 31 Google reviews
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What this means for your family
Georgetown Living is an excellent choice for families seeking specialized, high-touch Alzheimer's and memory care in a non-institutional setting. The staff's communication and empathy are standout features. However, you should verify current staffing levels and turnover rates during your visit, as past concerns have been raised regarding inconsistent care during shifts.
Google Reviews
Google Reviews
31 reviews on Google“Georgetown Living is highly regarded by families for its specialized Alzheimer's and memory care, with many praising the staff's empathy and personalized approach. While the vast majority of reviews highlight a warm, home-like environment, one reviewer raised serious concerns regarding neglect and staff professionalism. Most families find the facility's small, non-institutional feel and strong communication to be its greatest assets.”
Quality Themes
Tap a score for detailsStrengths
- Specialized Alzheimer's and memory care expertise
- Compassionate and attentive caregivers
- Excellent family communication and updates
- Small, non-institutional, home-like atmosphere
Concerns
- Allegations of resident neglect and lack of engagement
- High caregiver turnover rate
Rating Trends
Tap a year to see what changed
Distribution · 33 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1With such a small, 16-resident capacity, how do you ensure each person gets a personalized daily routine that feels like home?
- 2We love how much families praise your communication; how often can we expect updates regarding our loved one's well-being?
- 3What specific specialized techniques do your caregivers use to engage residents with Alzheimer's or dementia?
- 4How do you foster a sense of community and meaningful daily activities to ensure residents stay active and socially connected?
- 5What is your protocol for managing medical emergencies or sudden changes in health during the overnight hours?
- 6How do you approach staff training and retention to ensure the same compassionate faces are part of our loved one's daily care?
Personalized based on this facility's data
Key Review Excerpts
“THAT experience taught us that a prettily decorated facility means nothing - it's the care , staffing level, and empathy of the caregivers that make the difference.”
“They really treat the residents and their families as enough part of their own family. Their memory care is informed by the latest methods, and and they only do Alzheimer's care, so all the caregivers are well trained and very gentle with the residents.”
“The staff also keeps me informed all the time. That especially important during these Covid times.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection for Georgetown Living on January 17, 2024, showed no new violations. However, historical records from October 2019 indicate several Life Safety Code deficiencies related to building maintenance, exits, and grounds upkeep, all of which were marked as corrected.
Oct 1, 2019Routine
Life Safety Code (5 violations)
The facility failed to provide a site and/or building free of fire, health, or physical hazards.
The facility failed to comply with Chapter 33, Existing Residential Board and Care Occupancies.
The facility failed to provide two approved exits from the enclosed area that were remote from each other.
The facility failed to ensure the building was kept in good repair.
The facility failed to ensure the outside areas, grounds, adjacent buildings, and all site features were maintained free of fire or health hazards; and/or failed to ensure that water would drain away from the facility to prevent standing water near the building.
Ownership & Operations
Who Operates This Facility
Mph Texas Group INC
for profit
CHAR Y HU
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
31 reviews from families & visitors
Official Website
Visit gtownliving.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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