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Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 39 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
This facility has areas of concern that warrant careful consideration. Registered Nurse hours are 67% of the EveryPlace reference benchmark; ask how RN coverage is allocated across shifts. The latest standard survey recorded 17 findings, above the IL average of 12.0. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
Generations at Rock Island experiences extreme polarization in reviews, with reports of significant neglect, poor hygiene, and staffing shortages contrasting sharply with praise for recent leadership and facility improvements. Families consistently express frustration over slow response times to call lights, poor communication regarding medical status, and inconsistent care quality. While some visitors report a positive turnaround in recent years, others continue to describe distressing conditions regarding resident hygiene and basic medical oversight.
Quality Themes
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Concerns
Rating Trends
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Distribution · 42 analyzed
This facility rarely responds to reviews.
Personalized based on this facility's data
Key Review Excerpts
“My Husband went to ER twice since he was there. The one time was his blood sugar was low, it was 25. Amy the administrator should not be working there she is very rude and she told my Husband if he don't like it there, he can leave.”
“The changes that are happening in the facility are incredible! The employees go above and beyond to make sure the residents are well taken care of and have everything they need/want!”
“The therapy ladies don't do anything .He was there for 9 days had I had to call meeting with administration,social worker,head of nursing,physical therapy,and occupational therapy to get anything done.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed complaints that triggered 14 deficiencies at Generations at Rock Island, including concerning issues with resident protection from abuse and neglect, accident prevention, and treatment quality. The most recurring problems involve safety hazards, fire safety violations, and medication management. While all deficiencies show correction dates, the pattern of repeated safety issues and multiple abuse-related complaints warrants careful consideration during any visit.
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Administration Deficiencies
Hire a qualified full-time social worker in a facility with more than 120 beds.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Federal Penalties
Fine
Jul 22, 2025
$10,358
Fine
Jul 22, 2025
$14,069
Fine
Jul 22, 2025
$44,350
Payment Denial
Jul 22, 2025
20-day denial
Generations at Rock Island
for profit
Arcadia Care
25 facilities nationwide
Chain avg rating: 3.8/5 · Rank 33 of 33 (Lowest rating)
Owners
Barrish Group Limited Partnership
Owner · Organization
Barrish, Bryan
Owner
Gesualdo, Mary
Owner
Gesualdo, Ralph
Owner
Winter, Thomas
Owner
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
39 reviews from families & visitors
Official Website
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Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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