Public Google reviewers rate this highly and often mention responsive and communicative management. Schedule a visit to confirm the fit.
based on 7 Google reviews

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Public Google reviewers rate Gelzhen Guest Home LLC highly. Reviewers highlight: responsive and communicative management, compassionate and kind caregiving staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families can expect a compassionate, home-like environment where staff are praised for their responsiveness and ability to coordinate care with outside providers. While the facility excels in providing a warm atmosphere and specialized care for dementia patients, there is a single critical report of extreme understaffing that warrants investigation.
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Key Review Excerpts
“Floyd and his staff made moving her in an easy transition from the hospital. All the staff I encountered were kind, responsive when I asked questions or needed something.”
“The facility is extremely clean due to the care & concern of the family caregiver unit. They are responsible, soft spoken & know how to work with & handle guests with Alzheimer's & Dementia.”
“Floyd and his staff are very helpful and quick to respond for any situation.”
Source: CA Community Care Licensing Division
This was a follow-up visit conducted to review the Plan of Correction for deficiencies cited during a prior annual visit on 10/03/2025. The report notes two deficiencies from the previous inspection regarding fire clearance for bedridden persons and required staff training hours. However, the narrative states that no further deficiencies were observed or cited during this follow-up visit.
The facility underwent an unannounced annual visit on 10/03/2025. Two critical deficiencies were cited: failure to secure proper fire clearance for a bedridden resident, and failure to maintain required staff training records. Both deficiencies are classified as Type A, indicating an immediate risk to resident health and safety.
This was a follow-up visit to review the Plans of Correction from a prior annual visit conducted on 08/14/2024. While the facility reported completing the required plans and providing necessary documentation, three deficiencies were cited based on the previous inspection's findings. These deficiencies relate to required staff training hours, general facility cleanliness, and ongoing medical assessment protocols for residents with dementia.
The inspection identified multiple deficiencies, including three citations classified as Type A, indicating immediate health, safety, or personal rights risks. Key issues found were inadequate staff training records, missing annual medical assessments for dementia residents, and a physical hazard (hole in the restroom floor). Immediate corrective action is required for all cited deficiencies.
The facility was found to have multiple deficiencies across several areas, including personnel records, resident records, and sanitation/odor control. Three deficiencies were cited as Type A (immediate risk), and three were cited as Type B (potential risk). All deficiencies require corrective action with a due date of 08/16/2023.
This was a Plan of Correction follow-up visit conducted on 12/08/2022. The purpose was to address deficiencies cited during a previous complaint visit on 11/21/2022. While the visit noted the need for the facility to update and submit several specific forms (LIC 308, LIC 400, LIC 500, LIC 610), no additional deficiencies were observed or cited during this visit.
This was a Plan of Correction visit conducted on 11/21/2022 to address deficiencies cited during a previous annual visit. Four deficiencies were cited related to plumbing/hot water temperature, storage of hazardous materials, food supply minimums, and medication administration protocols. The report notes that no further deficiencies were observed during this follow-up visit.
This was a Plan of Correction visit conducted on 11/21/2022 to address deficiencies cited during a previous annual visit. Four deficiencies were cited related to plumbing/hot water temperature, storage of hazardous materials, food supply minimums, and medication administration protocols. The report notes that no further deficiencies were observed during this follow-up visit.
Gelzhen Guest Home LLC
LAJA, JOY
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