Gelzhen Guest Home LLC
Families consistently rate this highly — reviewers highlight responsive and communicative management. Schedule a visit to confirm the fit.
based on 7 Google reviews

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What this means for your family
This facility is highly regarded for its compassionate staff and its ability to provide a seamless transition for hospice and dementia care. However, because one reviewer reported severe understaffing, you should specifically ask during your tour about current staffing ratios and how they manage during peak care hours.
Google Reviews
Google Reviews
7 reviews on Google“Families can expect a compassionate, home-like environment where staff are praised for their responsiveness and ability to coordinate care with outside providers. While the facility excels in providing a warm atmosphere and specialized care for dementia patients, there is a single critical report of extreme understaffing that warrants investigation.”
Quality Themes
Tap a score for detailsStrengths
- Responsive and communicative management
- Compassionate and kind caregiving staff
- Home-like atmosphere with animals and gardens
- Effective coordination with hospice providers
- Clean and well-maintained environment
Concerns
- Extreme understaffing
Rating Trends
Tap a year to see what changed
Distribution · 7 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1It's wonderful to see such a lovely garden and home-like setting; how do the residents typically spend their time outdoors or interacting with the animals?
- 2I noticed how much management values communication with families; how do you typically keep us updated on any changes in our loved one's daily well-being?
- 3With such a small, intimate community of 15 residents, how do you ensure there is always enough staff available to provide attentive care during busy times of the day?
- 4Since you work so closely with hospice providers, how do you coordinate medical care and ensure a seamless transition if more intensive support is needed?
- 5Could you tell me more about how the staff manages medical emergencies or unexpected health changes during the overnight hours?
- 6The facility looks incredibly well-maintained; what is your routine for ensuring the environment stays clean and comfortable for everyone living here?
Personalized based on this facility's data
Key Review Excerpts
“Floyd and his staff made moving her in an easy transition from the hospital. All the staff I encountered were kind, responsive when I asked questions or needed something.”
“The facility is extremely clean due to the care & concern of the family caregiver unit. They are responsible, soft spoken & know how to work with & handle guests with Alzheimer's & Dementia.”
“Floyd and his staff are very helpful and quick to respond for any situation.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Oct 15, 2025OtherClean
This was a follow-up visit conducted to review the Plan of Correction for deficiencies cited during a prior annual visit on 10/03/2025. The report notes two deficiencies from the previous inspection regarding fire clearance for bedridden persons and required staff training hours. However, the narrative states that no further deficiencies were observed or cited during this follow-up visit.
Oct 3, 2025InspectionClean
The facility underwent an unannounced annual visit on 10/03/2025. Two critical deficiencies were cited: failure to secure proper fire clearance for a bedridden resident, and failure to maintain required staff training records. Both deficiencies are classified as Type A, indicating an immediate risk to resident health and safety.
Sep 9, 2024OtherClean
This was a follow-up visit to review the Plans of Correction from a prior annual visit conducted on 08/14/2024. While the facility reported completing the required plans and providing necessary documentation, three deficiencies were cited based on the previous inspection's findings. These deficiencies relate to required staff training hours, general facility cleanliness, and ongoing medical assessment protocols for residents with dementia.
Aug 14, 2024InspectionClean
The inspection identified multiple deficiencies, including three citations classified as Type A, indicating immediate health, safety, or personal rights risks. Key issues found were inadequate staff training records, missing annual medical assessments for dementia residents, and a physical hazard (hole in the restroom floor). Immediate corrective action is required for all cited deficiencies.
Aug 9, 2023InspectionClean
The facility was found to have multiple deficiencies across several areas, including personnel records, resident records, and sanitation/odor control. Three deficiencies were cited as Type A (immediate risk), and three were cited as Type B (potential risk). All deficiencies require corrective action with a due date of 08/16/2023.
Dec 8, 2022OtherClean
This was a Plan of Correction follow-up visit conducted on 12/08/2022. The purpose was to address deficiencies cited during a previous complaint visit on 11/21/2022. While the visit noted the need for the facility to update and submit several specific forms (LIC 308, LIC 400, LIC 500, LIC 610), no additional deficiencies were observed or cited during this visit.
Nov 21, 2022ComplaintClean
This was a Plan of Correction visit conducted on 11/21/2022 to address deficiencies cited during a previous annual visit. Four deficiencies were cited related to plumbing/hot water temperature, storage of hazardous materials, food supply minimums, and medication administration protocols. The report notes that no further deficiencies were observed during this follow-up visit.
Nov 21, 2022OtherClean
This was a Plan of Correction visit conducted on 11/21/2022 to address deficiencies cited during a previous annual visit. Four deficiencies were cited related to plumbing/hot water temperature, storage of hazardous materials, food supply minimums, and medication administration protocols. The report notes that no further deficiencies were observed during this follow-up visit.
Ownership & Operations
Who Operates This Facility
Gelzhen Guest Home LLC
LAJA, JOY
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
7 reviews from families & visitors
Official Website
Visit gelzhenguesthome.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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