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Assisted Living

Gaylord Comfort Care

Families consistently rate this highly — reviewers highlight compassionate and respectful nursing staff. Schedule a visit to confirm the fit.

1201 Village Parkway, Gaylord, MI 4973520 bedsLicensed & Active
Source: MI LARA — view official record
Google rating
4.8/5

based on 61 Google reviews

5
4
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1
Gaylord Comfort Care Assisted Living in Gaylord, MI — Street View
Street View

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What this means for your family

This facility is an excellent choice if you prioritize a warm, family-oriented culture and highly attentive nursing staff. While the care quality appears exceptional, you may want to verify the facility's protocol for addressing and responding to family concerns to ensure clear communication lines.

Google Reviews

Google Reviews

61 reviews on Google
Families considering this facility can expect a highly compassionate environment where staff members are frequently praised for treating residents like family. Reviewers consistently highlight the dedication of the nursing and management teams, though one instance of poor communication regarding a grievance was noted.

Quality Themes

Tap a score for details
FoodN/AStaff10.0CleanN/AActivities10.0MedsN/AMemoryN/AComms7.0ValueN/A

Strengths

  • Compassionate and respectful nursing staff
  • Welcoming and nurturing atmosphere
  • Attentive and professional management
  • Engaging resident activities

Concerns

  • Lack of responsiveness to family outreach regarding grievances

Rating Trends

Tap a year to see what changed

2345.02024(12)4.72025(14)5.02026(7)

Distribution · 33 analyzed

5
32
4
0
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1

How They Respond to Reviews

40%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1Since the nursing staff is so highly regarded here, how do they typically coordinate with families to provide updates on a resident's daily well-being?
  • 2With such a small, intimate community of 20 residents, what kind of engaging daily activities do you have planned to keep everyone connected?
  • 3We love the welcoming atmosphere you've built; how does the management team ensure that every family member feels heard and supported if they have a question or concern?
  • 4How does the nursing team handle medical emergencies or changes in health needs during the overnight hours?
  • 5What is the best way for us to stay in regular contact with the management team to ensure we are all on the same page regarding our loved one's care?
  • 6Could you tell us more about how the staff fosters that nurturing environment mentioned by so many of your current residents?

Personalized based on this facility's data


Key Review Excerpts

Every single employee treated my loved ones with the utmost respect, care and like family, Heather the nurse, Karen the hospice nurse gave us all the information we asked for, even supplying their own personal phone numbers

Family of a former resident · 2025★★★★★

The management and staff are professional, kind, caring, and always concerned about providing the best care possible for both the residents and families of the residents.

Long-term resident's family · 2025★★★★★

They took care of my grandpa everytime I asked him how he was treated he said better than grandma did since that's a plus! Highly recommended

Grandchild of a resident · 2024★★★★★
Source: 61 Google reviews

State Inspection History

State Inspections

Source: MI Dept. of Licensing & Regulatory Affairs

3total
2deficiencies

Key Findings

The facility has had recent investigations regarding documentation of required two-hour checks and a past incident involving a resident left in a soiled brief. However, the most recent renewal inspection in March 2025 found the facility to be in substantial compliance.

Mar 12, 2025Routine
CleanReport

No deficiencies found during this inspection.

Sep 6, 2024Complaint

Resident A's two-hour checks were not completed/documented properly.

Aug 25, 2023Complaint

Resident B had dried feces on his buttocks, legs and genitals from being left in a soiled brief.

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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