Gardens of Paulding the
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 36 Google reviews
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What this means for your family
While the facility is physically beautiful and has a dedicated therapy team, recent reports of poor hygiene and lack of staff compassion in the nursing wing are concerning. We strongly recommend visiting during off-hours to assess the environment yourself and speaking directly with current residents' families to verify if the care quality meets your standards.
Google Reviews
Google Reviews
36 reviews on Google“The Gardens of Paulding receives a high volume of positive feedback praising its clean, modern facility and friendly staff who are often described as family-oriented. However, recent reviews from 2023 and 2024 highlight serious concerns regarding staff compassion, hygiene, and the quality of care in the nursing home wing. Families considering this facility should weigh the positive aesthetic and staff friendliness against these specific reports of neglect and poor environmental conditions.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Friendly and welcoming staff
- Strong sense of teamwork
- Effective therapy and nursing departments
Concerns
- Lack of staff compassion and poor quality of care (mentioned by 2 reviewers)
- Unpleasant odors and poor facility hygiene (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 36 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1With the facility having 50 residents, how do you ensure that each individual receives personalized, compassionate attention throughout the day?
- 2I noticed some feedback regarding facility hygiene; what is your current protocol for maintaining cleanliness and managing odors in common areas and resident rooms?
- 3Given the recent health inspection results, what specific steps is the leadership team taking to improve quality of care and address the identified deficiencies?
- 4I see that you actively engage with families through your review responses; how do you incorporate that feedback into your daily operations and staff training?
- 5What does a typical social calendar look like for residents here, and how do you encourage participation for those who might be more reserved?
- 6In the event of a sudden medical change or emergency, what is your process for notifying family members and coordinating with local hospitals?
Personalized based on this facility's data
Key Review Excerpts
“The staff doesn’t have the compassion for the residents. It’s too much personal time and not enough caring for the residents. The place stink so bad when I come for visits that it’s unbearable.”
“My mother is at the Gardens of Paulding and enjoys it. She has made friends. Nursing, STNAs, Dietary and Housekeeping are all great!”
“Please if you have family here check on them. Plesse don't put your family here. In the Nursing home part of this place.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
5
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Gardens of Paulding has ongoing concerns with repeated deficiencies across multiple surveys, including several triggered by family complaints. The most recurring issues involve infection control, daily care assistance, and medication management, with infection control problems appearing in four separate surveys from 2023-2025. While the facility has corrected individual violations when cited, the pattern of recurring problems in core care areas suggests persistent operational challenges that families should carefully consider.
Dec 15, 2025Complaint1
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Sep 11, 2025Routine7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 5, 2024Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 7, 2024Complaint1
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Oct 12, 2023Complaint1
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Aug 7, 2023Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Gardens of Paulding the
for profit
Chain Affiliation
Lionstone Care
22 facilities nationwide
Chain avg rating: 2.6/5 · Rank 9 of 22
Ownership & Management
Owners
Lionstone Hz Opco Holdings LLC
Owner · Organization
Kazarnovsky, Solomon
Owner (parent company)
Stein, Abba
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
36 reviews from families & visitors
Official Website
Visit gardensatpaulding.com
Medicare data downloads
Original nursing home datasets
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