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Nursing HomeMedicaid Investigative

Gardens Health and Rehab, the

Below-average Medicare ratings โ€” review the inspection history and ask the administrator about recent corrections before visiting.

1 Georgian Gardens Drive, Potosi, MO 63664120 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.6/5

based on 12 Google reviews

5
4
3
2
1
Gardens Health and Rehab, the Nursing Home in Potosi, MO โ€” Street View
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6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (19 vs median 10)
  • High staff turnover (67%)
  • High RN turnover (70%)

Bottom 25% in MO ยท Below recommended RN staffing ยท Worst in PRIME HEALTHCARE MANAGEMENT chain ยท $8,021 in fines

Source: Medicare data

What this means for your family

While short-term rehab patients have reported positive experiences with friendly staff, the facility has faced serious allegations regarding neglect and failure to perform medical procedures. If you are considering this facility, we strongly recommend conducting unannounced visits and closely monitoring the medical care provided to your loved one.

Google Reviews

Google Reviews

12 reviews on Google
โ€œGardens Health and Rehab receives polarized feedback, with some families praising the friendly staff and quality of care for rehab patients, while others report serious concerns regarding neglect and wound care management. While short-term rehab patients report positive interactions, family members of long-term residents have raised significant alarms about the consistency of medical attention and communication.โ€

Quality Themes

Tap a score for details
Food8.0Staff5.0CleanN/AActivitiesN/AMeds2.0MemoryN/AComms2.0ValueN/A

Strengths

  • Friendly and compassionate staff
  • Positive experience for short-term rehab
  • Satisfactory food quality

Concerns

  • Neglect and failure to provide necessary medical care (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.02021(4)3.02022(1)3.22023(5)5.02024(1)3.52026(2)

Distribution ยท 13 analyzed

5
5
4
3
3
1
2
3
1
1

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I've heard wonderful things about the compassion of your staff; how do you ensure that this level of friendly care is consistent across all shifts?
  • 2Could you walk me through your specific protocols for medication management and how you ensure accuracy for every resident?
  • 3What is your process for communicating important medical updates or changes in condition to family members to ensure we are always in the loop?
  • 4In the event of a medical emergency during the night or over the weekend, what is the immediate procedure for getting a physician or specialist involved?
  • 5What kind of daily activities or social outings do you have planned to help residents stay engaged and connected with one another?
  • 6Since some families have had great success with your short-term rehab programs, what specific steps do you take to help a resident transition from rehab back to long-term care?

Personalized based on this facility's data


Key Review Excerpts

โ€œMy mother's wounds do not get changed when they are supposed to be. They tried to say she refused her care. ๐Ÿคฃ I've been doing her wounds since 14 years old.โ€

Long-term resident's family ยท 2023โ˜…โ˜…โ˜†โ˜†โ˜†

โ€œMy mother is in hospital due to the staff of this facility's neglect and abuse, she will definitely be relocating upon her release from hospitalโ€

Long-term resident's family ยท 2023โ˜…โ˜†โ˜†โ˜†โ˜†

โ€œMy mom is staying there while her hip replacement heals. She says everyone is very friendly.โ€

Rehab patient's family ยท 2023โ˜…โ˜…โ˜…โ˜…โ˜†
Source: 12 Google reviews

Staffing

Staffing Hours

per resident/day ยท Medicare 2026
RN Hours
0.34hrs
45%
Registered nurses for medical care
Total Nursing
3.36hrs
82%
All nurses + aides combined
Staff Turnover
63%
Lower is better (< 30% = good)
RN Turnover
69%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages ยท 17 measures

Medicare Rating
1/ 5
Better Than Avg

3

measures

Worse Than Avg

12

measures

Mixed Results

2

measures

Long-Stay Residents
๐Ÿ’‰

Residents vaccinated for the flu

โ†‘ Higher is better
This Facility65.4%
Worse than Avg
Here
65.4%
US
95.5%
MO
90.9%
Washington
96.6%
๐Ÿ’Š

Residents on antipsychotic medication

โ†“ Lower is better
This Facility39.4%
Worse than Avg
Here
39.4%
US
15.5%
MO
23.6%
Washington
16.2%
๐Ÿ’Š

Residents on anti-anxiety or sleep medication

โ†“ Lower is better
This Facility38.6%
Worse than Avg
Here
38.6%
US
19.5%
MO
25.4%
Washington
19.0%
๐Ÿ’‰

Residents vaccinated for pneumonia

โ†‘ Higher is better
This Facility75.7%
Worse than Avg
Here
75.7%
US
93.4%
MO
84.4%
Washington
94.9%
๐Ÿšถ

Residents whose walking got worse

โ†“ Lower is better
This Facility29.4%
Worse than Avg
Here
29.4%
US
15.3%
MO
18.9%
Washington
15.4%
๐Ÿ›๏ธ

Residents needing more daily help over time

โ†“ Lower is better
This Facility28.0%
Worse than Avg
Here
28.0%
US
14.4%
MO
19.1%
Washington
14.2%
Short-Stay Residents (Rehab / Post-Acute)
๐Ÿ’‰

Short-stay residents vaccinated for pneumonia

โ†‘ Higher is better
This Facility58.5%
Worse than Avg
Here
58.5%
US
81.8%
MO
65.9%
Washington
83.5%
๐Ÿ’‰

Short-stay residents vaccinated for the flu

โ†‘ Higher is better
This Facility60.9%
Worse than Avg
Here
60.9%
US
79.8%
MO
63.5%
Washington
80.1%
๐Ÿ’Š

Short-stay residents newly given antipsychotics

โ†“ Lower is better
This Facility2.9%
Worse than Avg
Here
2.9%
US
1.6%
MO
2.2%
Washington
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback ยท Medicare 2026

19deficiencies
2penalties
Well above state avg (12.0)
4 complaint-triggered
$8,021 in fines

This facility has faced four family complaints, resulting in deficiencies including resident abuse/neglect, misuse of belongings, inadequate treatment care, and unsafe living conditions. The most recurring problems involve care planning and assessment issues, fire safety violations (particularly exit doors), and infection control failures. While most deficiencies show correction dates, the pattern of repeated issues across multiple areas and the serious nature of complaint-driven violations regarding resident protection suggest ongoing care quality concerns that families should carefully investigate.

Mar 12, 2025Routine
23
0868Potential for harm ยท WidespreadCorrected

Administration Deficiencies

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

0222Potential for harm ยท WidespreadCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0223Potential for harm ยท WidespreadCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0353Potential for harm ยท WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0355Potential for harm ยท WidespreadCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0623Potential for harm ยท IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm ยท IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the residentโ€™s representative in writing how long the nursing home will hold the residentโ€™s bed in cases of transfer to a hospital or therapeutic leave.

0636Potential for harm ยท IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0637Potential for harm ยท IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident when there is a significant change in condition

0641Potential for harm ยท IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0655Potential for harm ยท IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0656Potential for harm ยท IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0697Potential for harm ยท IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0700Potential for harm ยท IsolatedCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0728Potential for harm ยท IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.

0755Potential for harm ยท IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0812Potential for harm ยท IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm ยท IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0883Potential for harm ยท IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0887Potential for harm ยท IsolatedCorrected

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

0909Potential for harm ยท IsolatedCorrected

Environmental Deficiencies

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

0947Potential for harm ยท IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

0920Potential for harm ยท IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Mar 12, 2025Complaint
1
0584Potential for harm ยท IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Dec 18, 2024Complaint
1
0684Immediate jeopardy ยท IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, residentโ€™s preferences and goals.

Aug 23, 2024Complaint
1
0602Potential for harm ยท IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

Oct 27, 2023Routine
7
0222Potential for harm ยท WidespreadCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0321Potential for harm ยท WidespreadCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0584Potential for harm ยท PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0658Potential for harm ยท IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0880Potential for harm ยท IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0641Potential for harm ยท IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm ยท IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Sep 12, 2023Complaint
1
0600Potential for harm ยท IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Federal Penalties

Fine

Dec 18, 2024

$8,021

Payment Denial

Dec 18, 2024

8-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Gardens Health and Rehab, the

Organization Type

for profit

Chain Affiliation

Chain Name

Prime Healthcare Management

Chain Size

10 facilities nationwide

Chain avg rating: 1.3/5 ยท Rank 8 of 11 (Worst)

Ownership & Management

Owners

Undisclosed

Ownership Data Not Available ยท Organization

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources โ€” Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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