Gardens Court
Strong Medicare quality ratings; families often praise beautiful, well-maintained grounds and facilities. Still worth an in-person visit.
based on 99 Google reviews

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What this means for your family
La Posada is highly regarded for its independent living lifestyle and physical therapy department. However, families of patients requiring skilled nursing or memory care should be vigilant; multiple reviewers have raised concerns about understaffing and slow response times. We strongly recommend asking for specific nurse-to-patient ratios and observing the nursing wing during off-hours before committing.
Google Reviews
Google Reviews
99 reviews on Google“La Posada is a large senior living community that receives high praise for its independent living environment, beautiful grounds, and professional sales and administrative staff. However, the skilled nursing and rehabilitation units have faced serious criticism regarding understaffing, slow response times to call buttons, and inconsistent medical oversight for complex patient needs.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, well-maintained grounds and facilities
- Professional and responsive sales and administrative team
- High-quality physical and occupational therapy
- Vibrant independent living lifestyle and amenities
Concerns
- Slow response times to call buttons and emergency chimes (mentioned by 3 reviewers)
- Understaffing in nursing and rehab units (mentioned by 3 reviewers)
- Inconsistent medical oversight and communication regarding patient care plans (mentioned by 3 reviewers)
- Rude or unprofessional behavior by some nursing staff (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 101 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given the beautiful grounds and vibrant independent living lifestyle here, what specific social activities or engagement programs are available for residents who need a higher level of nursing care?
- 2I noticed that your team is very active in responding to feedback online; how do you typically communicate updates regarding a resident's care plan to family members to ensure everyone is on the same page?
- 3With the current staffing levels, what is the standard protocol for responding to call buttons, and how do you ensure residents receive timely assistance during peak hours?
- 4Since medication management is a critical part of daily life, could you walk me through your process for administering medications and how you monitor for any changes in a resident's health?
- 5How do you foster a supportive and professional environment among your nursing staff to ensure that every resident feels treated with kindness and respect?
- 6Given the focus on high-quality physical and occupational therapy, how do you integrate these services into a resident's daily routine to help them maintain their independence as much as possible?
Personalized based on this facility's data
Key Review Excerpts
“My 88 year old father spent 6 weeks at La Posada's Nursing Center, recovering from a broken femur. He had wonderful medical and nursing care for his varied medical issues and outstanding physical therapy and occupational therapy.”
“Nursing staff is unprofessional. The time it takes for a nurse to respond after pressing the call button is unethical. My dad could be having a medical emergency and it takes 15-20 minutes for someone to respond.”
“Within 18 hours of being there, she was given all the food she was told not to eat. She was given way over the liquid amount she was supposed to have in a day. Her bladder hadn't been emptied since being in the hospital.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
2
measures
3
measures
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Gardens Court has ongoing concerns with fire safety systems, building maintenance, and resident assessment practices appearing repeatedly across multiple surveys from 2022-2024, suggesting persistent operational challenges. One family filed a complaint regarding wound care that triggered an inspection. While all deficiencies show correction dates, the recurring nature of fire safety and maintenance issues indicates systemic problems that families should discuss during visits.
Jan 8, 2026Routine6
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Jul 11, 2024Routine4
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jun 15, 2023Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Apr 20, 2023Routine2
Smoke Deficiencies
Install an approved automatic sprinkler system.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Ownership & Operations
Who Operates This Facility
Gardens Court
for profit
Chain Affiliation
Life Care Centers of America
194 facilities nationwide
Chain avg rating: 3.5/5 · Rank 10 of 194 (Best)
Ownership & Management
Owners
Developers Investment Company II, INC
Owner · Organization
Preston, Forrest
Owner
Ziegler, James
Owner
Preston, Forrest
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
99 reviews from families & visitors
Official Website
Visit kiscoseniorliving.com
Medicare data downloads
Original nursing home datasets
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