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Nursing HomeMedicaid

Garden View Care Center at Dougherty Ferry

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

13612 Big Bend Road, Valley Park, MO 6308866 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 48 Google reviews

5
4
3
2
1
Garden View Care Center at Dougherty Ferry Nursing Home in Valley Park, MO — Street View
Street View

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What this means for your family

While many families report a loving and supportive environment, the recent increase in reports regarding staff behavior and neglect is concerning. We strongly recommend that you visit frequently at unannounced times and speak directly with current residents and their families to gauge the current quality of care under the new management.

Google Reviews

Google Reviews

48 reviews on Google
Garden View Care Center at Dougherty Ferry receives highly polarized feedback, with many families praising the compassionate, family-like atmosphere and responsive nursing staff. However, there are serious, recurring allegations of verbal abuse by staff, poor communication regarding medical changes, and neglect, particularly concerning residents' hygiene and hydration. Families considering this facility should be aware that while many report excellent experiences, there are significant concerns regarding the consistency of care and staff professionalism.

Quality Themes

Tap a score for details
Food8.0Staff5.0Clean8.0Activities9.0Meds3.0Memory7.0Comms5.0Value6.0

Strengths

  • Compassionate and warm nursing staff
  • Strong communication with families
  • Clean and well-maintained facility
  • Active and engaging resident activities

Concerns

  • Allegations of verbal or emotional abuse by staff (mentioned by 3 reviewers)
  • Poor communication regarding medical or medication changes (mentioned by 2 reviewers)
  • Neglect of basic hygiene and resident appearance (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'13(1)'15(3)'18(3)'21(5)'23(3)'25(11)'26(7)

Distribution · 51 analyzed

5
39
4
3
3
2
2
1
1
6

How They Respond to Reviews

13%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We've heard wonderful things about how warm and compassionate the nursing staff is here; how do you ensure that level of care stays consistent across all shifts?
  • 2How does the care team communicate important updates to families, especially regarding changes in medication or medical treatments?
  • 3What specific protocols are in place to ensure that medication management is handled with 100% accuracy and that all changes are documented?
  • 4How do you ensure that every resident's personal hygiene and daily grooming needs are met and prioritized by the care staff?
  • 5Can you tell us more about the types of engaging activities available to help residents stay social and active throughout the week?
  • 6What is the process for notifying family members immediately in the event of a medical emergency or a change in a resident's condition?

Personalized based on this facility's data


Key Review Excerpts

The nursing staff is in constant contact with me regarding my mom’s health, and the doctor is extremely responsive.

Long-term resident's family · 2026★★★★

The staff was verbally and emotionally abusing her. Making her feel bullied and intimidated to ask for help.

Rehab patient's family · 2025☆☆☆☆

I am so thankful to God for Gardenview. If you are looking for a safe, loving, caring place for your parent or spouse look no further.

Memory care family member · 2022★★★★★
Source: 48 Google reviews

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
1/ 5
Better Than Avg

11

measures

Worse Than Avg

5

measures

Mixed Results

1

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility6.6%
Better than Avg
Here
6.6%
US
19.5%
MO
25.4%
St. louis
16.7%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
MO
84.4%
St. louis
83.2%
😔

Residents with depression symptoms

↓ Lower is better
This Facility3.4%
Better than Avg
Here
3.4%
US
12.1%
MO
16.7%
St. louis
18.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
MO
90.9%
St. louis
91.9%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility27.0%
Worse than Avg
Here
27.0%
US
19.4%
MO
17.9%
St. louis
18.2%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility22.6%
Worse than Avg
Here
22.6%
US
15.3%
MO
18.9%
St. louis
16.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.2%
Better than Avg
Here
99.2%
US
81.8%
MO
65.9%
St. louis
63.3%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility88.9%
Better than Avg
Here
88.9%
US
79.8%
MO
63.5%
St. louis
65.7%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.2%
Better than Avg
Here
1.2%
US
1.6%
MO
2.2%
St. louis
1.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

2deficiencies
Well below state avg (12.0)

This facility has had persistent challenges across multiple areas, with deficiencies found in all three recent surveys spanning 2019-2024. The most recurring issues involve fire safety and building maintenance, food safety and dietary services, and resident care planning and assessments. While all deficiencies show correction dates from the provider, the pattern of repeated violations in similar areas—particularly fire safety systems and food handling—suggests ongoing operational challenges that families should discuss during visits.

Jun 12, 2024Routine
5
0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Nov 16, 2022Routine
10
0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0640Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0355Potential for harm · PatternCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0638Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assure that each resident’s assessment is updated at least once every 3 months.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Jul 11, 2019Routine
11
0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0658Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0804Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Garden View Care Center at Dougherty Ferry

Organization Type

for profit

Ownership & Management

Owners

Larus Corporation

Owner · Organization

100%

G. William Weier and Patricia R. Weier Trust

Owner (parent company) · Organization

Richard Lawrence Winter Trust

Owner (parent company) · Organization

Weier, Patricia R.

Owner (parent company)

Winter, Richard

Owner (parent company)

Weier, George

Owner (parent company)

Key personnel

Weier, GeorgeOfficer / DirectorWinter, RichardOfficer / DirectorLitle, CharlotteOfficer / DirectorLuaders, JodiOfficer / DirectorNieves, CourtneyOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

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