See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid Top Rated

Garden Grove Post Acute

Strong Medicare quality ratings; families often praise friendly and enthusiastic nursing staff. Still worth an in-person visit.

12882 Shackelford Lane, Garden Grove, CA 9284199 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.5/5

based on 25 Google reviews

5
4
3
2
1
Garden Grove Post Acute Nursing Home in Garden Grove, CA — Street View
Street View

Watch Garden Grove Post Acute

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

This facility is a strong candidate if you are looking for a clean environment with a compassionate, hardworking staff that treats residents like family. Because many reviews are brief, you should specifically ask for details regarding their medication management protocols and the specific staffing ratios during night shifts.

Google Reviews

Google Reviews

25 reviews on Google
Families can expect a warm, home-like environment characterized by friendly and enthusiastic staff members who are highly praised for their care. While the facility is noted for being clean and providing good meals, there is very little specific information regarding medical or memory care specialized services.

Quality Themes

Tap a score for details
Food5.0Staff5.0Clean5.0Activities5.0MedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Friendly and enthusiastic nursing staff
  • Clean and spacious facility
  • Engaging daily activities and volunteer programs
  • Fresh and pleasant meal service

Rating Trends

Tap a year to see what changed

2342.52016(2)4.02017(2)4.92023(15)4.82024(6)3.02025(2)5.02026(1)

Distribution · 28 analyzed

5
20
4
4
3
3
2
0
1
1

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about how friendly and enthusiastic the nursing staff is; how do you foster that positive culture among your team?
  • 2With the great feedback regarding your meal service, could you tell us more about how much input residents have in their daily menus?
  • 3The facility looks very clean and spacious; how do you manage the upkeep of the common areas to ensure they stay comfortable for everyone?
  • 4We'd love to hear more about the volunteer programs and what kind of engaging daily activities are available for residents to participate in?
  • 5Could you walk us through your protocol for handling medical emergencies or sudden changes in a resident's health during the night?
  • 6Since we noticed some recent state inspections, what specific steps is the facility taking to address those findings and improve care quality?

Personalized based on this facility's data


Key Review Excerpts

The type of care these people give to the residents are extremely generous. Iam extremely happy and a big thank you for the help Thank you to Mr.Andy Ruiz for helping my family with showering and getting them ready ,Very nice and hard worker I know him very little but the care he has for the residents there should be more people like him.

Family member of a resident · 2024★★★★★

My mother is very happy and well cared by the staff at Garden Grove Post Acute. There are daily organized activities, on weekend many groups of volunteers provided entertainment for the residents. The staff is friendly and very helpful and the facility is spacious and clean.

Long-term resident's family · 2024★★★★★

Clean facility. Meals are nice and fresh. Staffs are friendly and helpful. We are very happy to know that our mother is in your good care. Much appreciated!!!

Long-term resident's family · 2023★★★★★
Source: 25 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.47hrs
63%
Registered nurses for medical care
Total Nursing
4.53hrs
OK
All nurses + aides combined
Staff Turnover
30%
Lower is better (< 30% = good)
RN Turnover
36%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

11

measures

Worse Than Avg

2

measures

Mixed Results

4

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility3.0%
Better than Avg
Here
3.0%
US
19.5%
CA
13.7%
Orange
13.0%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
CA
7.0%
Orange
6.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility3.8%
Better than Avg
Here
3.8%
US
15.5%
CA
11.7%
Orange
9.2%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility11.2%
Mixed vs Avgs
Here
11.2%
US
19.4%
CA
10.7%
Orange
9.7%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
CA
98.6%
Orange
98.6%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility9.4%
Better than Avg
Here
9.4%
US
15.3%
CA
10.5%
Orange
9.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility98.9%
Better than Avg
Here
98.9%
US
79.8%
CA
93.2%
Orange
94.7%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility98.8%
Better than Avg
Here
98.8%
US
81.8%
CA
94.2%
Orange
95.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.8%
Mixed vs Avgs
Here
1.8%
US
1.6%
CA
1.5%
Orange
1.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

21deficiencies
Above state avg (15.4)
10 complaint-triggered

Garden Grove Post Acute shows a concerning pattern with families repeatedly filing complaints about care quality and medication management, resulting in 11 complaint-triggered deficiencies across multiple surveys. The facility has persistent issues with medication management, care quality, and dietary services that recur across different time periods. While all deficiencies show correction dates, the repeated nature of problems in core care areas and ongoing family complaints suggest potential challenges in maintaining consistent quality standards.

Aug 28, 2025Complaint
4
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0558Minimal · PatternCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

May 8, 2025Complaint
2
0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0761Minimal · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Apr 16, 2025Complaint
1
0760Minimal · PatternCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Mar 10, 2025Routine
20
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0694Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0813Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0741Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0554Minimal · PatternCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0641Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0657Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0761Minimal · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0842Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0883Minimal · PatternCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Oct 3, 2024Complaint
1
0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Apr 15, 2024Complaint
1
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Garden Grove Post Acute

Organization Type

for profit

Chain Affiliation

Chain Name

The Mandelbaum Family

Chain Size

18 facilities nationwide

Chain avg rating: 3.5/5 · Rank 6 of 15

Ownership & Management

Key personnel

Mandelbaum, JanetOfficer / DirectorCastro-Garcia, MariaOfficer / DirectorMandelbaum, JanetOfficer / DirectorCastro-Garcia, MariaManagerChristensen, LilyManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call