Rowntree Gardens
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 74 Google reviews

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What this means for your family
This facility is an excellent choice for families prioritizing rehabilitation and a peaceful, garden-oriented environment. While the nursing care is highly rated, you should verify the specific level of care provided under your insurance plan to avoid any discrepancies in room quality.
Google Reviews
Google Reviews
74 reviews on Google“Rowntree Gardens is highly regarded for its beautiful garden setting and its exceptional rehabilitation and nursing teams, particularly for skilled nursing and memory care. While many families praise the compassionate staff and the peaceful environment, some past reviewers have raised serious concerns regarding theft by staff and inconsistent communication during phone inquiries.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Beautiful garden and outdoor access
- Effective physical and occupational therapy
- Clean and well-maintained facilities
Concerns
- Staff communication regarding phone calls (mentioned by 2 reviewers)
- Discrepancy between premium and insurance-covered areas
Rating Trends
Tap a year to see what changed
Distribution · 104 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about the gardens here; how often are the outdoor spaces used for organized group activities?
- 2With the different levels of care available, how do you ensure a smooth transition and consistent communication between the nursing staff and family members?
- 3Since the facility is so well-maintained, how do you manage the upkeep of the private living areas to ensure they stay clean and comfortable?
- 4Can you explain the differences in amenities and services between the premium suites and the areas covered by standard insurance?
- 5How does the physical and occupational therapy team integrate with the daily routine to help residents maintain their mobility?
- 6In the event of a medical emergency during the night, what is the specific protocol for notifying the family and providing immediate care?
Personalized based on this facility's data
Key Review Excerpts
“The food is wonderful and they have organized all outside appointments including transportation. The nurses are so kind and are always available to give updates.”
“I loved how The Memory care had lots of access to green space! This is the first place memory care place I’ve seen with trees, grass and room access to outside patios.”
“The rehab staff - OT and PT - were top-notch. They had him walking along with a walker and regaining a lot of his mobility.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Nov 18, 2025RoutineCleanReport
The facility underwent a required annual inspection conducted by LPA Jerome Haley. The inspection found the facility to be clean, well-organized, and compliant across multiple areas, including resident rooms, kitchen, and exterior grounds. No deficiencies were cited during this visit.
Sep 24, 2024RoutineCleanReport
The facility underwent a required annual, unannounced visit. The inspection covered random rooms in Memory Care, Independent Living, and Assisted Living, as well as kitchen and exterior areas. No deficiencies were cited during this visit, indicating compliance with observed standards.
Aug 28, 2024ComplaintCleanReport
This report details the findings of a complaint investigation regarding a resident sustaining multiple falls while in care. The allegation was reviewed based on records and interviews, and the findings concluded that the allegation is Unsubstantiated. No specific deficiencies were cited in this report.
Aug 20, 2024ComplaintCleanReport
This report details the findings of a complaint investigation regarding an allegation of excessive force used by facility staff. The investigation concluded that there was not a preponderance of evidence to prove or refute the alleged violation, resulting in the allegation being deemed Unsubstantiated.
Nov 6, 2023OtherCleanReport
This unannounced Case Management – Incident inspection was conducted to follow up on a self-reported incident. The evaluator observed the facility to be clean and organized, and found no health and safety issues during the inspection. No deficiencies were cited per Title 22 Division 6 of the California Code of Regulations.
Oct 9, 2023OtherCleanReport
The report details an office visit to discuss stipulations and compliance requirements with facility representatives. Several items were reviewed, including disclosure language, escrow reports, and financial plans. No specific deficiencies were cited in the provided text.
Oct 3, 2023ComplaintCleanReport
This report details an investigation into a complaint alleging the facility failed to properly assess a resident. The investigation found that the allegation was unfounded based on interviews and document review. No deficiencies were cited in this report.
Aug 28, 2023ComplaintCleanReport
This report details a complaint investigation regarding alleged theft of jewelry from a resident. The investigation found insufficient evidence to prove or disprove the allegation, resulting in the finding that the complaint is Unsubstantiated. No specific deficiencies were cited in the report.
Ownership & Operations
Who Operates This Facility
California Friends Homes, INC.
CLAUDIA LUSCA-BORCSA
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
74 reviews from families & visitors
Official Website
Visit rowntreegardens.org
Medicare data downloads
Original nursing home datasets
CA CCLD — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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