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Nursing HomeMedicaid

Gables Care Center INC

Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.

351 Lahm Drive, Hopedale, OH 4397686 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.5/5

based on 32 Google reviews

5
4
3
2
1

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What this means for your family

Gables Care Center is highly regarded for its rehabilitation team and engaging activity programs, making it a strong choice for recovery. However, given reports of inconsistent staffing and food quality, we recommend visiting during off-hours and asking specifically about how the facility ensures patient attention during weekends and shift changes.

Google Reviews

Google Reviews

32 reviews on Google
Gables Care Center Inc is frequently praised for its compassionate nursing staff and effective rehabilitation services, with many families highlighting the facility's clean environment and engaging activities. However, some reviewers have raised concerns regarding inconsistent staffing levels, occasional lapses in patient attention, and poor food quality. Overall, the facility is highly regarded for long-term care and recovery, though experiences can vary depending on the specific unit or shift.

Quality Themes

Tap a score for details
Food3.0Staff8.0Clean9.0Activities9.0MedsN/AMemoryN/AComms8.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Effective physical therapy and rehab programs
  • Clean and well-maintained facility
  • Engaging activities for residents

Concerns

  • Inconsistent staffing levels leading to potential neglect (mentioned by 2 reviewers)
  • Poor food quality and temperature (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02017(5)1.02019(1)5.02022(1)5.02023(1)4.92024(17)4.22025(13)5.02026(1)

Distribution · 39 analyzed

5
33
4
2
3
1
2
1
1
2

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1It's great to see how much the management engages with feedback from the community; how do you use resident and family suggestions to improve daily operations?
  • 2We've heard wonderful things about your physical therapy and rehab programs; could you tell us more about how a resident's personalized therapy plan is developed?
  • 3What kind of daily activities or social events do you have planned to keep residents engaged and connected with one another?
  • 4Could you describe the meal service process, specifically how you ensure food is served at the right temperature and meets different dietary needs?
  • 5How do you manage staffing levels during shift changes or overnight hours to ensure consistent care for every resident?
  • 6In the event of a medical emergency after hours, what is the specific protocol for contacting the family and coordinating with physicians?

Personalized based on this facility's data


Key Review Excerpts

Over the course of two months, our family noticed continued improvements in strength and mobility due to his physical therapy sessions.

Rehab patient's family · 2025★★★★★

The activity director is excellent and does a great job of keeping the residents engaged.

Long-term resident's family · 2025★★★★★

The staff not only provided him but also our family and his visitors with great bedside manner and respect. The facility was very clean, has a beautiful layout, has a friendly atmosphere and was very accommodating through his stay.

Long-term resident's family · 2024★★★★★
Source: 32 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.68hrs
91%
Registered nurses for medical care
Total Nursing
3.78hrs
92%
All nurses + aides combined
Staff Turnover
27%
Lower is better (< 30% = good)
RN Turnover
17%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

9

measures

Worse Than Avg

3

measures

Mixed Results

5

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility36.9%
Worse than Avg
Here
36.9%
US
19.5%
OH
25.4%
Harrison
24.7%
😔

Residents with depression symptoms

↓ Lower is better
This Facility17.9%
Mixed vs Avgs
Here
17.9%
US
12.1%
OH
28.2%
Harrison
7.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility10.4%
Mixed vs Avgs
Here
10.4%
US
14.4%
OH
5.8%
Harrison
18.5%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
OH
92.6%
Harrison
96.0%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility11.9%
Mixed vs Avgs
Here
11.9%
US
15.3%
OH
6.9%
Harrison
19.0%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility12.0%
Mixed vs Avgs
Here
12.0%
US
15.5%
OH
9.4%
Harrison
17.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility93.6%
Better than Avg
Here
93.6%
US
81.8%
OH
78.4%
Harrison
82.2%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility83.6%
Better than Avg
Here
83.6%
US
79.8%
OH
75.6%
Harrison
78.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.6%
Better than Avg
Here
0.6%
US
1.6%
OH
1.2%
Harrison
2.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
Well below state avg (10.1)
2 complaint-triggered

This facility shows concerning patterns with 59 deficiencies across three surveys, primarily in fire safety, resident care quality, and infection control. Fire safety violations persist across multiple surveys, including sprinkler systems and smoke barriers. Care issues include problems with resident assessments, medication management, and maintaining residents' daily living abilities. While all deficiencies were reportedly corrected, the recurring fire safety problems suggest ongoing facility management challenges.

Feb 11, 2026Complaint
2
0835Potential for harm · WidespreadCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

0679Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

Apr 12, 2024Routine
10
0161Potential for harm · WidespreadCorrected

Construction Deficiencies

Use approved construction type or materials.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0881Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

May 5, 2022Routine
15
0351Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0922Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the use and maintenance of medical gas equipment.

0293Potential for harm · PatternCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0741Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jul 23, 2019Routine
34
0676Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0725Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0881Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0291Potential for harm · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0912Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have power receptacles that are properly grounded.

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0690Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0374Potential for harm · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0781Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have restrictions on the use of portable space heaters.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0926Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0740Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

0744Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

0553Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

0571Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Gables Care Center INC

Organization Type

for profit

Ownership & Management

Owners

Capital Health Services INC

Owner · Organization

Bernsen, Kara

Owner

Bernsen, Kenneth

Owner

Huff, Joshua

Owner

Manning, Sarah

Owner

Key personnel

Bernsen, KennethW-2 Managing EmployeeBernsen, KaraOfficer / DirectorBernsen, KennethOfficer / DirectorHuff, JoshuaOfficer / DirectorManning, SarahOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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