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Nursing HomeMedicaid

Future Care Homewood

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

2700 North Charles Street, Charles Village · Baltimore, MD 21218141 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.8/5

based on 181 Google reviews

5
4
3
2
1
Future Care Homewood Nursing Home in Baltimore, MD — Street View
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What this means for your family

While the facility features a strong rehabilitation and respiratory therapy team, the recurring reports of neglect and slow response times are significant red flags. If you choose this facility, ensure you have a plan for frequent, unannounced visits to monitor your loved one's hygiene and care, and be prepared to be highly proactive in communicating with nursing leadership.

Google Reviews

Google Reviews

181 reviews on Google
FutureCare Homewood receives highly polarized feedback, with many families praising the rehabilitation department and housekeeping staff while others report severe neglect. Critical concerns frequently involve slow response times to call bells, poor hygiene, and inadequate communication regarding medical conditions. While some visitors find the facility clean and professional, others describe a lack of basic care and staff responsiveness that has led to serious health complications for residents.

Quality Themes

Tap a score for details
Food5.0Staff4.0Clean4.0ActivitiesN/AMeds2.0MemoryN/AComms3.0ValueN/A

Strengths

  • State-of-the-art rehabilitation gym
  • Efficient and professional housekeeping team
  • Welcoming front desk staff
  • Strong respiratory therapy department

Concerns

  • Slow or non-existent response to call bells (mentioned by 9 reviewers)
  • Poor hygiene and failure to assist with basic grooming/toileting (mentioned by 12 reviewers)
  • Understaffing, particularly on weekends (mentioned by 5 reviewers)
  • Lack of communication regarding medical status and appointments (mentioned by 4 reviewers)
  • Facility cleanliness and persistent odors (mentioned by 6 reviewers)

Rating Trends

Tap a year to see what changed

2345.0'16(1)5.05.0'21(1)4.13.2'23(34)3.84.2'25(51)3.1'26(7)

Distribution · 184 analyzed

5
105
4
22
3
10
2
10
1
37

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed the front desk team is very welcoming; how do you ensure that same level of communication and updates is maintained between the nursing staff and our family regarding medical changes?
  • 2With your impressive state-of-the-art rehab gym, how do you coordinate physical therapy sessions to ensure they don't conflict with a resident's regular meal or rest times?
  • 3What specific protocols are in place to ensure call bells are answered promptly, especially during the weekend shifts?
  • 4How does the housekeeping team manage the cleaning schedule to ensure all resident rooms and common areas remain fresh and odor-free?
  • 5Can you tell me more about how the medication management process works to ensure everything is administered accurately and on schedule?
  • 6What kind of daily activities or social outings are available to help residents stay engaged with the community?

Personalized based on this facility's data


Key Review Excerpts

The rehab tech is very knowledgeable and the therapists collaborate very well and have great communication.

Rehab patient · 2022☆☆☆☆

My mom is currently here as a patient... She has been here almost a week and her bedsores have gotten so much worse. She calls and calls for bathroom help as she is not able to stand, they take hours to come to her.

Long-term resident's family · 2024☆☆☆☆

The entire team is very proficient and thorough. Under the leadership of Ms. Elvard and Dr. Rizk. The entire team is awesome. I will recommend this team to anybody vented or trached.

Respiratory patient · 2024★★★★★
Source: 181 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.49hrs
OK
Registered nurses for medical care
Total Nursing
4.57hrs
OK
All nurses + aides combined
Staff Turnover
40%
Lower is better (< 30% = good)
RN Turnover
36%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

4

measures

Worse Than Avg

7

measures

Mixed Results

6

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility58.4%
Worse than Avg
Here
58.4%
US
93.4%
MD
92.1%
Baltimore city
92.6%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility37.4%
Worse than Avg
Here
37.4%
US
15.3%
MD
24.5%
Baltimore city
26.6%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility84.0%
Worse than Avg
Here
84.0%
US
95.5%
MD
96.6%
Baltimore city
97.1%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility10.9%
Better than Avg
Here
10.9%
US
14.4%
MD
21.5%
Baltimore city
22.4%
😔

Residents with depression symptoms

↓ Lower is better
This Facility20.3%
Mixed vs Avgs
Here
20.3%
US
12.1%
MD
22.2%
Baltimore city
23.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility26.5%
Mixed vs Avgs
Here
26.5%
US
19.4%
MD
25.1%
Baltimore city
27.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility29.2%
Worse than Avg
Here
29.2%
US
81.8%
MD
78.7%
Baltimore city
76.5%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility29.3%
Worse than Avg
Here
29.3%
US
79.7%
MD
80.6%
Baltimore city
79.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.0%
Better than Avg
Here
1.0%
US
1.6%
MD
1.3%
Baltimore city
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

18deficiencies
Near state avg (18.9)
5 complaint-triggered

Future Care Homewood has persistent deficiencies across three surveys with families filing complaints about pain management, treatment care, and bathroom call systems. The facility repeatedly struggles with medication management, care planning, and fire safety systems, with identical issues appearing in 2018, 2022, and 2025 surveys. While all deficiencies show correction dates, the recurring patterns in core care areas suggest ongoing operational challenges that families should investigate thoroughly.

May 21, 2025Routine
25
0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0223Potential for harm · PatternCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0726Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0100Potential for harm · IsolatedCorrected

Construction Deficiencies

Meet other general requirements.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0362Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

0500Potential for harm · IsolatedCorrected

Services Deficiencies

Meet other general requirements that are deficient.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0700Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.

0908Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0676Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0790Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide routine and 24-hour emergency dental care for each resident.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0947Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

May 21, 2025Complaint
5
0697Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0919Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

Aug 8, 2022Routine
23
0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0531Potential for harm · WidespreadCorrected

Services Deficiencies

Have elevators that firefighters can control in the event of a fire.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0725Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0732Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

0757Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0623Potential for harm · PatternCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0500Potential for harm · IsolatedCorrected

Services Deficiencies

Meet other general requirements that are deficient.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0567Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to manage his or her financial affairs.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Oct 5, 2018Routine
30
0656Potential for harm · WidespreadCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · WidespreadCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0580Potential for harm · PatternCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0604Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0624Potential for harm · PatternCorrected

Resident Rights Deficiencies

Prepare residents for a safe transfer or discharge from the nursing home.

0641Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0697Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0698Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0726Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0730Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0757Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0759Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0559Minimal · WidespreadCorrected

Resident Rights Deficiencies

Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

0567Minimal · WidespreadCorrected

Resident Rights Deficiencies

Honor the resident's right to manage his or her financial affairs.

0623Minimal · WidespreadCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Minimal · WidespreadCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Future Care Homewood

Organization Type

for profit

Chain Affiliation

Chain Name

Future Care/lifebridge Health

Chain Size

18 facilities nationwide

Chain avg rating: 3.6/5 · Rank 12 of 17

Ownership & Management

Owners

The Leonard J Attman 1995 Trust

Owner · Organization

50%

Powers, Mark

Owner

10%

Attman, Gary

Owner

Powers, Jeffrey

Owner

Powers, Jeffrey

Owner (parent company)

Key personnel

Attman, GaryOfficer / DirectorAttman, LeonardOfficer / DirectorFinglass, BrianOfficer / DirectorSpadaro, JohnOfficer / DirectorFuture Care Health and Management CorporationManager
Source: Medicare provider data

Contact

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References & Resources

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