Ft Lauderdale Health & Rehabilitation Center
Strong Medicare quality ratings; families often praise warm, attentive nursing staff. Still worth an in-person visit.
based on 147 Google reviews

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What this means for your family
This facility has a strong rehabilitation team that many patients find effective for recovery. However, the recurring reports of slow response times and poor communication regarding medical care are significant red flags. If you choose this facility, ensure you have a family member present frequently to advocate for your loved one's needs and monitor their care.
Google Reviews
Google Reviews
147 reviews on Google“FT LAUDERDALE HEALTH & REHABILITATION CENTER (The Savoy) receives highly polarized feedback. Many families praise the facility for its friendly, attentive nursing staff and effective rehabilitation programs, while a significant number of critical reviews allege severe neglect, poor communication, and hygiene issues such as mold and pests. Potential families should be aware of the stark contrast between the positive experiences of some and the reports of understaffing and administrative failures from others.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive nursing staff
- Effective physical therapy programs
- Clean, well-maintained common areas
- Engaging activities and social events
Concerns
- Slow response times to call lights and patient needs (mentioned by 4 reviewers)
- Poor communication regarding medical status and discharge planning (mentioned by 5 reviewers)
- Hygiene issues including reports of mold, pests, and odors (mentioned by 4 reviewers)
- Understaffing leading to neglect of basic care (mentioned by 6 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 224 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve daily communication regarding a resident's medical status and discharge planning?
- 2With the physical therapy program being a noted strength here, how do you ensure that progress is clearly communicated to families during the recovery process?
- 3I see you have a 4-star staffing rating, but I’d love to hear how you manage call light response times to ensure residents feel attended to promptly throughout the day and night.
- 4What specific protocols are in place to maintain the cleanliness of the facility and address environmental concerns like odors or pests to ensure a comfortable living space?
- 5Given the importance of social engagement, could you walk me through a few examples of the activities that residents seem to enjoy most here?
- 6What is your process for coordinating care and medication management to ensure that residents receive their treatments accurately and on schedule?
Personalized based on this facility's data
Key Review Excerpts
“Mgmt here really needs to figure out how to not leave residents waiting an hour or more when they hit the call light to go to the bathroom etc. that is not acceptable and it's everyday all-day.”
“The nurses knew nothing about insulin 2 times have way to much insulin and my brain sugar dropped to 40 my son was there and thought I was dying I couldn't move or talking was out of it.”
“The physical therapists got my strength back and enabled me to return home with the confidence I needed to resume my life. The care I received from the staff was excellent and I highly recommend this facility.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
2
measures
2
measures
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents needing more daily help over time
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints that led to deficiencies regarding infection control, safe environments, and improper discharge procedures. This facility shows recurring problems across fire safety, nutrition and dietary services, and resident rights that persist across multiple surveys from 2022-2024. While all deficiencies have reported correction dates, the pattern of repeat violations in core care areas suggests ongoing operational challenges that warrant careful consideration during your visit.
Oct 2, 2025Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jun 30, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Sep 19, 2024Routine14
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Smoke Deficiencies
Provide properly protected cooking facilities.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Oct 4, 2023Complaint3
Resident Rights Deficiencies
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Administration Deficiencies
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Jun 29, 2023Routine9
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Jun 29, 2023Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Ownership & Operations
Who Operates This Facility
Ft Lauderdale Health & Rehabilitation Center
for profit
Ownership & Management
Owners
Ftl Health LLC
Owner · Organization
Amselem, Alex
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
147 reviews from families & visitors
Official Website
Visit thesavoyrehabcenter.com
Medicare data downloads
Original nursing home datasets
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