See every facility — official ratings, family reviews, no referral fees.
Assisted Living

Freighter View Assisted Living

Families consistently rate this highly — reviewers highlight warm and welcoming staff. Schedule a visit to confirm the fit.

605 West Portage Ave., Sault Ste. Marie, MI 4978350 bedsLicensed & Active
Google rating
4.6/5

based on 12 Google reviews

5
4
3
2
1
Freighter View Assisted Living Assisted Living in Sault Ste. Marie, MI — Street View
Street View

Watch Freighter View Assisted Living

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

While the facility has a long history of positive feedback regarding its warm environment and cleanliness, the most recent experience suggests a potential issue with administrative professionalism and billing transparency. I recommend asking the management specifically about their policies regarding move-out procedures and billing after a resident's departure to ensure you have clear expectations.

Google Reviews

Google Reviews

12 reviews analyzed
Freighter View Assisted Living is described by many as a warm, clean, and inviting community with a dedicated staff that treats residents like family. However, a recent negative review highlights significant concerns regarding professional conduct and billing practices following a resident's passing, suggesting a potential decline in administrative transparency.

Quality Themes

Tap a score for details
FoodN/AStaff8.0Clean9.0Activities8.0MedsN/AMemoryN/AComms2.0Value2.0

Strengths

  • Warm and welcoming staff
  • Clean, well-maintained facility
  • Homelike, inviting atmosphere

Concerns

  • Unprofessional administrative and billing practices

Rating Trends

Tap a year to see what changed

2344.02017(1)5.02018(9)5.02020(1)5.02023(1)1.02026(1)

Distribution

5
10
4
1
3
0
2
0
1
1

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Since the facility is described as having such a warm and inviting atmosphere, what are some of the favorite communal spaces where residents like to gather?
  • 2We've heard wonderful things about how welcoming the staff is; how do you ensure that this level of personal care remains consistent for every resident?
  • 3How do you handle communication with families regarding updates on a resident's well-being or changes in their care plan?
  • 4Could you walk us through the process for managing billing and how you ensure all administrative matters are handled clearly and transparently?
  • 5What does a typical day of activities look like here to ensure residents stay engaged and part of the community?
  • 6In the event of a medical emergency after hours, what is the specific protocol for getting a resident the care they need?

Personalized based on this facility's data


Key Review Excerpts

A place for anyone needing assistance to call home. You are treated like family in the community. The staff is extremely caring and provide outstanding care.

Community member · 2018★★★★★

Beautiful place all the way around! Staff work as a great team! Warm and inviting for everyone. Housekeeping does a fabulous job and facility always smells wonderful!

Community member · 2018★★★★★

She passed on Jan 9, was paid until Jan 31. Said we will keep your mom's stuff in a room here safe. Paid $5300 for the month, I thought inside, keep her stuff safe, made pl

Resident's family · 2026☆☆☆☆
Source: 12 Google reviews

Ownership & Operations

Who Operates This Facility

Owner / Operator

Freighter View Assited Living

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call