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Nursing HomeMedicaid Top Rated

Freeman Nursing & Rehabilitation Community

Strong Medicare quality ratings; families often praise compassionate nursing and cna care. Still worth an in-person visit.

1805 Pyle Drive, Kingsford, MI 4980239 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
3.6/5

based on 8 Google reviews

Freeman Nursing & Rehabilitation Community Nursing Home in Kingsford, MI — Street View
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What this means for your family

While the facility has a track record of successful rehabilitation, the recent decline in communication and reports of inconsistent nursing care are concerning. When touring, we strongly recommend observing staff-to-resident interactions during off-peak hours and asking for a direct contact number for administrative staff to ensure you can reach them when needed.

Google Reviews

Google Reviews

8 reviews on Google
Freeman Nursing & Rehabilitation Community receives polarized feedback, with recent visitors praising the compassionate care and effective rehabilitation services. However, significant concerns persist regarding administrative responsiveness, facility maintenance, and inconsistent nursing professionalism.

Quality Themes

Tap a score for details
Food10.0Staff5.0Clean2.0ActivitiesN/AMedsN/AMemoryN/AComms1.0ValueN/A

Strengths

  • Compassionate nursing and CNA care
  • Effective rehabilitation therapy
  • Quality food services

Concerns

  • Poor administrative and phone responsiveness (mentioned by 2 reviewers)
  • Neglectful nursing care and lack of professionalism (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02018(1)4.22025(5)1.52026(2)

Distribution · 8 analyzed

5
5
4
0
3
0
2
1
1
2

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about the compassion of your nursing and CNA staff; how do you ensure that level of personal care remains consistent for every resident?
  • 2Since we know communication is so vital for families, what is the best way for us to stay updated on our loved one's health and reach the right person in administration?
  • 3We are looking for a clean and comfortable environment, so could you tell us a bit about your daily cleaning and maintenance routines for the resident rooms?
  • 4How does the nursing team handle medical emergencies or changes in a resident's condition during the overnight hours?
  • 5What kind of daily activities or social programs do you have planned to keep the residents engaged and connected with one another?
  • 6We've read great things about your rehabilitation therapy; could you explain how the therapy team works alongside the nursing staff to support a resident's recovery?

Personalized based on this facility's data


Key Review Excerpts

I Had Excellent Care From The CNA's Very Good Food Broad River Rehabilitation Got Me Strong And Walking Again

Long-term resident · 2025★★★★★

While some members out the staff are great,the overall professionalism of some the nurses, administrative staff are completely lacking.Facility is old and out of date the owners have zero intention of upgrading.

Family member · 2026☆☆☆☆

Don't bother calling .. no one answers their phones. You have to wonder if they're overwhelmed .. or so understaffed the can't answer the phones.

Family member · 2026★★☆☆☆
Source: 8 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.86hrs
OK
Registered nurses for medical care
Total Nursing
2.94hrs
72%
All nurses + aides combined
Staff Turnover
43%
Lower is better (< 30% = good)
RN Turnover
20%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

12

measures

Worse Than Avg

4

measures

Mixed Results

1

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility1.1%
Better than Avg
Here
1.1%
US
15.5%
MI
15.0%
Dickinson
22.8%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility5.2%
Better than Avg
Here
5.2%
US
19.4%
MI
20.2%
Dickinson
25.6%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility8.7%
Better than Avg
Here
8.7%
US
14.4%
MI
11.2%
Dickinson
20.3%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility10.6%
Better than Avg
Here
10.6%
US
15.3%
MI
13.1%
Dickinson
20.9%
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.0%
Better than Avg
Here
2.0%
US
12.1%
MI
4.2%
Dickinson
3.0%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility14.7%
Better than Avg
Here
14.7%
US
19.5%
MI
19.5%
Dickinson
23.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility72.2%
Worse than Avg
Here
72.2%
US
79.8%
MI
79.5%
Dickinson
94.6%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility86.9%
Mixed vs Avgs
Here
86.9%
US
81.8%
MI
83.0%
Dickinson
89.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
MI
1.2%
Dickinson
1.6%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies
Well below state avg (9.8)
1 complaint-triggered

Freeman Nursing & Rehabilitation Community has 30 deficiencies across three surveys, with one complaint-triggered violation regarding resident rights. The most recurring issues involve fire safety/building systems, infection control, and quality of care including wound care and nutrition. While all deficiencies show correction dates, problems with infection control and fire safety persist across multiple surveys, suggesting ongoing challenges in these critical areas.

Dec 11, 2025Routine
5
0684Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0223Potential for harm · PatternCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Oct 23, 2024Routine
8
0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0847Potential for harm · IsolatedCorrected

Administration Deficiencies

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0917Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground level; 3) adequate bedding; 4) furniture that meets the resident's needs; or 5) adequate closet space.

Oct 23, 2024Complaint
1
0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Dec 1, 2023Routine
16
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0232Potential for harm · WidespreadCorrected

Egress Deficiencies

Have corridors or aisles that are unobstructed and are at least 8 feet in width.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0803Minimal · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0867Minimal · WidespreadCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Freeman Nursing & Rehabilitation Community

Organization Type

for profit

Chain Affiliation

Chain Name

Atrium Centers

Chain Size

26 facilities nationwide

Chain avg rating: 3.1/5 · Rank 1 of 26 (Best)

Ownership & Management

Owners

Atrium Centers, LLC

Owner · Organization

100%

Key personnel

Fifth Third Bank5% or Greater Mortgage InterestAlbright Ross, SusanOfficer / DirectorBailey, EsselOfficer / DirectorFinney, DonaldOfficer / DirectorAmicus Capital Holdings INCManager
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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