Assisted Living

Freedom Village at Holland

Name: Public quality & inspection record for Freedom Village at Holland
Creator: EveryPlace
License: https://everyplace.care/research-policy

Public Google reviewers rate this highly and often mention warm, welcoming, and attentive staff. Schedule a visit to confirm the fit.

145 Columbia Avenue, Holland, MI 49423|Reported capacity: 298|Licensed & active

Google rating

4.7/5

based on 118 Google reviews

(616) 422-7618 Directions Website

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What this means for your family

Public Google reviewers rate Freedom Village at Holland highly. Reviewers highlight: warm, welcoming, and attentive staff, strong sense of community and social atmosphere. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.

Google Reviews

122 public Google reviews available

Freedom Village at Holland is widely praised for its strong sense of community, friendly staff, and comprehensive range of services that allow residents to age in place. While many residents and their families describe it as a welcoming and high-quality environment, some recent feedback highlights concerns regarding communication, administrative follow-through, and occasional lapses in service quality like housekeeping.

Quality Themes

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Strengths

Warm, welcoming, and attentive staff
Strong sense of community and social atmosphere
Comprehensive continuum of care under one roof
Well-maintained facilities and amenities

Concerns

Annoying automated text message notifications (mentioned by 2 reviewers)
Lack of administrative follow-through and oversight (mentioned by 2 reviewers)
Inconsistent housekeeping and dining service quality (mentioned by 2 reviewers)

Rating Trends

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Distribution · 122 analyzed

101

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1Given the active social atmosphere here, could you walk us through a few examples of the most popular daily activities that help residents build those strong community connections?
2We understand that administrative processes can sometimes be complex; what is the best way for family members to stay in the loop and ensure we have a clear point of contact for any questions or concerns?
3How does the facility manage communication preferences for families, and is there a way to streamline notifications so we receive the most important updates without feeling overwhelmed by automated alerts?
4With the continuum of care provided under one roof, how do you ensure a smooth transition for residents if their medical or support needs change over time?
5We noticed that dining and housekeeping are central to the resident experience; how do you monitor quality control in these areas to ensure consistent service for everyone?
6In the event of a medical concern, what is your protocol for alerting family members, and how do you coordinate with local medical providers to ensure our loved one receives prompt attention?

Personalized based on this facility's data

Key Review Excerpts

“The entire staff has been so wonderful helping my dads transition. They are so caring, helpful, and kind. I couldn’t be more thankful.”

Memory care family member · 2021★★★★★

“Despite the promises of convenience, care, and accountability, there is absolutely no oversight or follow-through—whether you’re in independent living, assisted living, or me”

Resident's family · 2025★☆☆☆☆

“She restored the resident’s kitchen to brand new condition, sorting and disposing of food that expired, disinfecting and cleaning, organizing and repurposing, the place looks wonderful”

Visitor/Family · 2025★★★★★

Source: 122 Google reviews in the current analysis set

Ownership & Operations

Who Operates This Facility

Owner / Operator

Ccrc Op-Co Holland, LLC

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(616) 422-7618

fvhollandseniorliving.com

145 Columbia Avenue

Holland, MI 49423

Get Directions View on Google Maps

References & Resources

Google Maps

Photos, directions & neighborhood info

Google Reviews

118 reviews from families & visitors

Official Website

Visit fvhollandseniorliving.com

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.