Freeburg Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 19 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (12 vs median 11.0)
- High staff turnover (55%)
- High RN turnover (73%)
Bottom 25% in IL · Critically understaffed (RN) · Above average staffing · $101,294 in fines · Abuse citation
What this means for your family
Freeburg Care Center is highly regarded for its cleanliness and compassionate staff, making it a strong candidate for families prioritizing a warm environment. However, given the serious medical concern raised by one family and the warning from an agency nurse, we recommend that you ask detailed questions about their clinical oversight protocols and staffing ratios during your tour.
Google Reviews
Google Reviews
19 reviews on Google“Freeburg Care Center receives high praise for its clean environment, lack of odors, and a staff that is consistently described as caring and attentive. While most families report positive experiences with long-term and hospice care, there are isolated concerns regarding medical oversight and warnings from agency staff about working conditions.”
Quality Themes
Tap a score for detailsStrengths
- Clean, odor-free facility
- Kind and attentive nursing staff
- Strong therapy department
- Supportive hospice and end-of-life care
Concerns
- Concerns regarding medical oversight and health outcomes (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 20 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's current CMS health inspection rating, what specific steps are you taking to improve your clinical oversight and health outcome protocols?
- 2I noticed your staffing rating is currently lower; how do you ensure that the nursing staff has enough time to provide the attentive, personalized care that many families have praised in your reviews?
- 3With 12 state violations reported in the last year, could you walk me through your process for addressing these findings and how you ensure long-term compliance?
- 4Many families have highlighted how clean and odor-free the facility is; how do you maintain that environment while balancing the demands of a 118-resident capacity?
- 5Since your therapy department is highly regarded, how do you integrate those services into the daily routines of residents to help them maintain their mobility and independence?
- 6How do you coordinate with primary physicians and specialists to ensure that medical oversight is consistent and proactive for residents with complex health needs?
Personalized based on this facility's data
Key Review Excerpts
“I have been to nursing homes that smell awful.! Every day the patients games to play, and bingo is a favorite.”
“The staff there was extremely caring, not only to my mother, but to our whole family. Even in these difficult days of COVID, they made sure we could communicate with her the best we could.”
“Many thanks to Rebecca at Freeburg Care Center for the extra help getting mom’s hearing aids to Beltone for repair.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
7
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose walking got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with families filing 10 complaints that triggered federal inspections, revealing ongoing issues with accident prevention, neglect protection, and resident communication. The most recurring problems involve accident hazards and supervision (cited 5 times), abuse and neglect protections (cited 4 times), and fire safety systems. While all deficiencies show correction dates, the persistence of accident prevention and neglect issues across multiple years, including recent complaints through 2025, suggests systemic challenges that warrant careful consideration during any visit.
Jan 13, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Oct 21, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
May 30, 2025Complaint4
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Aug 30, 2024Routine10
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Dec 12, 2023Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Sep 22, 2023Routine10
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Federal Penalties
Fine
Nov 26, 2025
$14,810
Fine
Oct 21, 2025
$48,500
Fine
Aug 30, 2024
$28,373
Fine
Dec 12, 2023
$38,420
Payment Denial
Dec 12, 2023
4-day denial
Payment Denial
Sep 1, 2023
38-day denial
Fine
Sep 1, 2023
$34,501
Ownership & Operations
Who Operates This Facility
Freeburg Care Center
for profit
Ownership & Management
Owners
Holland, Barbara
Owner
Parrish, Herschel
Owner
Schaufler, John
Owner
Stumpf, Carolyn
Owner
Towers, Brad
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
19 reviews from families & visitors
Official Website
Visit freeburgcarecenter.com
Medicare data downloads
Original nursing home datasets
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Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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