Franke Tobey Jones
Families consistently rate this highly — reviewers highlight beautiful, well-maintained campus. Schedule a visit to confirm the fit.
based on 53 Google reviews
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What this means for your family
Franke Tobey Jones offers a highly professional and compassionate environment with excellent amenities, making it a strong choice for independent and assisted living. However, families should have a clear, written understanding of the potential for cost increases as care needs progress and inquire about the current ratio of permanent staff versus agency personnel.
Google Reviews
Google Reviews
53 reviews on Google“Franke Tobey Jones is a well-regarded retirement community that receives high praise for its beautiful campus, professional staff, and comprehensive continuum of care. Families frequently highlight the compassionate nursing team and the variety of activities available, though some have raised concerns regarding high costs and staffing continuity in specific care levels.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, well-maintained campus
- Compassionate and attentive nursing staff
- Strong variety of activities and Senior University
- Excellent communication during health crises
Concerns
- High costs and significant price increases for additional care (mentioned by 2 reviewers)
- Staff turnover and reliance on temporary agency workers (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 53 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We've heard wonderful things about the Senior University program; could you tell us more about the types of classes or learning opportunities available to residents?
- 2The campus looks absolutely beautiful; how do you ensure the outdoor spaces and common areas stay well-maintained for the residents' enjoyment?
- 3In the event of a sudden health change or medical emergency, what is the specific protocol for communicating updates to the family?
- 4As our loved one's care needs evolve, how do you approach adjustments to their care plan and the associated costs?
- 5How do you foster a sense of consistency and stability among the permanent nursing staff to ensure residents feel a strong connection with their caregivers?
- 6We noticed your team is very active in engaging with the community; how does the staff typically interact with families to keep us involved in daily life?
Personalized based on this facility's data
Key Review Excerpts
“The CNA’s, activity personnel and nurses treated my mom with kindness and compassion from the very beginning, and became her extended family in her new home.”
“My grandparents received loving care under difficult circumstances, and FTJ made every effort to let them live together during their last days, which was an extraordinary gift.”
“The staff is always willing, able and available for conversation by phone, email or in person. The facilities are clean, bright, and well appointed.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Jan 5, 2026Inspection
Follow-up inspection determined that previous deficiencies were corrected and the facility currently meets all licensing requirements.
Jul 31, 2024Inspection
Intake ID 135393. The facility requested a review of the medication order, which the physician then changed, and the medication was subsequently administered as prescribed.
The facility failed to administer an as needed anti-anxiety medication for a resident as prescribed.
Jul 18, 2024FireCleanReport
Investigation of complaint ID # 137322 regarding a dry fire sprinkler system outage on July 5, 2024. No violations were detected and no IFC violations were observed.
Aug 23, 2023Fire
The inspection on 08/23/2023 verified that all violations noted during the previous 05/23/2023 inspection had been corrected.
Power strip found plugged into another power strip in the IT room.
Extension cord used as permanent wiring in the salon and wellness staff office.
Multiple unprotected penetrations found in corridor walls; lack of inventory/plans for fire-rated construction; lack of documented annual inspections.
Painted fire exit hardware on second floor; laundry chute door obstructed by laundry bags.
Sprinkler heads obstructed by lighting; mixed sprinkler head types; loaded/oxidized sprinkler heads found.
Missing required signage on exhaust hood/system cabinet identifying cooking appliances.
Hood suppression service report lacks current fusible link rating and heat survey documentation.
Unable to provide documentation of monthly inspections for carbon monoxide alarms in the past 12 months.
Unable to provide documentation of 90-minute annual battery testing for emergency lighting and exit signs.
May 1, 2023FireCleanReport
Inspection conducted for a newly converted 21-bed, secured memory care wing. The facility was found to be in compliance with fire safety requirements, with the DSHS to make the final decision for licensing.
—FireCleanReport
Inspection conducted by the Office of the State Fire Marshal. No violations were observed.
—Enforcement$300.00Report
This is an uncorrected deficiency previously cited on August 28, 2025. A civil fine of $300.00 was imposed.
The licensee failed to ensure one staff member completed a valid Washington State name and date of birth background check every two years as required.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
53 reviews from families & visitors
Official Website
Visit franketobeyjones.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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