Four Seasons Retirement Center
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 22 Google reviews
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What this means for your family
Four Seasons is highly regarded for its attentive staff and engaging social atmosphere, making it a strong candidate for independent and assisted living. However, families should remain proactive in monitoring communication with staff, as some reports suggest inconsistencies in the information provided to families.
Google Reviews
Google Reviews
22 reviews on Google“Four Seasons Retirement Center is highly regarded by families for its compassionate nursing staff, responsive maintenance, and engaging social environment. Reviewers frequently highlight the facility's ability to make residents feel at home, though one reviewer noted concerns regarding the clarity and honesty of staff communication.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Responsive maintenance and facility management
- Active social environment for residents
- High-quality dining experience
Concerns
- Staff communication and honesty (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 26 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that you have a 5-star rating for health inspections, which is impressive for a facility of this size; what specific protocols do you have in place to maintain such high standards?
- 2With your active social environment, what are some of the most popular daily activities or events that residents look forward to most?
- 3I see that the management team is very active in responding to online feedback; what is your preferred method for keeping families updated and maintaining transparent communication regarding a resident's care?
- 4Given the 4-star staffing rating, how do you ensure that the nursing team remains consistently available and attentive to the individual needs of all 30 residents?
- 5Could you walk me through your process for handling medical emergencies or sudden changes in a resident's health status during the night or on weekends?
- 6Since you have a reputation for a high-quality dining experience, how do you accommodate specific dietary preferences or nutritional needs for residents who might be picky eaters?
Personalized based on this facility's data
Key Review Excerpts
“My father is effectively a cripple. He can only walk with both leg braces installed and with his wheeled deluxe walker. Yet he is able to thrive in the assisted living at 4-Seasons. He has had a few mishaps, you know like made a mess of himself. But Dad always brags to me how the employees not only went the extra mile to thoroughly and expertly help him, but also how they assure him that everything will be just”
“My mother, 91, has lived in the independent apartments for the last 4 years. She always says that if she can’t be in her own house (and she is not able to do that) this is a good place for her. The staff and services are excellent.”
“Our mother thinks Four Seasons is beautiful and that the dinning room food is spectacular. When moving in, we found a patio light not working and the maintenance personnel addressed it right away by replacing a switch.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 3 measures
2
measures
1
measures
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Four Seasons Retirement Center shows a pattern of fire safety and building system deficiencies across all three federal surveys, with recurring issues in fire alarm systems, sprinkler maintenance, and emergency power generators appearing multiple times. The facility also had problems with pharmacy services and laboratory testing that persisted across surveys. While all deficiencies show correction dates, the repeated fire safety violations across multiple years suggest ongoing maintenance challenges that families should discuss during visits.
Jun 23, 2025Routine5
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Apr 5, 2024Routine9
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Meet other general requirements that are deficient.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Construction Deficiencies
Meet other general requirements.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Nursing and Physician Services Deficiencies
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Feb 7, 2023Routine8
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Administration Deficiencies
Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Services Deficiencies
Have an externally vented heating system.
Ownership & Operations
Who Operates This Facility
Four Seasons Retirement Center
nonprofit
Chain Affiliation
Bhi Senior Living
9 facilities nationwide
Chain avg rating: 3.6/5 · Rank 3 of 7 (Best)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
22 reviews from families & visitors
Official Website
Visit fourseasonsretirement.com
Medicare data downloads
Original nursing home datasets
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