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Nursing HomeMedicaid Investigative

Four Seasons Living Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

2800 Highway Tt, Sedalia, MO 65301239 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
2.6/5

based on 35 Google reviews

5
4
3
2
1
Four Seasons Living Center Nursing Home in Sedalia, MO — Street View
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7/ 10
critical Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (17 vs median 10)
  • High staff turnover (63%)

Bottom 25% in MO · Critically understaffed (RN) · Significantly below average staffing · Worst in RELIANT CARE MANAGEMENT chain · $25,605 in fines · Abuse citation

Source: Medicare data

What this means for your family

We strongly advise against choosing this facility based on the high volume of reports regarding neglect, abuse, and poor hygiene. If you must consider it, demand a tour of the specific hall your loved one would occupy and ask for a clear explanation of how they prevent the theft of personal belongings and ensure timely responses to call lights.

Google Reviews

Google Reviews

35 reviews on Google
Four Seasons Living Center faces severe and consistent criticism regarding patient neglect, poor hygiene, and inadequate staffing levels. While a few reviewers acknowledge individual compassionate staff members, the majority of feedback highlights dangerous living conditions, including reports of theft, physical abuse, and facility maintenance failures. Families are strongly advised to look elsewhere, as the facility is frequently described as unsafe and poorly managed.

Quality Themes

Tap a score for details
Food2.0Staff2.0Clean1.0ActivitiesN/AMedsN/AMemory1.0Comms1.0ValueN/A

Strengths

  • Select compassionate nursing staff
  • Some responsive care in specific halls

Concerns

  • Severe understaffing and neglect (mentioned by 7 reviewers)
  • Poor facility hygiene and maintenance (mentioned by 5 reviewers)
  • Rude or unresponsive communication (mentioned by 3 reviewers)
  • Theft of resident belongings (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(5)'18(1)'20(2)'22(4)'24(8)'26(4)

Distribution · 39 analyzed

5
13
4
3
3
1
2
2
1
20

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the recent feedback regarding staffing levels, what specific protocols are currently in place to ensure residents receive timely assistance with daily needs?
  • 2I noticed the CMS ratings for health inspections are currently low; what specific steps is the leadership team taking to address these deficiencies and improve the quality of care?
  • 3How does the facility ensure the security of personal belongings in resident rooms, and what is your process for tracking and safeguarding items?
  • 4What is your current strategy for maintaining facility cleanliness and hygiene, particularly in common areas and resident living spaces?
  • 5Could you walk me through how communication is handled between the nursing staff and family members when there is a change in a resident's health status?
  • 6What does a typical day of engagement look like for residents, and how do you ensure those with memory care needs are kept active and stimulated?

Personalized based on this facility's data


Key Review Excerpts

The 200-300 halls are staffed by compassionate individuals who strive to provide assistance, despite the ongoing challenge of being understaffed.

Local Guide · 2025★★★★

When I first got here, I went to tiger lane. It was not pleasant. I felt like I was in a basement. I had no access to staff( like social workers or administration staff).

Resident · 2025★★★★

They have stole all my son belongings his Boots coat underwear T-shirts and socks he can’t Take shower because he has no Shower knob that operate the shower unpleasant smell of mode in his Room

Resident's family · 2024☆☆☆☆
Source: 35 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.06hrs
8%
Registered nurses for medical care
Total Nursing
1.24hrs
30%
All nurses + aides combined
Staff Turnover
68%
Lower is better (< 30% = good)
RN Turnover
60%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 15 measures

Medicare Rating
1/ 5
Better Than Avg

5

measures

Worse Than Avg

8

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility46.7%
Worse than Avg
Here
46.7%
US
12.1%
MO
16.7%
Pettis
31.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility36.5%
Worse than Avg
Here
36.5%
US
14.4%
MO
19.1%
Pettis
31.5%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility32.7%
Worse than Avg
Here
32.7%
US
15.3%
MO
18.9%
Pettis
28.6%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility37.0%
Worse than Avg
Here
37.0%
US
19.5%
MO
25.4%
Pettis
34.8%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility78.4%
Mixed vs Avgs
Here
78.4%
US
93.4%
MO
84.4%
Pettis
70.7%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility7.3%
Better than Avg
Here
7.3%
US
19.4%
MO
17.9%
Pettis
13.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility12.1%
Worse than Avg
Here
12.1%
US
81.8%
MO
65.9%
Pettis
41.3%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility30.8%
Worse than Avg
Here
30.8%
US
79.8%
MO
63.5%
Pettis
34.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

26deficiencies
2penalties
Well above state avg (12.0)
23 complaint-triggered
$25,605 in fines

Families have filed multiple complaints triggering inspections, including recent concerns about accident hazards, abuse protection, and staffing levels. This facility shows recurring problems with resident care planning, safety supervision, and food service that persist across multiple surveys despite corrections. While deficiencies have been addressed when cited, the pattern of repeated violations in core care areas suggests ongoing quality challenges that warrant careful evaluation during any visit.

Apr 3, 2026Complaint
3
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Feb 18, 2026Complaint
1
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Dec 8, 2025Routine
24
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0558Potential for harm · PatternCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0628Potential for harm · PatternCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0728Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0161Potential for harm · PatternCorrected

Construction Deficiencies

Use approved construction type or materials.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0374Potential for harm · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0741Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0732Minimal · WidespreadCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

Dec 8, 2025Complaint
2
0689Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0741Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.

Aug 1, 2025Complaint
4
0600Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Jul 23, 2025Complaint
3
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Federal Penalties

Fine

Dec 8, 2025

$8,550

Fine

Jul 23, 2025

$17,055

Ownership & Operations

Who Operates This Facility

Owner / Operator

Four Seasons Living Center

Organization Type

for profit

Chain Affiliation

Chain Name

Reliant Care Management

Chain Size

32 facilities nationwide

Chain avg rating: 1.1/5 · Rank 21 of 29 (Worst)

Ownership & Management

Key personnel

Parker, BrandyW-2 Managing EmployeeDestefane, RichardOfficer / DirectorReliant Care Management Company LLCManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 4 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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