See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid Investigative

Rest Haven Health Care Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1800 South Ingram, Sedalia, MO 6530186 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
2.9/5

based on 8 Google reviews

5
4
3
2
1
Rest Haven Health Care Center Nursing Home in Sedalia, MO — Street View
Street View

Watch Rest Haven Health Care Center

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

7/ 10
critical Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (15 vs median 10)
  • High staff turnover (75%)

Bottom 25% in MO · Below recommended RN staffing · Very high staff turnover · Worst in RELIANT CARE MANAGEMENT chain · No penalties on record · Abuse citation

Source: Medicare data

What this means for your family

While the facility was once described as a warm, family-like environment, recent feedback indicates a sharp decline in quality following a change in ownership. We strongly recommend scheduling an in-person tour and asking specifically about current staffing ratios and management stability before making any decisions.

Google Reviews

Google Reviews

8 reviews on Google
Rest Haven Health Care Center has experienced a significant decline in quality according to recent feedback, with long-term observers noting a sharp drop in standards following a change in ownership. While older reviews from 2016 and 2017 praised the facility for its family-like atmosphere and friendly staff, recent reports strongly advise against choosing this location for loved ones.

Quality Themes

Tap a score for details
FoodN/AStaff5.0CleanN/AActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Historically friendly and helpful staff
  • Welcoming, family-like atmosphere
  • Relaxing environment

Concerns

  • Significant decline in quality of care following ownership change (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.52016(2)5.02017(1)5.02022(1)1.02023(2)1.02024(1)1.02025(1)1.02026(1)

Distribution · 9 analyzed

5
3
4
1
3
0
2
0
1
5

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1With the recent changes in ownership, what specific steps has the leadership team taken to ensure consistent quality of care for the residents?
  • 2Given the current staffing levels, how does the team prioritize individual attention and timely assistance for residents throughout the day?
  • 3I noticed there have been some recent challenges with state compliance; could you walk me through your current plan for improving these operational areas?
  • 4The reviews often mention a very welcoming, family-like atmosphere; how do you foster that sense of community during daily activities and meals?
  • 5How are medical emergencies handled on-site, and what is your process for keeping family members informed when a resident’s health needs change?
  • 6What specific programs or social activities are currently in place to keep residents engaged and active within the facility?

Personalized based on this facility's data


Key Review Excerpts

If you truly love your parents, grandparents, or anyone else that needs a nursing home. I strongly advise you to find another home to place them. I've been here 15 years, and after Reliant bought this home, it has done nothing but go down hill every sense.

Long-term resident/family member · 2025☆☆☆☆

They make you feel like you're part of a large family. Staff is friendly and helpful. Very caring.

Visitor/Family member · 2017★★★★★

Been here only a week so far, but must say that I feel like I'm at home, a very relaxing place to be.

Resident · 2022☆☆☆☆
Source: 8 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.33hrs
45%
Registered nurses for medical care
Total Nursing
2.08hrs
51%
All nurses + aides combined
Staff Turnover
65%
Lower is better (< 30% = good)
RN Turnover
80%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
1/ 5
Better Than Avg

7

measures

Worse Than Avg

8

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility54.8%
Worse than Avg
Here
54.8%
US
12.1%
MO
16.7%
Pettis
29.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility44.8%
Worse than Avg
Here
44.8%
US
14.4%
MO
19.1%
Pettis
29.4%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility45.2%
Worse than Avg
Here
45.2%
US
15.3%
MO
18.9%
Pettis
25.5%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility45.6%
Worse than Avg
Here
45.6%
US
19.5%
MO
25.4%
Pettis
32.6%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility68.8%
Worse than Avg
Here
68.8%
US
93.4%
MO
84.4%
Pettis
73.1%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility28.4%
Worse than Avg
Here
28.4%
US
15.5%
MO
23.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility5.0%
Worse than Avg
Here
5.0%
US
79.8%
MO
63.5%
Pettis
40.8%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility11.4%
Worse than Avg
Here
11.4%
US
81.8%
MO
65.9%
Pettis
41.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
MO
2.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

15deficiencies
1penalties
Above state avg (12.0)
8 complaint-triggered

This facility has a concerning pattern of complaint-triggered deficiencies, with families filing reports about serious issues including resident abuse and nursing staff shortages. The facility struggles most with infection control, fire safety systems, and emergency preparedness, with many problems recurring across multiple surveys. While the provider reports correcting deficiencies, the persistence of similar issues suggests ongoing challenges with maintaining compliance standards.

Jan 6, 2026Complaint
2
0600Immediate jeopardy · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Mar 6, 2025Routine
24
0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0882Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

0001Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish an Emergency Preparedness Program (EP).

0291Potential for harm · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0325Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have properly installed hallway dispensers for alcohol-based hand rub.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0926Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0658Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0759Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0838Potential for harm · PatternCorrected

Administration Deficiencies

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0521Potential for harm · PatternCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0741Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0912Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have power receptacles that are properly grounded.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0881Minimal · WidespreadCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

Mar 6, 2025Complaint
2
0725Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0728Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.

Apr 25, 2024Routine
19
0727Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0842Potential for harm · WidespreadCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0006Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct risk assessment and an All-Hazards approach.

0018Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish procedures for tracking staff and patients during an emergency.

0024Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures for volunteers.

0346Potential for harm · WidespreadCorrected

Smoke Deficiencies

Follow proper procedures when the fire alarm was out of service for more than 4 hours.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0354Potential for harm · WidespreadCorrected

Smoke Deficiencies

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0641Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0521Potential for harm · PatternCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0585Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0803Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0639Minimal · WidespreadCorrected

Resident Assessment and Care Planning Deficiencies

Maintain 15 months of resident assessments in the resident's active clinical record.

0732Minimal · WidespreadCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

Apr 25, 2024Complaint
3
0657Potential for harm · WidespreadCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0580Potential for harm · PatternCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Jul 12, 2023Complaint
1
0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Federal Penalties

Fine

Jan 6, 2026

$24,850

Ownership & Operations

Who Operates This Facility

Owner / Operator

Rest Haven Health Care Center

Organization Type

for profit

Chain Affiliation

Chain Name

Reliant Care Management

Chain Size

32 facilities nationwide

Chain avg rating: 1.1/5 · Rank 28 of 29 (Worst)

Ownership & Management

Key personnel

Destefane, RichardOfficer / DirectorReliant Care Management Company LLCManagerArshad, AbdullahManagerFoster, GeorgannManagerReliant Care Group LLCTrustee of the Snf
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 4 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

Call