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Strong Medicare quality ratings; public reviewers often praise warm, attentive nursing staff. Still worth an in-person visit.
based on 85 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record · 2 findings in latest survey
Four Oaks Health Care Center has a strong overall Medicare rating. Public reviewers frequently mention: warm, attentive nursing staff and engaging life enrichment and activity programs. Review the component ratings and current source records before deciding.
Four Oaks Health Care Center receives highly polarized feedback, with many reviewers praising the staff's warmth and the facility's family-like atmosphere, while others report severe concerns regarding basic hygiene and neglect. Families should be aware of recurring reports of residents being left soiled for extended periods and inconsistent communication from administrative staff. While some visitors find the facility clean and well-managed, others describe it as overcrowded and lacking in basic amenities like hot water.
Quality Themes
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Concerns
Rating Trends
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Distribution · 86 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“My sister had been at other facilities. This one was the most helpful. They listened to my concerns and made changes as needed.”
“Since being here, that light has returned. She is now eating, participating in”
“You push your call button and could wait an hour or longer for someone to finally show up. Most of the bathrooms didn't have any hot water.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
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Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed multiple complaints triggering inspections at Four Oaks, with 8 of 20 deficiencies stemming from these reports. The facility struggles most with fire safety (smoke doors, cooking facilities), resident protection from abuse and neglect, and care planning. While most issues appear corrected, the recurring pattern of complaint-driven deficiencies suggests ongoing quality concerns families should investigate carefully.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Smoke Deficiencies
Provide properly protected cooking facilities.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Four Oaks Health Care Center
for profit
Ahava Healthcare
16 facilities nationwide
Chain avg rating: 2.5/5 · Rank 5 of 15
Owners
Mce Associates LLC
Owner · Organization
Labin, Shiya
Owner
Neuman, Benjamin
Owner
Niederman, Anshel
Owner
Eisen, Menashe
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Philipson, Bent
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Philipson, Gabrielle
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Philipson, Raquel
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
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Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
85 reviews from families & visitors
Official Website
Visit fouroaksctr.com
Medicare data downloads
Original nursing home datasets
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