Lakebridge, a Waters Community, LLC
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 59 Google reviews
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What this means for your family
While Lakebridge has a strong rehabilitation therapy program and some dedicated staff, the facility suffers from inconsistent care and serious reports of neglect. Families should conduct unannounced visits during weekends or evenings to observe staffing levels and response times, and ensure they have a clear, written plan for communication and discharge.
Google Reviews
Google Reviews
59 reviews on Google“Lakebridge, A Waters Community, presents a highly polarized experience for families. While some reviewers praise the facility for compassionate end-of-life care and effective rehabilitation therapy, others report severe issues including neglect, poor hygiene, and unresponsive staff. Families should be aware of significant inconsistencies in care quality and communication.”
Quality Themes
Tap a score for detailsStrengths
- Effective rehabilitation therapy programs
- Compassionate end-of-life and hospice care
- Specific staff members noted for kindness
Concerns
- Neglect and poor hygiene (soiled linens, lack of bathing) (mentioned by 6 reviewers)
- Unresponsive staff and slow call light response times (mentioned by 4 reviewers)
- Poor quality and insufficient food (mentioned by 4 reviewers)
- Lack of communication regarding care and discharge planning (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 54 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the current staffing levels, what specific protocols are in place to ensure call lights are answered promptly and resident hygiene needs are met consistently?
- 2I noticed some feedback regarding dining experiences; could you walk me through how you ensure residents receive nutritious, appetizing meals and how you handle specific dietary preferences?
- 3How does your leadership team proactively communicate with families regarding care updates and discharge planning to ensure we are always kept in the loop?
- 4With your strong reputation for rehabilitation and hospice services, how do you integrate that level of specialized, compassionate care into the daily routine for long-term residents?
- 5What does a typical day of social engagement look like for residents, and how do you encourage participation for those who might be more reserved?
- 6I see that you have responded to some feedback online; how do you use family and resident input to make tangible improvements to the facility's operations and cleanliness?
Personalized based on this facility's data
Key Review Excerpts
“My father passed away today and the care he received was the worst with the exception of chelsey(can)and lexie( nurse). He constantly had to wait for up to1 and half hrs when the call light was turned on to get change.”
“My husband was just discharged today after a 2 week stay for Rehab. We couldn't ask for nicer staff. Everyone was so nice, yet professional.”
“The therapy here is 2nd to none, absolutely fantastic. Their therapy was individualized and helped them gain as much Independence as possible.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
6
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
Short-stay residents vaccinated for the flu
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Lakebridge has a mixed inspection record with 13 deficiencies across three surveys, all corrected by the facility. The most recurring issues involve food safety and dietary services, appearing in both 2019 and 2023 inspections, along with various building safety and fire code violations. While no families have filed formal complaints, the repeated food service problems suggest this area warrants attention during your visit.
Jul 25, 2023Routine2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Nov 5, 2019Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Nov 7, 2018Routine7
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Ownership & Operations
Who Operates This Facility
Lakebridge, a Waters Community, LLC
for profit
Chain Affiliation
Infinity Healthcare Consulting
70 facilities nationwide
Chain avg rating: 2.2/5 · Rank 21 of 69
Ownership & Management
Owners
Gubin Enterprises Limited Partnership
Owner · Organization
Blisko, Michael
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
59 reviews from families & visitors
Official Website
Visit lakebridgeawc.com
Medicare data downloads
Original nursing home datasets
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