Fountainbleau Nursing Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 72 Google reviews

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What this means for your family
While recent management changes have led to reports of a cleaner facility and more engaged staff, the recurring, severe allegations regarding hygiene and patient neglect are deeply concerning. If you consider this facility, conduct an unannounced tour during evening or weekend hours to verify the quality of care and staffing levels yourself.
Google Reviews
Google Reviews
72 reviews on Google“Fountainbleau Nursing Center receives highly polarized feedback, with recent reviews showing a sharp divide between praise for a caring, attentive staff and severe allegations of neglect. While some families highlight improvements under new management, including a cleaner environment and responsive administration, others report critical failures in hygiene, communication, and basic patient care. Potential families should be aware of these inconsistencies and perform a thorough, unannounced tour.”
Quality Themes
Tap a score for detailsStrengths
- Responsive and helpful administration
- Clean and well-maintained facility
- Engaging and friendly nursing staff
- Strong rehabilitation department
Concerns
- Poor hygiene and sanitation (soiled bedding, odors) (mentioned by 7 reviewers)
- Unprofessional or rude staff communication (mentioned by 5 reviewers)
- Understaffing and slow response times (mentioned by 4 reviewers)
- Safety incidents (falls, bedsores, pest issues) (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 112 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the current staffing levels, what specific protocols are in place to ensure residents receive timely assistance with daily hygiene and call-light responses?
- 2I noticed some feedback regarding facility cleanliness; could you walk me through your daily housekeeping schedule and how you maintain sanitation in resident rooms?
- 3With the rehabilitation department being a noted strength, how do you integrate those therapy goals into the resident's daily routine and social activities?
- 4What is your process for keeping families updated on a resident's health status, and how do you ensure clear, professional communication between your staff and our family?
- 5How does the facility manage medical emergencies or sudden changes in a resident's condition, particularly during evening or weekend hours?
- 6Could you share how you are working to improve the dining experience and nutritional variety for residents, as we understand this is an area you are currently focusing on?
Personalized based on this facility's data
Key Review Excerpts
“I showed up today and my father had no clothes on and his room smelled so bad I couldn’t handle it. My mother had poop she was laying in and it was all over her bed.”
“The facility is clean and the staff members are wonderful. The owners, the staff, and management are invested in providing the best quality of care to their residents.”
“I would not recommend this nursing home. The staff is completely unprofessional. My mom was here for two days before I had to call the police and remove her for placement to a different home.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
9
measures
3
measures
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of 39 deficiencies across five surveys, with families filing two complaints that triggered investigations. The most recurring issues involve resident assessment and care planning, fire safety systems, and resident rights protection. While all deficiencies show correction dates, the volume suggests ongoing operational challenges requiring close family oversight during any visit.
Feb 12, 2026Routine12
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Sep 27, 2024Routine7
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Jul 5, 2023Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jun 9, 2023Routine13
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Resident Rights Deficiencies
Assure the security of all personal funds of residents deposited with the facility.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Ownership & Operations
Who Operates This Facility
Fountainbleau Nursing Center
for profit
Chain Affiliation
Shafiq Malik
9 facilities nationwide
Chain avg rating: 3.1/5 · Rank 4 of 8
Ownership & Management
Owners
Chaudhry, Bilkess
Owner
Malik, Ali
Owner
Malik, Muhammad Tariq
Owner
Naeem, Tahira
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
72 reviews from families & visitors
Official Website
Visit fountainbleaunursing.com
Medicare data downloads
Original nursing home datasets
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