Fountain View Manor, INC
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 18 Google reviews

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What this means for your family
This facility is praised for its cleanliness and the dedication of its nursing staff, which many families find comforting. However, given the serious allegations regarding administrative transparency and reports of frequent falls, we strongly recommend requesting a copy of the most recent state survey report and asking management directly about their fall-prevention protocols.
Google Reviews
Google Reviews
18 reviews on Google“Fountain View Manor receives polarized feedback, with some families praising the cleanliness and attentive care, while others report serious concerns regarding administrative conduct and patient safety. While long-term residents and some family members highlight a responsive staff and comfortable environment, critics have raised alarming allegations about management's ethics and frequent falls.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Responsive and caring nursing staff
- Approachable administration
- Comfortable resident rooms
Concerns
- Rude and unprofessional administrative staff (mentioned by 2 reviewers)
- High frequency of resident falls and injuries (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 18 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given that staffing levels are a priority for us, could you walk us through how you manage daily care assignments to ensure residents receive consistent attention?
- 2We noticed some feedback regarding communication; what specific protocols or tools do you use to keep families updated on their loved one's daily status and any changes in health?
- 3Safety is very important to our family; what proactive measures or fall-prevention programs do you have in place to help residents stay mobile and secure?
- 4How does your team handle the transition process when a resident needs urgent medical attention or a sudden change in their level of care?
- 5What does a typical day look like for residents here, and how do you encourage participation in activities to keep everyone engaged and social?
- 6We appreciate that your administration is noted for being approachable; how do you foster that open-door culture across all levels of your staff?
Personalized based on this facility's data
Key Review Excerpts
“My father spent 31/2 years there. I was happy with the clean, and the lack of smell. I only had a two issues with my father's care. Both times the office took care of the problem.”
“The administration are very aprochable , they are very concerned about my needs .The physical comforts are great from my own room i have a tv & comfortable hospital bed with a calllight to alert the cna s my needs & everyone checks on me.”
“The nurses were great in helping the patient when needed BUT the manager and other office help are very rude and forceful towards patients that do not agree with their ways.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
10
measures
5
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning recurring patterns across multiple care areas, with families filing four complaint-triggered reports. The most persistent issues involve resident assessments and care planning (appearing across multiple surveys), medication management, and infection control. Problems with abuse prevention policies, daily care assistance, and food safety have also recurred. While all deficiencies show correction dates, the repetitive nature of core care issues suggests ongoing quality challenges that warrant careful evaluation during any visit.
Jan 20, 2026Routine7
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Apr 25, 2024Routine10
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Environmental Deficiencies
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Jun 13, 2023Complaint2
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Mar 10, 2023Routine12
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Ownership & Operations
Who Operates This Facility
Fountain View Manor, INC
for profit
Ownership & Management
Owners
Molet, David
Owner
Molet, Donna
Owner
Munholland, Jennifer
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
18 reviews from families & visitors
Official Website
Visit fountainviewmanor.com
Medicare data downloads
Original nursing home datasets
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