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Assisted Living

Forum Pueblo Norte Assisted Living

Families consistently rate this highly — reviewers highlight beautiful, expansive 22-acre grounds. Schedule a visit to confirm the fit.

7108 East Mescal Street, Scottsdale Pueblo Norte · Scottsdale, AZ 85254Licensed & Active
Google rating
4.8/5

based on 73 Google reviews

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What this means for your family

This facility is an excellent choice for families seeking a high-end, resort-like environment with exceptional dining and a very attentive staff. The presence of a dedicated family advisor makes the transition into memory care particularly smooth. Since the community is pet-friendly and offers many social programs, it is ideal for active seniors who value socialization and companionship.

Google Reviews

Google Reviews

73 reviews analyzed
Families considering Pueblo Norte can expect a beautifully maintained, 22-acre campus featuring lush grounds, diverse amenities like a pool and golf putting, and a highly praised dining program. The facility is particularly noted for its warm, professional sales and management staff who assist with smooth transitions into both independent and memory care. While the community is widely praised for its friendly atmosphere, some residents specifically value the pet-friendly environment and religious inclusivity.

Quality Themes

Tap a score for details
Food10.0Staff10.0Clean10.0Activities9.0MedsN/AMemory10.0Comms9.0Value9.0

Strengths

  • Beautiful, expansive 22-acre grounds
  • Exceptional dining and culinary services
  • Professional and compassionate sales and management team
  • High-quality amenities including pool, spa, and fitness center
  • Warm, welcoming, and social community atmosphere

Rating Trends

Tap a year to see what changed

2345.02023(6)5.02024(7)5.02025(9)5.02026(8)

Distribution

5
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How They Respond to Reviews

97%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1With such expansive 22-acre grounds, what kind of outdoor walking paths or garden areas are available for residents to enjoy?
  • 2The dining services seem to be a highlight here; could you tell us more about how the menus are designed and if there is flexibility for specific dietary preferences?
  • 3We noticed how responsive and engaged the management team is with the community; how would you describe the communication style between the staff and the families?
  • 4What kind of social clubs or group activities are available to help new residents connect with the community atmosphere?
  • 5In the event of a medical emergency during the night, what is the specific protocol for getting immediate assistance for a resident?
  • 6How often do residents utilize the pool, spa, and fitness center, and are there staff members available to assist them with using the equipment safely?

Personalized based on this facility's data


Key Review Excerpts

Just placed my mom in the Memory Care Facility, Dani The family advisor is amazing She walked me through every step of the way. Since she has been there, they have continued to call me and give me updates on how my mom is settling in.

Memory care family member · 2026★★★★★

The maintenance and housekeeping teams here are truly top-notch. Every time we’ve needed anything—no man how small—maintenance responds quickly, kindly, and gets the job done right the first time.

Resident/Family · 2025★★★★★

My mom moved to Pueblo Norte a few months ago. This is her 4th independent living facility (her choice to move to each time, for various reasons) and she says she likes Pueblo Norte because it's the best place to have a dog.

Resident's family · 2025★★★★★
Source: 73 Google reviews

State Inspection History

State Inspections

Source: AZ State Licensing Agency

2total
4deficiencies
Mar 27, 2024Other
CleanReport

No deficiencies were found during the on-site inspection for a modification for a change of service to include Directed Care Services, and to increase occupancy from 33 beds to 60 beds, completed on March 27, 2024.

Jul 20, 2023Routine

The following deficiencies were found during the on-site compliance inspection conducted on July 20, 2023:

Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that:R9-10-808.A.3.fCorrected Aug 20, 2023

Based on observation, record review, documentation review, and interview, for one resident who stored medications in their residential unit, the manager failed to ensure the service plan included how the medication was stored and controlled. The deficient practice posed a health and safety risk if medications were not stored in a safe manner. Findings include: 1. During an environmental inspection with E1, the compliance officer observed R4's residential unit was unlocked, and had medications stored in the unit. The resident was not in the unit. Medications were observed in a medication organizer on a cabinet close to the unit entrance. The bedroom had a bottle of Acetaminophen in a basket, and an unlabeled bottle of unknown pills. 2. In record review, R4's service plan (received personal care services), dated March 13, 2023, documented, "... I am able to self-administer my medications... My daughter fills my medi set ... and I self admin meds..." R4's service plan did not include documentation of how the medication was stored and controlled. 3. In documentation review, a facility policy, titled "Resident Self-Administration of Medications,.. Revision date 11/14/05...," documented, ... "Storage of self-administered medications/treatments will comply with state/federal and Community requirements for medication storage..." 4. During an interview, E1 reported R4 self administered medications. E1 acknowledged R4's medications were stored were stored in R4's residential unit in an unlocked manner, and R4's service plan did not include how the medication was stored and controlled.

When medication is stored by an assisted living facility, a manager shall ensure that:R9-10-816.F.1Corrected Aug 20, 2023

Based on observation, record review, and interview, the manager failed to ensure medications stored by the facility were stored in a separate locked area used only for medication storage. The deficient practice posed a health and safety risk if medications were accessible to residents. Findings include: 1. During an environmental inspection with E1, the compliance officer observed R3's unlocked residential unit contained two bottles of Miralax, a bottle of Acetaminophen, and Calmol 4 Suppositories. R3 was not in the unit during the inspection. 2. In record review, R3's service plan (received personal care services) documented "... need staff assistance for medication administration... will receive medications safely..." 3. During an interview, E1 acknowledged R3's residential unit was unlocked and contained medications, and R3 received medication administration services. E1 acknowledged the medications were not stored in a locked manner.

A manager shall ensure that:R9-10-819.A.6Corrected Aug 20, 2023

Based on observation and interview, the manager failed to ensure hot water temperatures were maintained between 95\'ba F and 120\'ba F. Findings include: 1. During an environmental inspection with E1, hot water temperatures were measured in the residential units of R3, R6, and R7. The hot water temperatures were above 120\'ba F: R3's unit 221 - water temperature at 125.5 in the kitchen and 125.8 in the bathroom R6's unit 215 - water temperature at 124.8 R7's unit 225 - water temperature at 124.8 3. During an interview, E1 observed and acknowledged the hot water temperatures in the residential units were above 120\'ba F.

Opioid Prescribing and TreatmentR9-10-120.F.1-4Corrected Aug 20, 2023

Based on documentation review and interview, the manager failed to establish and document policies and procedures for administering an opioid to protect the health and safety of a patient in compliance with R9-10-120.F. The deficient practice posed a risk as policies and procedures reinforce and clarify standards expected of employees. The Department was unable to determine substantial compliance as the documentation was not in the policies and procedures during the inspection, and the documentation was not provided within two hours after a Department request. Findings include: 1. In documentation review, a review of the facility's policy and procedures revealed the facility did not have a policy and procedures covering opioid administration per R9-10-120.F. 2. During an interview, E1 reported the facility had implemented procedures for administering opioid medications to residents; however acknowledged the facility did not have documented policies and procedures for administering opioid medication.

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References & Resources

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