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Public Google reviewers rate this highly and often mention immaculate and modern facilities. Schedule a visit to confirm the fit.
based on 58 Google reviews
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Public Google reviewers rate Acoya Shea highly. Reviewers highlight: immaculate and modern facilities, exceptional, friendly, and professional staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Acoya Shea is highly regarded for its beautiful, modern, and immaculate facilities that offer a warm, family-like atmosphere. Families frequently praise the exceptional staff friendliness and the high quality of dining and wellness programming. However, there are isolated reports of rude behavior and unprofessionalism from specific front desk staff members.
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Key Review Excerpts
“The dining area had the feel of a high-end restaurant,”
“I have visited many times and the building is immaculate, food is outstanding and they have the most clever fun activities for their residents that I have seen”
“As a senior care professional who partners with communities throughout the Valley, I am very intentional about where I refer families. This community consistently earns my trust.”
Source: AZ State Licensing Agency
The following deficiencies were found during the on-site abbreviated follow-up inspection, and investigation of complaint #AZ00206580, conducted on February 21, 2024:
Based on record review, and interview, for two of four caregivers reviewed, the manager failed to ensure a caregiver provided documentation of cardiopulmonary resuscitation training (CPR) certification specific to adults which included a demonstration. The deficient practice posed a health and safety risk to residents if caregivers did not have CPR training which included a demonstration of the employee's ability to perform CPR. Findings include: 1. In record review, E3's personnel record included documentation of CPR certification, dated October 9, 2022, from NationalCPRFoundation, which was an online training program, and did not include a demonstration. E4's personnel record included documentation of CPR certification, dated September 27, 2023, from National Health & Safety Association, which is an online training program, and did not include a demonstration. 2. During an interview, the findings were reviewed with E1 and E2, acknowledged CPR training received by E3 and E4 was provided online, and did not include a demonstration of the employee's ability to perform CPR.
No deficiencies were found during the on-site initial inspection and investigation of complaint #AZ00204008, conducted on December 19, 2023.
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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