Forsyth Care Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 30 Google reviews
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What this means for your family
While many families report positive experiences with the nursing staff and facility cleanliness, the recent reports regarding communication failures under new ownership are concerning. We strongly advise families to visit during off-hours to observe response times to call lights and to ask management specifically about their protocols for notifying families of health changes.
Google Reviews
Google Reviews
30 reviews on GoogleβForsyth Care Center receives polarized feedback, with many families praising the staff's warmth and the facility's cleanliness, while others report severe concerns regarding neglect and communication. Recent reviews highlight a potential decline in administrative responsiveness under new ownership, contrasting with long-standing appreciation for the nursing team's bedside manner. Families should be aware of significant reports of delayed response times for basic hygiene needs and inconsistent communication during critical health events.β
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive nursing and care staff
- Clean, odor-free facility environment
- Effective rehabilitation therapy
- Friendly and personable management interactions
Concerns
- Significant delays in responding to call lights and hygiene needs (mentioned by 3 reviewers)
- Poor communication with family members regarding patient status (mentioned by 2 reviewers)
- Understaffing leading to neglect of basic care (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution Β· 34 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the current staffing levels, what specific protocols are in place to ensure that call lights are answered promptly and hygiene needs are met in a timely manner?
- 2I noticed that communication can sometimes be a challenge; what is your standard process for keeping family members updated on changes in a resident's health status or care plan?
- 3With a 5-star CMS rating for overall quality, how does your leadership team work to bridge the gap in staffing consistency to ensure residents receive the attention they need?
- 4I see that you actively engage with online feedback; how do you use those family insights to improve areas like dining experiences and medication management?
- 5What does a typical daily schedule look like for residents, and how do you encourage participation in activities to ensure they stay socially engaged?
- 6In the event of a medical emergency or a sudden change in condition, what is the immediate chain of communication to ensure both the medical team and the family are involved?
Personalized based on this facility's data
Key Review Excerpts
βThe staff is caring. They worked together and with family to ensure my mom was comfortable and surrounded with a positive atmosphere. Their personalities and knowledge are what made this place a great support for my mom and us.β
βMy mother is currently in this nursing home and she has MS. About everyday she tells me how when she soils herself, she has to wait about 4-5 hours to be changed. π‘They leave her in her own soil and wont respond to her button call or anything.β
βupdate new owner ship is there now and is having major problems with communications with patients family . No one there answering the phones . Currently driving there now to speak with someone at the location.β
Staffing
Staffing Hours
per resident/day Β· Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages Β· 17 measures
10
measures
3
measures
4
measures
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback Β· Medicare 2026
Families have filed complaints triggering recent inspections, with the most recent in December 2024 citing resident rights and care quality issues. The facility shows recurring problems in food safety, infection control, and care planning that have persisted across multiple years, though all deficiencies have correction dates. Safety violations and building maintenance issues also appear regularly in inspections.
Nov 17, 2025Routine16
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Dec 16, 2024Complaint3
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, residentβs preferences and goals.
Jan 19, 2024Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jan 11, 2024Routine11
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Aug 2, 2023Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jul 26, 2021Routine12
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Construction Deficiencies
Use approved construction type or materials.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Ownership & Operations
Who Operates This Facility
Forsyth Care Center
for profit
Chain Affiliation
James & Judy Lincoln
56 facilities nationwide
Chain avg rating: 2.5/5 Β· Rank 1 of 56 (Best)
Ownership & Management
Owners
Lincoln, James
Owner
Lincoln, Judy
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
30 reviews from families & visitors
Official Website
Visit forsythbytutera.com
Medicare data downloads
Original nursing home datasets
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