Focused Care at Summer Place
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 44 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (25 vs median 8.0)
- High staff turnover (62%)
- High RN turnover (80%)
Bottom 25% in Texas · Critically understaffed (RN) · Worst in FOCUSED POST ACUTE CARE PARTNERS chain · $16,985 in fines
What this means for your family
While the therapy department and social workers are frequently praised for their professionalism, the facility has a deeply concerning history of safety incidents and neglect. Families should prioritize verifying staffing levels and communication protocols, as multiple reviewers have reported serious issues with resident wandering and basic hygiene care.
Google Reviews
Google Reviews
44 reviews on Google“Families should exercise extreme caution due to severe reports of resident neglect, including incidents of residents being left stranded outside and inadequate hygiene care. While some reviewers praise the administrative staff and the therapy department, there is a significant and recurring pattern of critical safety and responsiveness issues.”
Quality Themes
Tap a score for detailsStrengths
- Effective rehabilitation and therapy department
- Engaging resident activities and outings
- Friendly administrative and social work staff
- Cleanliness of the physical building
Concerns
- Severe resident neglect and safety issues (mentioned by 3 reviewers)
- Unresponsive or rude nursing/front desk staff (mentioned by 4 reviewers)
- Inadequate hygiene and basic care (food/water/diapers) (mentioned by 3 reviewers)
- Staffing shortages and lack of assistance (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 46 analyzed
How They Respond to Reviews
The owner uses highly repetitive, templated responses that redirect all complaints to specific management phone numbers. There is no attempt to address the specific allegations of neglect, rudeness, or mismanagement mentioned in the reviews.
Questions for Your Tour
- 1I've heard wonderful things about your therapy department and resident outings; how do you tailor these activities to meet each person's individual mobility needs?
- 2With the recent changes in staffing, what specific steps is the facility taking to ensure there is always enough nursing support available for every resident?
- 3How does the nursing team communicate important updates or changes in health status to family members to ensure we are always in the loop?
- 4Can you walk me through your process for ensuring basic daily needs, like hydration and hygiene, are consistently met throughout every shift?
- 5What is the protocol for handling a medical emergency during the night or over the weekend when the administrative team isn't on-site?
- 6I noticed the building is very well-maintained; how does the housekeeping team coordinate with the care staff to ensure resident rooms stay clean and safe?
Personalized based on this facility's data
Key Review Excerpts
“The facility is always clean and smells really good. The resident are clean and out of their rooms attending activities. The administrative staff, nursing staff, dietary, and house keeping staff are all friendly and helpful.”
“We found a lady stranded outside in the heat near Dillards. She belonged to this nursing home and we called the nursing home and they were absolutely horrible. They said they didn’t keep record of when people came and left and that’s why they didn’t know her.”
“I wanted to express my sincere gratitude for the outstanding support I received from the social worker at Focus Care at Summer Place. Navigating challenging personal circumstances can be incredibly difficult, but the social worker's compassion, expertise, and unwavering dedication made a significant difference.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
3
measures
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints leading to 5 deficiencies, including concerns about accident prevention, abuse reporting, and resident dignity. The facility shows persistent issues with nutrition and dietary services, care planning, and medication management that appear across multiple surveys from 2024-2025. While all deficiencies show correction dates, the recurring pattern of problems in core care areas suggests ongoing operational challenges that families should carefully consider.
Dec 4, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Aug 28, 2025Routine21
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Ensure residents have reasonable access to and privacy in their use of communication methods.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Jul 24, 2025Complaint1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
May 21, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Apr 13, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jul 31, 2024Routine13
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nursing and Physician Services Deficiencies
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Provide properly protected cooking facilities.
Federal Penalties
Fine
May 21, 2025
$16,985
Ownership & Operations
Who Operates This Facility
Chambers County Public Hospital District no 1
for profit
FPACP BEAUMONT LLC
DELPHIA L SMITH
Chain Affiliation
Focused Post Acute Care Partners
25 facilities nationwide
Chain avg rating: 2.2/5 · Rank 22 of 25 (Worst)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
44 reviews from families & visitors
Official Website
Visit fpacp.com
Medicare data downloads
Original nursing home datasets
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