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Assisted Living Investigative

First Street Assisted Living and Adult Day Care

Reviewer concerns include severe safety and medical management issues — investigate before committing.

312 1st Street, Northeast Side · Schertz, TX 7815416 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
2.0/5

based on 6 Google reviews

5
4
3
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First Street Assisted Living and Adult Day Care Assisted Living in Schertz, TX — Street View
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What this means for your family

This facility presents significant risks that cannot be ignored, specifically regarding physical safety and medication management. While a few reviewers mention liking certain staff members, the reports of broken glass and missing prescriptions are critical red flags that require immediate investigation during a tour.

Google Reviews

Google Reviews

6 reviews on Google
Families should exercise extreme caution, as several reviews report severe safety and care concerns, including broken windows with exposed glass and missing prescriptions. While some individuals praise specific staff members and the food quality, the presence of critical allegations regarding neglect and unprofessionalism is significant.

Quality Themes

Tap a score for details
Food3.0Staff2.0Clean1.0ActivitiesN/AMeds1.0MemoryN/ACommsN/AValueN/A

Strengths

  • Friendly individual staff members
  • Convenient location near senior centers
  • Occasional high-quality meals

Concerns

  • Severe safety and medical management issues

Rating Trends

Tap a year to see what changed

2341.02017(1)1.02018(1)1.02019(1)4.02022(2)1.02023(1)

Distribution · 6 analyzed

5
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4
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1
2
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4

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1With such a small, intimate community of 16 residents, how do you ensure each person receives personalized attention for their specific daily needs?
  • 2Could you walk me through your specific protocols for medication administration and how you track accuracy for each resident?
  • 3What is your routine for maintaining the cleanliness and upkeep of the common areas and resident rooms to ensure a comfortable environment?
  • 4I'd love to hear more about the dining experience—how do you plan the menus and how often are high-quality, nutritious meals served?
  • 5In the event of a medical emergency during the day or overnight, what is the immediate response plan for the residents?
  • 6What kind of daily activities or social outings do you organize to keep the residents engaged with the local senior community?

Personalized based on this facility's data


Key Review Excerpts

Not sure where high ratings come from but I would NEVER place a loved one here. Have seen windows broken out of residents room with sharp glass exposed, resident prescriptions missing, extremely poor food (have seen a plain hot dog served for lunch and dinner same day with nothing else, breakfast as a piece of toast with nothing else, and time where the only night attendant left the premise, and much more.

Family member observing care · 2019☆☆☆☆

l love it, we all have good days and bad days and the staff always make our bad days better. Great Place to send your loved ones

Resident or family member · 2022★★★★★
Source: 6 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

4total
9deficiencies

Key Findings

This facility has a history of multiple safety violations, primarily related to fire safety, building maintenance, and emergency planning. Most significantly, a recent enforcement action in April 2025 resulted in a $2,250 penalty regarding failure to protect residents from abuse, neglect, and exploitation.

Apr 17, 2025Enforcement
PenaltyReport

Administrative Penalty — The facility failed to ensure each resident was free from abuse, neglect, and exploitation. (TAC 553.267(a)(3)(E)(ii))

Oct 20, 2022Routine

Health Code (1 violations)

Health CodeCorrected Dec 1, 2022

The facility failed to train staff in the use of fire extinguishers, failed to inspect and maintain fire extinguishers, and failed to keep records of inspection and maintenance of fire extinguishers.

May 28, 2021Routine

Life Safety Code (1 violations)

Life Safety CodeCorrected Oct 29, 2021

The facility failed to provide a site and/or building free of fire, health, or physical hazards.

Oct 9, 2019Routine

Life Safety Code (6 violations)

Life Safety CodeCorrected Dec 20, 2019

The facility failed to ensure the kitchen layout was designed by a registered or licensed dietitian or architect having knowledge in kitchen designs.

Life Safety CodeCorrected Nov 15, 2019

The facility failed to comply with Chapter 33, Existing Residential Board and Care Occupancies.

Life Safety CodeCorrected Oct 29, 2021

The facility failed to ensure the common wall between the facility and another occupancy had a fire rating of at least two hours.

Life Safety CodeCorrected Nov 15, 2019

The facility failed to ensure compliance with smoking regulations in the licensing standards for assisted living facilities.

Life Safety CodeCorrected Dec 15, 2019

The facility failed to provide a written contract with a fire alarm firm to perform inspections, testing, and system maintenance at least every six months.

Corrected Jan 6, 2020

The facility failed to ensure a written emergency plan that addresses the eight core functions of emergency management was provided.

Life Safety CodeCorrected Oct 20, 2019

The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.

Ownership & Operations

Who Operates This Facility

Owner / Operator

American Assisted Living Group Lp

Organization Type

for profit

Administrator

MS. LINDA APPIAH-SIRIBOE, RN

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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